'Learning ecosystems' are a hot topic right now. But discussion around them too often focuses on technology and omits the most important part - the people. In this session we look at practical case studies of creating 'Learner ecosystems', exploring how private sector companies and non-profits alike can build comlex, rich people-oriented cultures that create the context to enable authentic learning.

1. PUBLIC
Thomas Jenewein, SAP Training & Enablement
November, 2019
Building a Learner Ecosystem

2. 2PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
16:30 – 17:00 Building a Learner Ecosystem – Thomas Jenewein, SAP
• Why are Ecosystems important?
• 2 Exampes from the SAP Ecosystem
17:00 – 17:30 - Learner-Centered Ecosystems: Fostering Authentic Learning within and across
Organisations (at NGOs and Beyond) –
Stephanie Marie Rahbek Simonsen - DanChurchAid Learning Lab, Denmark
Agenda

3. 3PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Group of organizations
Aligned via an orchestrator
towards joint value creation
More than the sum of
individual parts
Definition of Ecosystem

4. 4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
How would you define a ecosystem in
business?

5. 5PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Elements of Ecosystems: The 8 P*
Purpose, Platform
Personas, People,
agile Processes,
Partner, Paradigma, Performance
*Inspired by the 7P of customer experience by Johannes Ceh
8 P

6. 6PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Elements of Ecosystems: The 5C
Co-operation
Curation
Collaboration
Crowd-sourcing
Co-Innovation
5 C

7. 7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Ecosystems – it’s a paradigmatic-, not a pattern shift, stupid! (Winfried Felser)

8. 8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Market-Oriented Ecosystem (MOE) Organization of Yeung & Ulrich

9. 9PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Knowledge
Ecosystems /
Communities
Learning Ecoystems – different variants

10. 10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Use of Learning to
scale Business
Ecosystems
Learning Ecoystems – different variants

11. 11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Aligning all learning
& development
contents, platforms
+ communities
Learning Ecoystems – different variants

12. 12PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Learning Ecosystem – variants,
drivers for you?

13. 13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Community: more than a Developer Community
Share knowledge
Answer questions
Connect People

14. 14PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Community: more than a Developer Community

15. 15PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Community: Events
• SAP CodeJam
• SAP Inside Track
• SAP Stammtisch
• SAP TechEd
• ABAP Community Events
• Community Calls

16. 16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Community: Reputation via Missions & Badges to motivate sharing

17. SAP Learning Hub – the Learning
Ecosystem around SAP Skills

18. 18PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Learning Hub Our digital learning Ecosystem for all SAP professionals
SAP Live Access
On-demand access to live,
preconfigured training systems
Learning content
▪ E-books and e-learning courses
▪ Stay-current learning
SAP Learning Rooms
Collaboration, social learning,
community videos, events,
and more led by experts from
SAP
Learning Journeys
Guides that give learners straight-
forward guidance
SAP Learning Hub

19. 19PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Key Editions: SAP Professionals & Endusers
+
• Partner (Presales & Sales Skills)
• Service/ Support Academy
• Students
• Academia (Professors)
Adoption of all external learning offerings around SAP Skills

20. 20PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Learning Hub SAPs digital learning Ecosystem for SAP professionals
Formal Learning
openSAP Moocs
3rd Party eBooks
Moderated Learning
Communities
• Cooperation
• Collaboration
• Crowdsourcing

21. 21PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Involvement via UX Testing

22. 22PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
• It needs time ….
• Transformation of Trainer role into moderator role
• Ressources for Moderation
• Constant improvement of UX
• Changing Learner Needs → e.g. mobile learning
• Co-Innovation modell tbd
Challenges

23. 23PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
What are your experiences with
Learning Ecosystems

24. 24PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
• Inform yourself
• Explore
• Experiment
• Build Bridges from Silos to Ecosystem
Call 2 Action
John Hagel, Author & Thought Leader

25. 25PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Weitere Informationen & Links
Modern Workplace Learning with Jane Hart -- openSAP / Spotify / iTunes
The SAP Community: Help & Connect all around SAP with Craig Cmehil - openSAP / Spotify / iTunes
How to make users happy: Education Consulting with Moritz Huber -- openSAP / Spotify / iTunes
Learning at the Edge, Scalable Learning & Learning Ecosystems with John Hagel --
openSAP / Spotify / iTunes
Blogs & Articles
• A New Paradigm For Corporate Training: Learning In The Flow of Work
• Navitas: EdTech Landscape Analysis
• Salable Learning – recap from John Hagels concepts
• How does learning change in the future of work?
• Corporate Learning e-book

26. 26PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Vielen Dank für Ihre Zeit
Thomas Jenewein
SAP Deutschland SE & Co. KG
Business Development Manager
thomas.jenewein@sap.com
Further Links
SAP Education on Twitter
SAP Education on Xing
SAP Education on LinkedIn
SAP Education Webinars