Speakers:
Ciara Duffy, virtual services manager, South West College
Shri Footring, senior co-design manager, Jisc
Emma McAllister, educational developer, Queen's University
Building the digital capability of your staff and studentsJisc
This document summarizes a presentation on developing digital capabilities for staff and students. It discusses the launch of a digital discovery tool to help organizations assess digital competencies. Survey results from over 2,000 staff showed strengths in digital communication and proficiency but weaknesses in digital creation and information literacy. The presentation provided examples of how one college incorporated digital skills and outlined resources for developing capabilities, including workshops, case studies, and a community of practice.
Building the digital capability of your staff and studentsJisc
A workshop presentation from Connect More in Wales 2017
Speakers:
- Lisa Gray, senior co-design manager, Jisc
- Joseph Pilgrim, digital learning coordinator, ACT Training
- Heather Price, senior co-design manager, Jisc
- Ian Upton, lecturer in technology enhanced learning, Coventry University
The document discusses supporting digital learning in further education. It outlines the Jisc digital capabilities framework, which includes developing individual staff and learner digital capabilities through tools like a digital discovery tool. It also addresses developing organizational digital capabilities, such as through guidance on designing blended learning and a community of practice for sharing best practices. The goal is to help educational institutions and their students thrive in a digital workplace.
Content Curation – New L&D Mindset & Skill SetLearningCafe
One of the biggest challenges of our times is the explosion in the quantity and immediacy of the information available through the internet.
This problem of plenty, challenges the L&D to adapt :
To use this freely available information to meet the organisational Learning requirements.Manage the information and cognitive overload at the organisational and personal level for learners.Extract and package information in a manner that is relevant, timely and concise.
Content Curation for Learning – Beyond the BasicsLearningCafe
The document summarizes a content curation workshop held by LearningCafe on October 12th, 2017 in Sydney. It provides details on how to participate via Q&A or Twitter, and lists experienced panelists from various organizations. The workshop covered topics like best practices in content curation, introductions from panelists, and next steps for attending future LearningCafe events.
Time for Learning & Knowledge Management to Merge?LearningCafe
The document summarizes a panel discussion on merging learning and knowledge management functions. It notes that while learning and KM roles have traditionally been separate, they are increasingly overlapping as both fields adopt practices like content curation and microlearning. The panel discusses how fully integrating learning and KM could help organizations by improving responsiveness, reducing costs and inefficiencies, and creating a better employee experience. However, barriers like separate reporting lines and legacy technologies have prevented greater convergence. The panel argues it is time for organizations to better combine the relative strengths of learning and KM.
Control customization chaos and scope creep by setting up a clear governance structure around your IT service management initiatives, Cherwell Service Management (CSM) implementation, or Cherwell customization efforts. Learn how Worcester Polytechnic Institute (WPI) approached creating an IT service management governance structure to enable strategic decision-making and kept the WPI ITSM project and CSM implementation on track.
Building the digital capability of your staff and studentsJisc
This document summarizes a presentation on developing digital capabilities for staff and students. It discusses the launch of a digital discovery tool to help organizations assess digital competencies. Survey results from over 2,000 staff showed strengths in digital communication and proficiency but weaknesses in digital creation and information literacy. The presentation provided examples of how one college incorporated digital skills and outlined resources for developing capabilities, including workshops, case studies, and a community of practice.
Building the digital capability of your staff and studentsJisc
A workshop presentation from Connect More in Wales 2017
Speakers:
- Lisa Gray, senior co-design manager, Jisc
- Joseph Pilgrim, digital learning coordinator, ACT Training
- Heather Price, senior co-design manager, Jisc
- Ian Upton, lecturer in technology enhanced learning, Coventry University
The document discusses supporting digital learning in further education. It outlines the Jisc digital capabilities framework, which includes developing individual staff and learner digital capabilities through tools like a digital discovery tool. It also addresses developing organizational digital capabilities, such as through guidance on designing blended learning and a community of practice for sharing best practices. The goal is to help educational institutions and their students thrive in a digital workplace.
Content Curation – New L&D Mindset & Skill SetLearningCafe
One of the biggest challenges of our times is the explosion in the quantity and immediacy of the information available through the internet.
This problem of plenty, challenges the L&D to adapt :
To use this freely available information to meet the organisational Learning requirements.Manage the information and cognitive overload at the organisational and personal level for learners.Extract and package information in a manner that is relevant, timely and concise.
Content Curation for Learning – Beyond the BasicsLearningCafe
The document summarizes a content curation workshop held by LearningCafe on October 12th, 2017 in Sydney. It provides details on how to participate via Q&A or Twitter, and lists experienced panelists from various organizations. The workshop covered topics like best practices in content curation, introductions from panelists, and next steps for attending future LearningCafe events.
Time for Learning & Knowledge Management to Merge?LearningCafe
The document summarizes a panel discussion on merging learning and knowledge management functions. It notes that while learning and KM roles have traditionally been separate, they are increasingly overlapping as both fields adopt practices like content curation and microlearning. The panel discusses how fully integrating learning and KM could help organizations by improving responsiveness, reducing costs and inefficiencies, and creating a better employee experience. However, barriers like separate reporting lines and legacy technologies have prevented greater convergence. The panel argues it is time for organizations to better combine the relative strengths of learning and KM.
Control customization chaos and scope creep by setting up a clear governance structure around your IT service management initiatives, Cherwell Service Management (CSM) implementation, or Cherwell customization efforts. Learn how Worcester Polytechnic Institute (WPI) approached creating an IT service management governance structure to enable strategic decision-making and kept the WPI ITSM project and CSM implementation on track.
LearningCafe Year End Webinar - Looking back at 2016. What is coming in 2017?LearningCafe
We explore what were the significant trends last year and what can we expect for 2017?
We Discuss:
Business drivers for Learning in 2016. How Learning design and delivery has changed?
Current and future capability of L&D teams and bridging the gaps.
Influences of disruptive business model of Learning.
Top 3 predictions for L&D in 2017.
Mark Hellinger, CEO of Xyleme, and Stacey Harris, the VP of Research from Brandon Hall Group spent some time analyzing a widespread and problematic deficiency among many learning departments: organizations not measuring if their learning content is effective. Many organizations are making assumptions about their content, which is leading to bad business decisions. Big Data is a major player in nearly every other industry and almost always connected to performance outcomes- why not in learning? Find out all you need to know now!
The document summarizes a panel discussion on addressing leadership disconnects regarding cybersecurity in K-12 districts. The panel included district leaders and national thought leaders. Key findings from a new report on cybersecurity attitudes and actions were presented. Three main insights from the research were that an effective plan requires shared responsibility, reassessing technology management is needed given increased reliance on tech, and preparation requires increased funding to support readiness and mitigation. The panel discussed best practices for districts to develop a shared culture and healthy cybersecurity posture.
Getting $*it Done: Implementing Your Digital Strategy (MCN2015)Jane Alexander
Over the last few years, museums have developed strategic plans to leverage technology in support of goals such as community engagement, institutional alignment, scholarship, media production and artistic excellence. Multiple museums have created Digital Strategies (or other tools such as Road Maps or Guiding Principles) to guide these efforts. Museum technology departments have been reorganized and comprehensive back-end strategies and museum wide processes created to activate their world-class collections, connect art with people, and drive on-site and online attendance. HOWEVER, the big questions remain: How are museums implementing these strategies? What processes do they use to support and approve digital initiatives? How do they measure success? How do they keep strategies current and top-of-mind? How do they get support from management and donors? What works and more importantly what doesn’t?
This session will look at how The Cleveland Museum of Art, Minneapolis Institute of Arts, The National Gallery and Philadelphia Museum of Art are approaching digital strategy and implementation. Panelists will explore the scope and core elements of each museum’s digital strategy; staffing requirements and the interdepartmental steering team put in place to guide digital strategy; the backend systems put in place to support flexible access, both in theory and practice; and the effort required to pull everything together. As an added bonus, panelists will describe any missteps along the way and how hurdles were overcome effectively.Purpose and objectives - attendees will:Learn several different but overlapping approaches to digital strategy, with the pros and cons of each.Learn specific methods for thinking and acting strategically to deliver digital and technology initiatives.Learn practical approaches to developing a meaningful technology and digital media strategy.Learn communication skills and how to develop buy-in across the organization.Learn how to build strong and effective partnerships across an organization.Plus: plenty of opportunities for questions and answers.Format: Multi-presenter panel, with Q&A woven in throughout the session.Theme: Leadership
Together We're Better: Digital Governance presentation - Nick TordayNick Torday
The document discusses digital governance and culture in organizations. It notes that digital has become instinctive in everyday work practices like email but that many organizations still struggle to deliver digital requirements without clear objectives. It questions how many organizations have digital representation at the board level or an executive team that truly understands digital opportunities. It provides some models and recommends establishing engaged internal communities, embedding digital principles in recruitment, and adapting structures to meet future and present digital needs in order to succeed with digital transformation.
This document contains testimonials from several college presidents and administrators praising Dynamic Campus, an IT services company that works with community colleges and universities. The testimonials highlight how Dynamic Campus has helped the institutions improve their technology, data management, operational efficiency, and ability to track outcomes and demonstrate success through the use of comparable data. Dynamic Campus is described as knowledgeable, practical, and focused on achieving the goals and missions of the schools through strategic technology solutions.
Analytics (as if learning mattered) - RIDE Symposium, University of London 10...Adam Cooper
These slides are from a presentaion by Adam Cooper, entitled "Analytics (as if learning mattered)" in the In Focus: Learner analytics and big data symposium, University of London, December 10th 2013
The recorded audio from the session is available at: https://soundcloud.com/cdelondon/analytics-as-if-learning
Related blog post at: http://blogs.cetis.ac.uk/adam/2013/10/31/policy-and-strategy-for-systemic-deployment-of-learning-analytics-barriers-and-potential-pitfalls/
Technology Capabilities – How to Build on Shifting SandsLearningCafe
Technology has become a critical component of most business including traditional industries with processes and transactions being digitised. Information Technology is also one of the fastest changing landscapes, which poses a challenge for Learning and Capability Management professionals who try ensure that the organisations has the required skills.
UCLan Digital Strategy: Transforming lives through digital innovationUCLan TELT
The document outlines the University of Central Lancashire's digital strategy to establish itself as a digital pioneer and force for positive change through digital innovation. The strategy focuses on people and aims to position the university as an engine of the digital economy. It will do this through several themes including digital support, curriculum, pedagogy, health, and technology. The strategy establishes groups to oversee its implementation and lists some key projects like ensuring digital literacy, online learning, establishing a data innovation center, and predictive learner analytics.
Speakers:
Lawrie Phipps, senior co-design manager, Jisc
Shri Footring, senior co-design manager, Jisc
Kerry Pinny, senior academic technologist, University of Warwick
Jason Boucher, mechanical assessor, North Lindsey College Apprentice Training Centre
Liza Zamboglou, senior educational developer, Queens University Belfast
Sarah Davies, head of change: student experience, Jisc
Understand your own practice, identify where you want or need to develop, build the capability in you and your team.
This may seem like common sense, but often we don’t take the time to really reflect on what we do and how we do it. This can be especially true when it comes to digital practice and digital leadership, where we often seem to be playing catch-up with technologies and tools, or reacting to what others are doing with them.
The Jisc digital leadership programme helps delegates to look closely at their own practices. This will be a debate around what makes a good "digital" leader, discussing some of those practices. It will draw on the content of the Jisc digital leaders programme and the panel speakers will be alumni from the course.
Over the years the systematic ADDIE process has proven successful in design and development of learning. However with the Agile approach growing in popularity, ADDIE is being perceived to be too “organised” and “slow” in today’s world of swift change and quick results. Moreover, evidence suggests that the push for Agile has made a relatively small dent on the popularity of ADDIE. Agile is radically different from ADDIE (waterfall approach) and hence demands a different skill and mind set.
In this online discussion we talk to a panel comprising of Agile specialists and Learning Designers.
This document discusses digital wellbeing and defines it as considering the impact of technologies and digital services on people's mental, physical, and emotional health. It can be viewed from individual, organizational, and societal perspectives, and includes emotional, social, physical, and mental aspects within personal, work, learning, and community contexts. The document provides examples of positive and negative impacts on digital wellbeing and discusses supporting digital wellbeing from both individual and institutional perspectives.
- Customer support organizations face many challenges in consistently providing excellent customer care, such as balancing urgent and important tasks, employee retention, and outdated metrics [Paragraph 1]
- It is difficult to provide a seamless customer experience across different touchpoints like websites, assisted support, and self-service [Paragraph 3]
- The presentation discusses a proven methodology called Knowledge Centered Service (KCS) that focuses on solving issues quickly through reusing and improving knowledge, empowering experts, and driving better metrics like faster resolution times [Paragraphs 8-19]
Seeking Evidence: Using the Science of Learning to Guide your eLearning Devel...Tom Gram
The document discusses evidence-based principles for designing effective eLearning based on how people learn. It covers gaining and maintaining learner attention through novelty; managing cognitive load when presenting information; designing meaningful practice opportunities; the importance of social and informal learning; and debunking common myths. The principles are supported by research from the science of learning on topics like memory, attention, motivation, expertise development, and knowledge transfer.
Should L&D/HR be Architects of Lifelong Learning in the Workforce?LearningCafe
The Economist dedicated a January 2017 issue to Lifelong Learning, bringing to fore the need for everyone to be Lifelong Learners due to rapid changes in jobs and the skills required for them.
Lifelong Learning is here to stay. While individuals need to take responsibility to keep their capabilities up to date, organisations can support them by helping them create a mindset and skills for Lifelong Learning. L&D can be the architects by providing support and tools while being the advocate for Lifelong Learning.
In this webinar, we discuss if L&D currently advocates or has the mandate to support Lifelong Learning and how best they can achieve this.
Can Analysing Consumer Trends Improve your Learning Strategy?LearningCafe
The document discusses emerging jobs and changing consumer trends that will impact learning and development strategies. It notes that 60% of jobs from 10 years in the future have yet to be invented. Examples are given of jobs that did not exist 10 years ago in areas like sustainability, app development, and social media. The document advocates for scenario planning to develop learning strategies that can adapt to an uncertain future, rather than long-term plans, and questions whether HR or L&D is best positioned to partner with the business strategically.
This document summarizes a discussion on new collaboration tools from Office 365 like Groups. Key points include:
1. Groups provides new ways for collaboration but staff may be hesitant to use new technologies. Training and support is needed.
2. Both formal classroom training and informal approaches work well to promote adoption. Embedding training for students and staff is important.
3. Frameworks can provide guidance on digital capabilities but each institution has their own needs. The JISC framework was discussed.
4. Evaluating the impact of new tools and capabilities is important. The UCISA Digital Capabilities survey provides recommendations and opportunities to share best practices.
Aligning people process and technology in km kwt presentationStephanie Barnes
This is the presentation given by Stephanie Barnes at Knowledge Workers Toronto (KWT) on Aug 2, 2011. It is based on her Ark Group report, "Aligning People, Process, and Technology in Knowledge Management" published in May 2011.
Building the digital capability of your staff and studentsJisc
The document discusses building digital capabilities for staff and students. It provides an overview of a session on the Building Digital Capabilities service and discovery tool from Jisc. The discovery tool is a self-assessment quiz to evaluate digital skills and provide personalized feedback and resources. Pilots of the tool found it easy to use and provided useful insights. Next steps include making the tool and service freely available to help more organizations develop digital skills.
What's next for the Jisc Building digital capability service?Jisc
The document summarizes an event discussing the future of the Jisc Building Digital Capability service. It provides an update on the Digital Discovery tool pilot, including interim evaluation findings. Over 2,500 staff across 83 institutions have used the tool. Feedback was positive, with 8 out of 10 finding it easy to use. Next steps include making the tool and additional resources available as a full service from September 2018. The event also included parallel sessions on using the tool to support students, mapping Microsoft resources to the framework, and developing the service website.
LearningCafe Year End Webinar - Looking back at 2016. What is coming in 2017?LearningCafe
We explore what were the significant trends last year and what can we expect for 2017?
We Discuss:
Business drivers for Learning in 2016. How Learning design and delivery has changed?
Current and future capability of L&D teams and bridging the gaps.
Influences of disruptive business model of Learning.
Top 3 predictions for L&D in 2017.
Mark Hellinger, CEO of Xyleme, and Stacey Harris, the VP of Research from Brandon Hall Group spent some time analyzing a widespread and problematic deficiency among many learning departments: organizations not measuring if their learning content is effective. Many organizations are making assumptions about their content, which is leading to bad business decisions. Big Data is a major player in nearly every other industry and almost always connected to performance outcomes- why not in learning? Find out all you need to know now!
The document summarizes a panel discussion on addressing leadership disconnects regarding cybersecurity in K-12 districts. The panel included district leaders and national thought leaders. Key findings from a new report on cybersecurity attitudes and actions were presented. Three main insights from the research were that an effective plan requires shared responsibility, reassessing technology management is needed given increased reliance on tech, and preparation requires increased funding to support readiness and mitigation. The panel discussed best practices for districts to develop a shared culture and healthy cybersecurity posture.
Getting $*it Done: Implementing Your Digital Strategy (MCN2015)Jane Alexander
Over the last few years, museums have developed strategic plans to leverage technology in support of goals such as community engagement, institutional alignment, scholarship, media production and artistic excellence. Multiple museums have created Digital Strategies (or other tools such as Road Maps or Guiding Principles) to guide these efforts. Museum technology departments have been reorganized and comprehensive back-end strategies and museum wide processes created to activate their world-class collections, connect art with people, and drive on-site and online attendance. HOWEVER, the big questions remain: How are museums implementing these strategies? What processes do they use to support and approve digital initiatives? How do they measure success? How do they keep strategies current and top-of-mind? How do they get support from management and donors? What works and more importantly what doesn’t?
This session will look at how The Cleveland Museum of Art, Minneapolis Institute of Arts, The National Gallery and Philadelphia Museum of Art are approaching digital strategy and implementation. Panelists will explore the scope and core elements of each museum’s digital strategy; staffing requirements and the interdepartmental steering team put in place to guide digital strategy; the backend systems put in place to support flexible access, both in theory and practice; and the effort required to pull everything together. As an added bonus, panelists will describe any missteps along the way and how hurdles were overcome effectively.Purpose and objectives - attendees will:Learn several different but overlapping approaches to digital strategy, with the pros and cons of each.Learn specific methods for thinking and acting strategically to deliver digital and technology initiatives.Learn practical approaches to developing a meaningful technology and digital media strategy.Learn communication skills and how to develop buy-in across the organization.Learn how to build strong and effective partnerships across an organization.Plus: plenty of opportunities for questions and answers.Format: Multi-presenter panel, with Q&A woven in throughout the session.Theme: Leadership
Together We're Better: Digital Governance presentation - Nick TordayNick Torday
The document discusses digital governance and culture in organizations. It notes that digital has become instinctive in everyday work practices like email but that many organizations still struggle to deliver digital requirements without clear objectives. It questions how many organizations have digital representation at the board level or an executive team that truly understands digital opportunities. It provides some models and recommends establishing engaged internal communities, embedding digital principles in recruitment, and adapting structures to meet future and present digital needs in order to succeed with digital transformation.
This document contains testimonials from several college presidents and administrators praising Dynamic Campus, an IT services company that works with community colleges and universities. The testimonials highlight how Dynamic Campus has helped the institutions improve their technology, data management, operational efficiency, and ability to track outcomes and demonstrate success through the use of comparable data. Dynamic Campus is described as knowledgeable, practical, and focused on achieving the goals and missions of the schools through strategic technology solutions.
Analytics (as if learning mattered) - RIDE Symposium, University of London 10...Adam Cooper
These slides are from a presentaion by Adam Cooper, entitled "Analytics (as if learning mattered)" in the In Focus: Learner analytics and big data symposium, University of London, December 10th 2013
The recorded audio from the session is available at: https://soundcloud.com/cdelondon/analytics-as-if-learning
Related blog post at: http://blogs.cetis.ac.uk/adam/2013/10/31/policy-and-strategy-for-systemic-deployment-of-learning-analytics-barriers-and-potential-pitfalls/
Technology Capabilities – How to Build on Shifting SandsLearningCafe
Technology has become a critical component of most business including traditional industries with processes and transactions being digitised. Information Technology is also one of the fastest changing landscapes, which poses a challenge for Learning and Capability Management professionals who try ensure that the organisations has the required skills.
UCLan Digital Strategy: Transforming lives through digital innovationUCLan TELT
The document outlines the University of Central Lancashire's digital strategy to establish itself as a digital pioneer and force for positive change through digital innovation. The strategy focuses on people and aims to position the university as an engine of the digital economy. It will do this through several themes including digital support, curriculum, pedagogy, health, and technology. The strategy establishes groups to oversee its implementation and lists some key projects like ensuring digital literacy, online learning, establishing a data innovation center, and predictive learner analytics.
Speakers:
Lawrie Phipps, senior co-design manager, Jisc
Shri Footring, senior co-design manager, Jisc
Kerry Pinny, senior academic technologist, University of Warwick
Jason Boucher, mechanical assessor, North Lindsey College Apprentice Training Centre
Liza Zamboglou, senior educational developer, Queens University Belfast
Sarah Davies, head of change: student experience, Jisc
Understand your own practice, identify where you want or need to develop, build the capability in you and your team.
This may seem like common sense, but often we don’t take the time to really reflect on what we do and how we do it. This can be especially true when it comes to digital practice and digital leadership, where we often seem to be playing catch-up with technologies and tools, or reacting to what others are doing with them.
The Jisc digital leadership programme helps delegates to look closely at their own practices. This will be a debate around what makes a good "digital" leader, discussing some of those practices. It will draw on the content of the Jisc digital leaders programme and the panel speakers will be alumni from the course.
Over the years the systematic ADDIE process has proven successful in design and development of learning. However with the Agile approach growing in popularity, ADDIE is being perceived to be too “organised” and “slow” in today’s world of swift change and quick results. Moreover, evidence suggests that the push for Agile has made a relatively small dent on the popularity of ADDIE. Agile is radically different from ADDIE (waterfall approach) and hence demands a different skill and mind set.
In this online discussion we talk to a panel comprising of Agile specialists and Learning Designers.
This document discusses digital wellbeing and defines it as considering the impact of technologies and digital services on people's mental, physical, and emotional health. It can be viewed from individual, organizational, and societal perspectives, and includes emotional, social, physical, and mental aspects within personal, work, learning, and community contexts. The document provides examples of positive and negative impacts on digital wellbeing and discusses supporting digital wellbeing from both individual and institutional perspectives.
- Customer support organizations face many challenges in consistently providing excellent customer care, such as balancing urgent and important tasks, employee retention, and outdated metrics [Paragraph 1]
- It is difficult to provide a seamless customer experience across different touchpoints like websites, assisted support, and self-service [Paragraph 3]
- The presentation discusses a proven methodology called Knowledge Centered Service (KCS) that focuses on solving issues quickly through reusing and improving knowledge, empowering experts, and driving better metrics like faster resolution times [Paragraphs 8-19]
Seeking Evidence: Using the Science of Learning to Guide your eLearning Devel...Tom Gram
The document discusses evidence-based principles for designing effective eLearning based on how people learn. It covers gaining and maintaining learner attention through novelty; managing cognitive load when presenting information; designing meaningful practice opportunities; the importance of social and informal learning; and debunking common myths. The principles are supported by research from the science of learning on topics like memory, attention, motivation, expertise development, and knowledge transfer.
Should L&D/HR be Architects of Lifelong Learning in the Workforce?LearningCafe
The Economist dedicated a January 2017 issue to Lifelong Learning, bringing to fore the need for everyone to be Lifelong Learners due to rapid changes in jobs and the skills required for them.
Lifelong Learning is here to stay. While individuals need to take responsibility to keep their capabilities up to date, organisations can support them by helping them create a mindset and skills for Lifelong Learning. L&D can be the architects by providing support and tools while being the advocate for Lifelong Learning.
In this webinar, we discuss if L&D currently advocates or has the mandate to support Lifelong Learning and how best they can achieve this.
Can Analysing Consumer Trends Improve your Learning Strategy?LearningCafe
The document discusses emerging jobs and changing consumer trends that will impact learning and development strategies. It notes that 60% of jobs from 10 years in the future have yet to be invented. Examples are given of jobs that did not exist 10 years ago in areas like sustainability, app development, and social media. The document advocates for scenario planning to develop learning strategies that can adapt to an uncertain future, rather than long-term plans, and questions whether HR or L&D is best positioned to partner with the business strategically.
This document summarizes a discussion on new collaboration tools from Office 365 like Groups. Key points include:
1. Groups provides new ways for collaboration but staff may be hesitant to use new technologies. Training and support is needed.
2. Both formal classroom training and informal approaches work well to promote adoption. Embedding training for students and staff is important.
3. Frameworks can provide guidance on digital capabilities but each institution has their own needs. The JISC framework was discussed.
4. Evaluating the impact of new tools and capabilities is important. The UCISA Digital Capabilities survey provides recommendations and opportunities to share best practices.
Aligning people process and technology in km kwt presentationStephanie Barnes
This is the presentation given by Stephanie Barnes at Knowledge Workers Toronto (KWT) on Aug 2, 2011. It is based on her Ark Group report, "Aligning People, Process, and Technology in Knowledge Management" published in May 2011.
Building the digital capability of your staff and studentsJisc
The document discusses building digital capabilities for staff and students. It provides an overview of a session on the Building Digital Capabilities service and discovery tool from Jisc. The discovery tool is a self-assessment quiz to evaluate digital skills and provide personalized feedback and resources. Pilots of the tool found it easy to use and provided useful insights. Next steps include making the tool and service freely available to help more organizations develop digital skills.
What's next for the Jisc Building digital capability service?Jisc
The document summarizes an event discussing the future of the Jisc Building Digital Capability service. It provides an update on the Digital Discovery tool pilot, including interim evaluation findings. Over 2,500 staff across 83 institutions have used the tool. Feedback was positive, with 8 out of 10 finding it easy to use. Next steps include making the tool and additional resources available as a full service from September 2018. The event also included parallel sessions on using the tool to support students, mapping Microsoft resources to the framework, and developing the service website.
The document summarizes a meeting about developing digital capabilities. It provides an agenda for the meeting including updates on a digital discovery tool project, presentations from two colleges on developing digital skills for students and staff, and a discussion on how the tool can support students. Evaluation results are shared showing over 1,600 people from 86 institutions have used versions of the tool. Next steps include making the tool broadly available through a new Jisc service starting in September 2018.
The document discusses building digital capability among staff and students. It notes a skills gap and the importance of digital skills for employability and careers that will increasingly involve digital elements. Both staff and students feel their courses do not fully prepare them for the digital workplace. The discovery tool allows individuals to assess their digital capabilities and identifies next steps. Over 3,000 staff and students from over 100 organizations have used the tool, finding it beneficial for reflection. Institutions can gain insights into digital capabilities across departments. The community of practice shares resources and ideas for developing digital capability in organizations.
The document discusses building digital capabilities among staff and students. It defines digital capabilities as the skills needed to operate effectively in a digital workplace and notes that many graduates and job candidates lack these skills. It outlines tools and resources from Jisc, a UK organization, to help educators build digital capabilities, including a digital discovery tool for staff to assess their skills, role profiles mapping capabilities to different jobs, and guidance for integrating capabilities into curricula. It emphasizes the importance of leadership, culture change, and accessible training to upskill the workforce.
This document summarizes Jisc's Building Digital Capability service which aims to develop staff and student digital skills. The service includes a discovery tool questionnaire to assess digital competencies, individualized reports on strengths and areas for growth, and resources to support developing capabilities in areas like digital literacy, teaching, and collaboration. Feedback from pilot participants found the tool beneficial for reflecting on practices, with three quarters rating their experience positively and identifying specific skills to focus on. The service is available for all staff to access frameworks and resources, while subscribers gain additional guidance, analytics, and the full discovery tool.
Approaches to developing staff and students' digital capabilityJisc
With growing evidence of a digital skills gap, how are colleges and universities supporting the development of their staff and students digital capabilities? This workshop will share approaches on how to develop staff and students' digital capabilities.
Activity 1: Organisational digital capability and digital capability trivial pursuit
Activity 2: Designing for digital capability in the curriculum
Activity 3: Using the discovery tool to discover your digital confidence
Approaches to developing staff and students' digital capabilityJisc
Speaker: Shri Footring, senior co-design manager, Jisc.
With growing evidence of a digital skills gap, how are colleges and universities supporting the development of their staff and students digital capabilities? This workshop will share approaches on how to develop staff and students' digital capabilities.
Activity 1: Organisational digital capability and digital capability trivial pursuit
Activity 2: Designing for digital capability in the curriculum
Activity 3: Using the discovery tool to discover your digital confidence
How can we support students with the development of their digital capabilities?Jisc
The document discusses developing students' digital capabilities through a digital discovery tool. The tool is a self-administered quiz that provides feedback on digital practices, next steps, and resources. It aims to recognize existing digital skills and reference extracurricular activities. The tool operates on principles of being practice-based, self-reported, and providing nudges to new ideas. It is not meant as an objective measure of skills but a starting point for reflection and development. The document seeks input on how and when the tool could best support students.
This document discusses the importance of developing digital skills and capabilities for staff and students. It notes that employers are looking for both technical skills and broader capabilities. While many students feel digital skills are important, many do not feel their courses adequately prepare them. The document outlines tools and frameworks for helping organizations assess digital capabilities, identify skills gaps, and develop strategies to improve digital skills across staff and students. It emphasizes the importance of leadership, resources, training, and developing a shared understanding of digital skills.
Introduction to digital capability - academic staffJennyGainsford
This document provides an introduction to digital capabilities for teaching staff at Herts University. It outlines why digital capabilities are important, as most jobs will require digital skills in the future. It defines the key areas of digital capability according to Jisc and encourages staff to reflect on their skills using the Jisc Discovery Tool. Staff are then provided information on training opportunities available to develop their digital skills further.
Approaches to developing staff and students' digital capabilityJisc
A presentation at Connect More in Scotland, 4 June 2019.
Speaker: Shri Footring, senior co-design manager, Jisc.
With growing evidence of a digital skills gap, how are colleges and universities supporting the development of their staff and students digital capabilities? This workshop will share approaches on how to develop staff and students' digital capabilities.
Activity 1: Organisational digital capability and digital capability trivial pursuit
Activity 2: Designing for digital capability in the curriculum
Activity 3: Using the discovery tool to discover your digital confidence
The document summarizes a meeting to discuss supporting staff to teach effectively online. It introduces Jisc's digital capability service and discovery tool, which includes a self-assessment quiz to evaluate digital skills. Feedback from the tool includes next steps and resources. A new question set on effective online teaching was developed through a review process. Key areas covered include knowledge acquisition, critical engagement, knowledge application, dialogue, collaboration, content creation, and supporting online learners. Challenges discussed include accessibility, non-institutional tools, assessing collaboration, specialist practices, and developing student online learning skills. Updates provided new case studies and information on digital capability events.
Introduction to digital capability - academic staffJennyGainsford
This document provides an introduction to digital capabilities for teaching staff at the University of Hertfordshire. It outlines what digital capabilities are, why they are important for both staff and students, and the six areas of digital capability as defined by Jisc. Staff are encouraged to reflect on their own digital skills using the Jisc Discovery Tool and identify any skills they need to develop. A variety of training opportunities are available to help staff improve their digital capabilities, and next steps are outlined to continue developing digital skills.
Introduction to digital capability - academic staffJennyGainsford
This document provides an introduction to digital capabilities for teaching staff at the University of Hertfordshire. It outlines what digital capabilities are, why they are important for both staff and students, and the six areas of digital capability as defined by Jisc. Staff are encouraged to reflect on their own digital skills using the Jisc Discovery Tool and identify any skills they need to develop. A variety of training opportunities are available to help staff improve their digital capabilities, and next steps are outlined to continue developing digital skills.
The document discusses Jisc's digital experience insights surveys for 2019-20. Key points include:
- New surveys for professional staff and researchers are being piloted.
- Questions have been updated based on feedback and emerging issues. Key metrics focus on confidence, quality ratings, motivation, and skill development support.
- Guidance materials and a single mapping document are available to help institutions implement the surveys and analyze results.
- Attendees are encouraged to ask questions and follow developments through Jisc resources and community events.
Digital Diagnostic: identifying staff digital capabilities at Staffordshire U...Jisc
Speaker: Vicki McGarvey, learning and information services manager, Staffordshire University.
This session will provide an overview of the digital transformation work undertaken at Staffordshire University over the last 12 months, with a particular emphasis on the digital learning project and the Digital Diagnostic tool which has been developed.
This online tool allows all staff to self-assess their current level of digital capability, provides an overall 'score' and directs them to relevant development and training material available at the university.
How are students’ expectations and experiences of their digital environment c...Jisc
Speakers:
Ruth Drysdale, senior co-design manager, Jisc
Natalie Norton, head of technology enhanced learning and digital literacies, University of Winchester
Universities and colleges are increasingly working in partnership with their students on the development of their digital environment. But do we really know how students are using technology and how are their expectations changing? In this workshop we will hear from staff and their students on how they are using the Jisc student and staff digital experience tracker to support the development of their digital student experience.
How are students’ expectations and experiences of their digital environment c...Jisc
A talk from Connect More in Wales 2018
Speakers:
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- Gareth Johns, IT training service manager, Cardiff Metropolitan University
- Sarah Knight, head of change - student experience, Jisc
- Andrew Morgans, academic skills specialist, Cardiff Metropolitan University
- Sarah Williams, Cardiff Metropolitan University
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3. Overview of the session
»Overview of the building digital capabilities service
and discovery tool
»A university perspective:
Emma McAllister – Queen’s University Belfast
»A college perspective
Ciara Duffy – South West College
»Q&A
»Discussion tables
»Feedback
4. »Go to menti.com
»Enter the code 92 67 73
»Enter up to 3 challenges
What are the challenges facing you in developing staff and
student digital capability?
5. Why has the building digital capability
service been developed?
6. What is it and why is digital capability important?
» We need all staff and students to
acquire the digital skills and
capabilities for living, learning and
working in a digital world
› Changing world and working
landscape
› Changing expectations of learners
› Digital capabilities are key
employability skills – and we need
to go further
» Graduate work is being transformed
by digital technologies and data
(IPPR 2017: Managing automation)
» 72% of large firms are struggling to
recruit workers with digital skills
(ECORYS UK 2016: Digital skills for
the UK economy)
» Young people in the UK are less
digitally literate than in many
OECD countries (OECD 2016:
Survey of adult skills)
7. What the students are telling us
» 80% of HE learners feel that digital
skills will be important in their chosen
career...
» … but only 50% agree that their
course prepares them well for the
digital workplace
» Half of learners didn’t know or weren’t
sure what digital skills their course
required before they started it
» 40% agreed that they have been told
what digital skills they need to
improve
8. What organisations have told us
‘In my view digital capability
is a key skill for the current
and future of our young
people. It is at the heart of
transformation of learning
and enables learners to
maximise their success not
only with their studies but
throughout their life and work
in the future.’
CEO and Principal, EFC
9. Developing organisational digital capability
‘The extent to which the culture,
policies and infrastructure of an
organisation enable and
support digital practices.’
Helen Beetham (2017)
Through models, tools and
guidance the service will
support organisations to
develop their organisational
digital capability
Beetham/Jisc 2017 model CC BY-NC-ND
10. What is the discovery tool?
»A self-administered quiz
about digital practices
in education
»Designed to give useful
feedback including 'next
steps' and links to resources
»Reflective, informative
and developmental
»Still in development
It is:
»An objective measure of
digital competence
or performance
» A complete learning
resource or course of study
»Validated and proven in
practice (we are still
learning!)
It isn’t:
11. Navigating the user dashboard
Menu
Evaluation feedback form link
here
This icon takes the user to the
six-elements of digital
capability framework where all
the elements are explained
Data
dashboard
12. Each assessment has three question types
1
2
3
Confidence
Best fit/Depth
Breadth
13. Individual report
Each element has:
» Level: developing | capable | proficient
» Score: how you assessed yourself to
achieve this level
» Next steps: what people at this level
can try to develop further
» Resources: links to selected resources
for further exploration PDF download
Report navigation
14. Institutional data dashboards
»Provides institutional leads with:
› Overall number of staff that have
completed assessments
(by department)
› Scoring bands by organisation
(developing / capable / proficient)
› Scoring bands by department
› Sector comparisons for both
»Updated monthly
15. Discovery tool – where are we now?
»Over 100 organisations participating
in our digital discovery tool pilot –
recently closed on the 31st May 18
»Access for the pilots continues until
Friday 13th July
»Question sets:
› Core set for all staff
› For teachers (HE / FE and skills)
› New!! learners
› More to come…
16. Interim evaluation – headline findings
» Total completions stand at 2,555 (as
at 24 April), made up of:
› 2,142 ‘All capabilities’ (core)
questions
› 294 HE teaching questions
› 119 FE teaching questions
› From 83 institutions
» High response rates – 8 out of ten
who started the digital discovery tool
went on to complete it
» Only 20% left the system having ‘not
started’ or left whilst ‘in progress’
» Overall experience of the tool
› HE and FE feedback similar
› 8 out of 10 felt tool was easy to use
and the interface was well designed
› Over 70% of staff rated the tool as
either good or excellent
› Asked to rate ease of use of various
bits of the tool, about 90% found it
easy or v easy
› Only 9 % didn’t download
their report
17. Interim evaluation – comments
‘I enjoyed using it. The report
accurately recorded my
strengths and weaknesses’
‘Did give me an idea of specific
areas which would be worth
working on, targeted action’
‘I thought the data and insights it
provided just based on a quick
assessment was really good’
‘I thought the data and insights it
provided just based on a quick
assessment was really good’
18. Next steps
» Building digital capability service,
including discovery tool
› Approval to run as a full service
from September 2018
» The full service will include for the tool
(as part of the wider service):
› Free (reduced) version available
to staff
› Full version of the tool at a charge
to institutions
» If you are interested, register your
interest at:
› ji.sc/register-digital-capabilities
19. New digital capability resources
» Senior leaders briefing paper on
delivering digital change: strategy,
practice and process
› http://bit.ly/jisc-leaders
» How are HR departments supporting
the development of staff digital
capabilities?
› https://bit.ly/2ImZY4o
» Four new institutional case
study videos:
› https://ji.sc/digicap_films
20. Community of practice
» Launched in May 2017, ran again in
November 2017 & May 2018 with 100
delegates at from across FE and HE
» Next event – November 2018
» See our summaries of these events at:
› May 2018: http://bit.ly/digicap-cop3
› Nov 2017: http://ji.sc/community-of-
practice
› May 2017: http://bit.ly/2CKZu1e
» Join CoP mailing list
› jiscmail.ac.uk/jisc-digcap-ug ‘Valuable for inspiring new ideas and
making new contacts, for sharing
resources.’
21. Follow developments
» Interested in the service?
› Sign up at: ji.sc/register-digital-
capabilities
» Follow developments
› Project blog:
https://digitalcapability.jiscinvolve.org
› Visit project page
http://bit.ly/jiscdigcap
Communication
› Email the project team at:
digitalcapability@jisc.ac.uk
› Follow #digitalcapability on Twitter
» Resources
› Online guide – developing
organisational approaches to digital
capability
http://bit.ly/digcapguide
› Six elements framework:
› Digital capability institutional videos
https://ji.sc/digicap_films
› Senior leaders briefing
http://bit.ly/jisc-leaders
› Digital leaders programme
http://jisc.ac.uk/training/digital-
leaders-programme
23. » Face-to-face contact with greater use of active and
interactive learning supported by technology and
developments in physical spaces
» Extended educational provision globally through
digital learning
» A step change in the modes of study offering increased
flexibility in pace, place and mode of study to meet the
changing needs of students
» Students and staff have the ability to use technologies
effectively for learning and student success
» How will we get there?
› Embed digital learning, assessment, support and
training across all taught programmes by 2020-21
Context
» Education strategy (2016-21)
» Digital learning programme:
› VLE Project
› Distance learning project
› Digital literacies project
Innovative and flexible delivery
24. Curriculum mapping and digital spine
»Personal audit:
› Discovery tool
»Learner audit:
› Learner profile cards
»Training/teaching audit
› Learner profile cards
› Digital capability curriculum maps
25. Outcomes/Impact
»Small scale roll-out
»Helped increase
awareness of digital
capabilities
»Questions re use
of data
“Helped make the concepts of the Digital
Capabilities framework tangible.”
“Really got me thinking about why we're
actually doing the training that we're doing.”
26. »Think carefully about purpose
› Mismatch between QUB purpose and digital tool
»Works best in workshop setting
› Discussion around questions was beneficial
»Difficult to make time for the tool in workshops for academics
Reflections
27. »Extend use to:
› More professional support teams
› Use with ‘Digital Spine’ Programmes (if permitted)
› Students
Next Steps
28. Except where otherwise noted, this work is licensed under CC-BY-NC-ND.
Emma McAllister
Centre for educational development
Thank you
Queen’s University Belfast
29. Strategy for improving the digital
capabilities of staff and students
in South West College
Ciara Duffy, Head of digital learning, SWC
30. Building a digital capabilities framework
Step 1. Reviewed Jisc framework
Step 2. Developed SWC digital capabilities framework
(as adopted from Jisc)
Step 3. Pilot diagnostic tool for staff
Step 4. Developed digital capabilities toolkit
Step 5. Developed OCN NI qualification in digital skills
for educators
Step 6. Launch of SWC digital capabilities framework
– October 2018
Step 7. Digital CPD passport
31. Information,
data and media
literacies
Digital creation,
problem solving
and innovation
Digital
communication,
collaboration
and
participation
Digital learning
and
development
Digital identity
and wellbeing
Reviewed Jisc framework
Step 1
32. Developed SWC digital capabilities framework
Step 2
Learners
» Level 4 award
» Level 4 certificate
Educators
» Level 3 award
» Level 3 certificate
Learners
» Level 2 award
» Level 2 certificate
35. » Information, data and
media literacies
» Digital creation,
problem solving and
innovation
» Digital communication,
collaboration and
participation
» Digital learning and
development
» Digital identity and
wellbeing
Developed qualification in digital skills for educators
Step 5
OCN NI
Level 3
Qualification
5 units
8 credits -
award
16 credits -
certificate
Practical
digital skills
SWC
technologies
36. Step 6
Launch SWC digital
capabilities framework
»Launch Date: October 2018
38. Except where otherwise noted, this work is licensed under CC-BY-NC-ND.
Ciara Duffy
Head of digital learning - SWC
ciara.duffy@swc.ac.uk
Thank you
39. Group discussions
»On your tables, discuss ‘one
thing we can do to help
you move forward?’
»Share your journeys so far
»Plenary discussion and
feedback / questions from
tables – what one thing will
you take away?
40. Follow developments
» Interested in the service?
› Sign up at: ji.sc/register-digital-
capabilities
» Follow developments
› Project blog:
https://digitalcapability.jiscinvolve.org
› Visit project page
http://bit.ly/jiscdigcap
Communication
› Email the project team at:
digitalcapability@jisc.ac.uk
› Follow #digitalcapability on Twitter
» Resources
› Online guide – Developing
organisational approaches to digital
capability
http://bit.ly/digcapguide
› Digital capability institutional videos
https://ji.sc/digicap_films
› Senior leaders briefing
http://bit.ly/jisc-leaders
› Digital leaders programme
http://jisc.ac.uk/training/digital-
leaders-programme
41. Except where otherwise noted, this work is licensed under CC-BY-NC-ND.
Shri Footring
Senior co-design manager
shri.footring@jisc.ac.uk
Thank You
You can try the discovery tool
hands-on during the networking
break 14:50 – 15:10 today!
Editor's Notes
Use for Northern Ireland
Before we start ….
We all know that world is changing and is increasingly digital, the working landscapes are similarly changing.
We now need to prepare learners for a future that may look very different from today – with jobs that don’t currently exist. Students expectations of their educational experiences are also changing.
To be employable in the modern world we need to develop students as digitally capable lifelong learners – And we need to go further, in developing digital entrepreneurs that can help shape their future employment.
These findings from our 2017 Jisc digital insights provide the evidence of what students are telling us - although 80% of learners recognise that digital skills are important in their future career, only 50% feel that their course is preparing them for the digital worksplace. And only 40% felt that they were aware of their skills and where they needed to improve.
Digital insights is a way of capturing the learners experiences and expectations of digital. It contains robust set of student tested questions delivered in BOS.
The full report contains the summary findings from 2017 surveys, which had 22,500 responses in total, including 8,190 respondents from higher education, across 38 different higher education providers. Responses were from 74 providers across HE, FE, skills and online learners.
This quote from Epping Forest College shows digital capability is increasingly at the heart of organisational planning
So the Jisc building digital capabilities service is aiming to provide a range of tools and resources to support institutions moving towards organisational digital capabilities – we’re focusing on the extent to which the culture, policies and infrastructure of an organisation enable and support digital practices’.
You can find an introduction to what this means in practice, with useful models and guidance on where to start in our online guide ‘Developing organisational approaches to digital capability’ – the link to this will come later.
One element of the service which we’ll be focusing on today is the discovery tool, which is aimed at individual staff and students and enables them to self-assess their skills.
It provides a series of reflective questions that relate to the different elements of digital capability we have defined in the the six elements of digital capability model (organised by the 15 sub-elements). Buy answering the questions staff are made aware of the skills they already have and new ones they might like to try. The results show a visual summary of where you, next steps and further resources.
As it’s designed to be primarily a developmental tool, it hasn’t been designed to be an objective measure of digital competence, and isn’t designed to be a full course of study – instead it provides a range of pointers to relevant resources.
Highlight the question sets – currently three possible – FE teachres, HE teachers and students. More role-focused question sets in development around library roles, apprenticeships. Two new ones around research area in the planning.
Within each assessment there are 3 question types for each element of the quiz:
There is a Confidence question: where the user rates their confidence with a digital practice or skill
There is a ‘Best fit’ or ‘Depth’ question: where the user needs to select one response out of four that best describes their approach to a digital task
And finally there is a ‘Grid’ or ‘Breadth’ question: where the user can select all the digital activities they do, from a choice of six
All of the questions are intended to nudge the user to question themselves, clarify their understanding or help them think of examples of their digital skills
And the questions either have been user tested and will be reviewed further before the full service version goes live in the Autumn
Once a user has completed all the questions within an assessment they are provided with a tailored report that for each element provides:
Confidence level (developing | capable | proficient)
Score
Suggested next steps
And useful resources
They can download their report.
All anonymous – no individual data is identifiable. For benchmarking, insitututions aren’t identified. Aimed at institutional leads to support organisational planning.
Care needs to be taken around how this data is used – we have guidance to help institutions make sense of their data.
So following a small pilot with 15 organisations early last year, we’ve been working with over 100 HE, FE and independent training providers in wider pilot from Dec 17 that has just finished at the end of May. For all pilot institutions they have continued access to the tool till the 13th July, and many are making the most of the opportunity to use the tool as part of staff development events in June.
We’ve captured feedback data from staff, students and institutional leads and will be analysing how well the tool is meeting their needs to inform our future planning over the next couple of months. I’ll share some of the data from the interim analysis in April with you shortly.
Staff can access questions sets tailored to whether they are teaching in an FE or HE context, and a new version for studetns was launched in April for pilots to test. Over the summer we are developing new sets for library roles, and those delivering in a work-based apprenticeships context.
We have just started the final analysis of findings from feedback from staff, students and institutional leads about how well the tool meets their needs which will inform our planning going forwards, but we can share the key findings from our interim analysis of feedback which took place in April –the preliminary data is looking positive, and has provided some key themes to improve on which have fed into content changes in April.
These are some examples of some of the positive feedback we’ve received.
We have now had approval to run the digital capability service, including the discovery tool, as a full service from September 18.
If you are not a pilot institution and would like to get access to the tool before registering interest, please contact the project team at: digitalcapability@jisc.ac.uk
Volunteers needed – user testing the site
Link to register your interest in the service. Or contact the project team for access if you haven’t already got access to it. And come to see us in the meet the speaker session and we can support you to get in.
And full resource set available from the project page including the six elements framework.
Community of practice – join mailing list. Next gathering in November, date tbc.
Link to register your interest in the service. Or contact the project team for access.
And full resource set available from the project page including the six elements framework.
Community of practice – join mailing list. Next gathering in November, date tbc.