USING COURAGE TO TRANSFORM THE WORKPLACE
01
Context & Background
01 02
Spillers & Fillers
01 02 03
Courage 101
01 02 03 04
Tips for Building Courage
What is driving the
need for more
courage in your
organization?
www.couragebuilding.com
Enforcing new performance
standards on tenured staff
members.
Taking on a new role that
eclipses your skills.
Everyday Courage
Safety/Opportunity Continuum
A. I am considering a bold move at work
B. I am in the midst of a bold move at
work
C. I am avoiding a bold work move
D. I am not interested in taking bold
action right now
Poll Question
Think about the bold move
you are considering. How
uncomfortable does it make
you?
Chat Question
Comfort and growth
don’t coexist.
Ginny Rometty
Spillers
Fillers
Think of a leader you LEAST
admire at work. What are
some things that leader
does to undermine peoples’
courage?
Least Admired Leaders
My Boss…
“…Gave the first
employee of the
month award to
himself."
People with fear-provoking bosses are 2x more
likely to:
Be depressed.
Take sick days.
Be late to work.
Have sleep disorders.
Florida State University, 2010
39% more likely
to develop heart
disease.
SPILLERS:
• Are full of fear
• Transmit fear to others
• Cause people to be
discouraged
• Lack team loyalty
Keeps Me Awake at Night
Gets Me Up in the Morning
Think of a leader you most
admire. What did that
leader do that helped
activate your courage?
Popcorn: Admired Leaders
COURAGEOUS LEADERSHIP FACILITATOR'S GUIDE. COPYRIGHT © 2011 BY GIANT LEAP CONSULTING. REPRODUCED BY PERMISSION
Sara Blakely
SPANX
“In every situation
where I was ever afraid, but
kept on moving, you could substitute
the word courageous for afraid. I
was afraid when I started SPANX
with $5000 in savings. I was afraid
when I knocked on the doors of
textile mills begging them to
manufacture my new footless
pantyhose … I was afraid when I met
with buyers and tried to convince
them to sell SPANX products. I was
afraid the first time I was a guest on
The Oprah Winfrey Show.”
“When someone makes a mistake
at SPANX – especially when those
mistakes key us on to a new
insight – I am never disappointed.
In fact, I go up to them and give
them a big high five.”
Sara Blakely
• Are personally courageous
• Inspire others to stretch
• Cause people to be
encouraged
• Get deep loyalty
FILLERS
Percent of Catholics who
plan on giving more to the
poor this year.
Percent of Catholics
who said the increase is
due to the new Pope.
Pope Francis
25
77
Courage PROFILE
Bucket Quiz
You step up to lead a major
strategic initiative -
something you’ve never done
before.
You privately, but
assertively, disagree with
your boss about a decision
she has made.
You’ve got a lot of negative
things to say about your
boss behind his back, but
never directly to his face.
You let your boss in on a
personal matter that is
affecting your work.
While going on vacation, your
boss inadvertently leaves your
personnel file open on her
desk.
You’re suspicious, so you peek
to see what’s inside.
Building Courage
COMMIT!
1. Jump First
2. Coach People to Embrace Discomfort
3. Motivate with Opportunity, not Fear
Leadersopendoors.com
btreasurer@giantleapconsulting.com
@btreasurer
@takegiantleaps
Leadersopendoors.com
Create
Safety
Clint Hurdle
“It’s all about
encouragement, it’s all
about positivity, it’s all
about trust.”
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Courageous Leadership: Using Courage to Transform the Workplace