1) The document discusses the concepts of empowerment from both a management and employee perspective. It provides definitions of empowerment submitted by employees and outlines steps that management can take to empower employees, such as including them in meetings and giving them access to information. 2) The document also discusses how empowerment requires awareness of one's responses, cultivating a positive attitude, and taking action. It outlines a "Triple A Approach" involving awareness, attitude, and action for both stress reduction and empowerment. 3) Finally, the document emphasizes that empowerment is a two-way street that both management and employees should focus on from their respective roles. True empowerment involves open communication, trust, and recognizing that

1. Dynamic Empowerment
―Ready, Set, Go…Race to
Your Potential!‖
Aug. 9th Arlington Racecourse
© DW GROUP, LLC 2008

2. Rev-Up Empowerment!
The Flying Wave
Triggers release of Synovial Fluid & BDNF
Warm up our joints as well as our muscles
Engages the Brain with the Body
Plus it’s just plain FUN

3. What is Empowerment?
“Having the ability to make my own decisions, have the
courage to take a risk, having the support from my manager,
family, or friends to push myself further, having the
knowledge I need to get me where I want to go.”
“Independence Responsibility to others Accountable Self-
awareness Self-reliance”
“Able to make decisions independently, support of my
supervisor, ability to act on behalf of others”
“Facilitate confidence Enable Encouragement”
“The ability to make one's own decisions A feeling of
competency and ability to do the right thing Independence
Motivation Accountability”

4. Steps to Employee Empowerment
Surveys
Seminars
Open Dialogue
Include Employees in Management Meetings
Open Access to Information
Don't Blame Others
Decision Making © DW GROUP, LLC 2010

5. ®
The DW "Triple A" Awareness
Approach to
STRESS REDUCTION
AWARENESS Knowledge of our Physical
Response & Mental triggers
Understanding how our
ATTITUDE Thoughts are Affecting our
Reactions
Decide to DO SOMETHING to
ACTION Break the Stress Response
Cycle
© 2008 DW GROUP, LLC

6. ®
Awareness
The "Triple A" Approach
to
Empowerment
AWARENESS Knowledge of our Response
styles & Mental triggers
Understanding how our
ATTITUDE Thoughts are Affecting our
Reactions
Decide to DO SOMETHING to
ACTION Empower ourselves
© 2008 DW GROUP, LLC

7. Awareness
Communication Attitude
Action
Awareness of How we Communicate
(“Would we want to be spoken to like that?”)
Attitude-The Golden Rule Do unto others…
Action—Positive communication
© DW GROUP, LLC 2010

8. Who’s the Audience?
Bosses or Employees?
Both!
We are all Both Employees and Bosses at different times in our
lives.

9. Empowerment ―Tug of War‖
Management Employee

10. Empowerment Success!
Empowerment Blast Off!
Management
Employees

11. Who’s the Employee?
We All Are!
© DW GROUP, LLC 2010

12. Who’s the Boss?
We All Are!
“He who has never learned to obey,
can never be a good commander”
Aristotle
Sometimes a Leader must go with the
flow, and most importantly, learn from
others, which also involves following
others.
© DW GROUP, LLC 2010

13. We are the Leaders (or Bosses) of our Own Life
Friends Family
Work Bosses Children
Home Bosses
Significant
Others

14. McDonald’s Survey Answers-Empowering Actions
“Give my daughter an opportunity to
make a decision on her own, without my
immediate input.”
“Allow people to make more
decisions on their own, even if they
are contrary or 'wrong' in my my
opinion. Allow the independence to
handle situations without interfering
or intervening.”

15. The Difference between Bosses & Leaders

16. The Difference between Bosses & Leaders
Boss Leader
1) Drives employees 1) Coaches 'em up
2) Depends on Authority 2) Depends on Good will
3) Inspires Fear 3) Generates Enthusiasm
4) Says "I" 4) Says, "We"
5) Places blame 5) Fixes the breakdown
6) Knows Everything 6) Shows how it is done
7) Uses People 7) Develops People
8) Takes credit 8) Gives Credit
9) Commands 9) Asks
10) Says, "Go" 10) "Let's Go"

18. We are ALL Leaders

19. Leadership
“You must be the change you want to see in the
world”
-Mahatma Gandhi
In order to inspire others, and lead others, you
must demonstrate the qualities and actions that
you want your followers to do. You can only lead
others by action.

20. Both Leaders and Employees need to focus on Empowerment
From both Perspectives (Bosses/Leaders and
Employees/Colleagues)
Parents & Children (Kids need to earn trust and
parents have to work on empowering their
children)
Significant Others
© DW GROUP, LLC 2010

21. Spectrum of Empowerment
Empowerment Summit!
Reward & Recognize
Encourage others Encourage others
Communicate Communicate
Grow & Learn Grow & Learn
Recognize a good job Do a good Job
Allow Empowerment Earn Empowerment
Leaders Colleagues

22. Trust—McDonald’s Survey Responses to-
How can you Empower others in your Life?
Trust people Support them
Allow them to speak their mind and let ideas come to life
Maintain a positive outlook (when possible) display reliability
Let them follow their instincts, let people learn what works for them
By trusting them to do tasks I normally do and letting them know I
depend on them to follow through.
Trust in others to do their jobs without micro managing through concise
communication
Give my trust to those who report to me by not asking for detailed check-
ins on their projects, and by allowing them to follow through on their
ideas even if i am not sure it will work

23. ®
Empowerment Depends on ATTITUDE!
Awareness
© 2008 DW GROUP, LLC

24. Empowerment Temperature
Take your Empowerment
Temperature frequently
Hot is including people, offering
encouragement, reinforcing the
positive, communicating.
Cold is “freezing others out”,
focusing on the negative, not
trusting, not communicating.

25. Awareness
When we become AWARE of our
reflex response, we can stop and
THINK before we react.
Will getting upset
make the situation
better?
Will taking action
make the situation
better?
© 2008 DW GROUP, LLC

26. Awareness
ATTITUDE: REFRAME IT!
Consider that your Attitude may be
affecting how you see a situation.
 Think about how you might ―Empower‖ the
other person
 Rather than ―difficult‖, think of a co-worker
as ―challenging‖
 Put yourself in the other person's shoes –
maybe there's a good reason your boss
seems unreasonable lately
© 2008 DW GROUP, LLC

27. We can’t control all of the things that can cause us
stress
But . . .
We can control our RESPONSE to them if
we ―Reflect‖ before we ―React‖
“It's not worth
“OH !#&$%!” getting upset”
or
We do have a Choice!
© DW GROUP, LLC 2010

28. ®
Empowerment Doesn’t happen without
ACTION!
Awareness
© 2008 DW GROUP, LLC

29. Survey Answer—What can I do to Empower myself?
“Make sure I have the
knowledge I need to get
me where I want to go”

30. Stay Informed & Relevant
Update knowledge
Upgrade Skills
Invest in Yourself!
© DW GROUP, LLC 2010

31. Open Communication
Communication--Open communication is
critical to any Empowerment agenda and that
communication must be both ways.
Everyone needs to feel comfortable that their
communication won't be ridiculed and quickly
dismissed and management must make sure
their communication is inclusive and positive
to breed a "Communication Comfort Zone".
Share the Mission & the Vision
© DW GROUP, LLC 2010

32. ®
Thank You!
Let’s Rock and Roll!
© 2008 DW GROUP, LLC