This document discusses counselling, defining it as a process of helping individuals address personal problems by enabling them to find their own solutions with support from a counsellor. It notes the key elements of counselling include establishing an empathetic relationship and goals, maintaining trust and rapport, and focusing on the client's problems. The goals of counselling are described as helping clients vent feelings, placing problems in context, enabling choice among options, and making individuals fully functioning through solving issues and fulfilling their potential. Characteristics include it being a one-on-one or group helping relationship through professional conversations aimed at leading to client action.

1. COUNSELLING
• Rev JOBIN JOHN

2. MODULE 1 : COUNSELLING
Meaning
Definition
Characteristics
Goals of counselling
Elements of counselling

3. COUNSELLING : Meaning
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•
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•
•
•
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C – caring, Committed , confidentiality
O- Open mind
U – Understands the person and his problems
N – Neutral and objective, non- judgmental
S- Systematic , Service oriented , sincere
E – Empathise, expect no reward/ return
L – Listens with interest
L – Loyal to the client’s welfare
O – Obliging , optimistic
R – Resourceful and reaches out to do the best to the
client , respects the clients unconditionally

4. COUNSELLING : Meaning
• Counseling is the
process of helping a
person with a
problem
• Sort out what's
happening and how
they feel about it,
• Look at their options

5. COUNSELLING : Meaning
• Choose a course of
action that fits their
values, resources and
lifestyles (not yours),
• Implement their
decisions, and
• Evaluate the practical
and emotional results.

6. COUNSELLING : Meaning
 Is
about
normal,
people
helping
functional
handle
usual
the
problems,
opportunities
and
choices that come up
in any life.

7. COUNSELLING : Meaning
 Primarily provide with a safe
time and place in which
to figure out their own
situation, and
 Secondarily by sharing our
specialized knowledge
and resources with them
when asked.

8. Few examples of reasons we might want
to see a counselor
"She/he isn't
"She/he
Thoughts
making any
won't listen"
sense"
Feelings
Constant
anger
Stressed out
"Everyone's out
to get me"
"If only they
knew what I
was really like,
..."
Feeling blamed
Constant
tiredness
Not getting
Shutting
Allowing
Shouting,
your voice
yourself away
Behaviour
yourself to be slamming doors,
or opinion
from other
bullied
throwing things
heard
people
"I don't
know what
Explore/
to do about
Clarify
my
Feeling
confused
about a
situation or
My life lacks
direction
Personal
worries

9. What is Counselling?
Counselling is the opportunity to talk with a
professionally trained counsellor who can offer
support, advice and new perspectives on your
issues.
The main steps in the counselling process are:
• To help clarify the problem
• To identify options open to you in the situation
• To work out what you hope to achieve
• Identify ways to achieve this goal
• Provide support and advice as you work towards
your goal.

10. COUNSELLING : Definition
• Counselling is defined as ‘the
service of helping people to
adjust to or deal with personal
problems by enabling them to
discover for themselves the
solution to the problems while
receiving attention from a
counsellor.’
(Chambers
Dictionary)

11. COUNSELLING : Definition
• Counselling is an interactive process characterized
by a unique relationship between counselor and
client that leads to change in the client in one or
more of the following areas:
– Behaviour (overt changes in the ways clients act, their
coping skills, decision making skills, and / or relationship
skills)
– Beliefs and values ( Ways of thinking about self , others,
and the world) or emotional concerns relating to these
perceptions
– Level of emotional distress ( uncomfortable feelings or
reactivity to environmental stress.)

12. COUNSELLING : Definition
• Counseling is a learning oriented process, carried on
a simple one to one social environment, in
which the counselor professionally competent
in psychological skills and knowledge seeks to assist
the Client by methods appropriate to the
latter’s needs and within the context of the total
personal programme, to learn how to put such
understanding into effect in relation to more clearly
perceived and realistically defined goals to the
end that the client may become a happier and
more productive member of the society.

13. COUNSELLING : Characteristics
• Assistance provided
to
improve
psychological,
emotional,
social,
intellectual,
and
personal
developments
• One to one, one to
many or one to
group. (e.g. Family
counseling and group
counseling.)

14. COUNSELLING : Characteristics
• It is through a helping
relationship between the
counselor
and
the
counselee
• It
is
through
the
professional conversation
and series of problem
solving interviews
• A process that leads
action on the part of the
counselee

15. Goals of COUNSELLING
Goals are the expected results and
objectives from the counseling process
• Allow the person to ventilate his
feelings in a safe and accepting
atmosphere.
• Help the counselee to place his
problem in the context of reality
without his emotions getting in the
way.
• Enable the individual to chose among
possible options the one which seems
good for him/her.

16. Goals of COUNSELLING
• To make the individual
fully functioning and
productive individual
• To solve the immediate
problems and concerns to
recapitulate
the
real
existence of the client
• To fulfill the potentials of
the individual.

17. Goals of COUNSELLING
• Counselor’s goals:
understanding the behavior,
motivation, feeling..
• Counselee’s goals:
relief from tension, solving a
problem, taking a decision.

18. Goals of COUNSELLING
The goals will give a sense of direction needed for a
useful evaluation and monitoring of the process.
• Immediate goals or Short-term goals
--counselee’s problems.
• Long-term goals --purpose in general
counselor’s goals.
• Process goals --for the counselor
counselee relationship.

19. Goals of COUNSELLING
•Achievement of positive mental health. - Selfactualisingself realizing-fully functioning.
•Resolution of problems.
•Improving personal effectiveness.
•To aid the change process
•Improvising decision-making.
•Preventing the further occurrences of issues
•Behavior modification.

20. Elements of COUNSELLING
• Empathetic relationship
• Adherence to the clients problems
• Existence of an atmosphere of mutual
trust and confidence
• Clearly defined goals and objectives
• Well maintained rapport