PTCL is Pakistan's largest telecommunications provider, offering services ranging from basic voice calls to high-speed internet, video conferencing, and more. It has an extensive infrastructure network across Pakistan to serve customers. PTCL's vision is to be a leading information and communications technology provider in the region by satisfying customers and maximizing shareholder value. The document provides an overview of PTCL's business communication, data center, managed network, and security services. It also describes PTCL's network operations center which monitors and manages the network to ensure high availability, adaptability, and fault resilience.

1. Introduction to Products & Services Network Strength

2. PTCL is one of the most reliable and largest converged services carrier in Pakistan. Providing telecommunications services from basic voice telephony to data, internet, video-conferencing to consumers and businesses all over the country. PTCL has an extensive infrastructure which is stretched in every corner of Pakistan to serve our customers. Introduction

3. To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'. PTCL is ready to shape a future that offers telecom services that bring us closer. Vision

4. Business Communication • Business – DSL • Business – VPN • IP Connect • IPLC • DXX • 3G – Connect • Leased Plus • DRS • VSAT Services

5. • Audio Conferencing •Video Conferencing • Tele-Presence • Broadband on the GO • DXX • 3G – Connect • Toll Free Number •Universal Access Number Services

6. • Data Centers • Unified Communications • Web Hosting • Applications • Tele-Housing • E-Hosting • SAN to SAN Back-up • Storage on Demand • Disaster Recovery • Processing on Demand Services

7. • Managed WAN • Managed LAN • System Integration • SLA Services

8. Isentry • Security Services

9. NOC is established to control, monitor and manage the entire PTCL network and to enhance and optimize Network Management through a transparent and centralized platform. A Fault resilient and highly available Network is a direct result of NOC The NOC also helps to create a highly available, adaptable and fault resilient network that can meet the market demand and ensure customer satisfaction. The main NOC in PTCL is located in the CDDT Building, Islamabad. There are 3 regional NOCs in Lahore, RWP and Karachi respectively. NOC Corporate Solutions

10. Proactive identification and resolution of faults Real-time Network Monitoring & status visibility Increase network availability Enhanced Quality of Service and centralized performance statistics and reporting mechanism Increased Accountability and Transparency Through escalation policies, work orders and maintenance of secure activity logs Corporate Solutions Service Offerings NOC Benefits

16. … ..feel the difference www. ptcl .com .pk