PTCL is Pakistan's largest telecommunications provider, offering services ranging from basic voice calls to high-speed internet, video conferencing, and more. It has an extensive infrastructure network across Pakistan to serve customers. PTCL's vision is to be a leading information and communications technology provider in the region by satisfying customers and maximizing shareholder value. The document provides an overview of PTCL's business communication, data center, managed network, and security services. It also describes PTCL's network operations center which monitors and manages the network to ensure high availability, adaptability, and fault resilience.