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Introduction to Interoute 
OUR APPROACH: UNIFIED ICT 
Reducing  your  total  cost  of  ownership,  increasing  your  flexibility  and 
maximising your ICT performance.  
Having the right ICT infrastructure  is vital to your business.  You need a provider that gives you the most 
secure, flexible and cost effective solution possible, one that meets your needs today but can be changed 
easily and economically as your business changes.  Interoute is that provider. 
 
We call this approach Unified ICT: creating and managing all Enterprise ICT infrastructure as a service, 
delivered from a secure networking platform.   A virtual private cloud designed around your business, and 
all your services integrated into a single solution.      
 
The goal is to simplify the delivery and management of  your ICT infrastructure and make it so flexible that 
you can change it as often as you need to,  easily and cost effectively.   It’s an approach which recognises 
that few enterprises, if any, will move to a fully outsourced model in one go.  Rather, we allow customers 
to move towards it one service at a time, each one integrated with the last, at a pace which suits their 
business, altering the current solution continually as their business changes over time.   
 
Supporting the concept of Unified ICT are three related ideas: Unified Connectivity, Unified 
Communications and Unified Computing.  




Unified Connectivity: Connecting your people, buildings and data to the Interoute cloud, in whatever way 
suits your business.  Unified Connectivity is a revolutionary approach to networking services, allowing you 
to combine self‐managed IT infrastructure with outsourced managed WAN in the same solution. 
 
Unified Communications: Real time services, either stand‐alone or integrated with Connectivity.  The key 
offering in this portfolio is a secure, business quality VoIP solution with easy integration to your existing 
voice infrastructure delivered over a single, high capacity communications platform.   
 
Unified Computing: Hosting your computing infrastructure in a secure and resilient environment, and 
supporting them with professional services as necessary.  Interoute Unified Computing offers a range of 
management options from you being in full control, through to Interoute taking full responsibility.  

                                                                                  




 For more information, please call:   T +800 4683 7681   E info@interoute.com        www.interoute.com 
OUR NETWORK 
Interoute  owns  the  largest  pan‐
European  lit‐fibre  Next  Generation 
Network,  covering  the  majority  of 
Europe,  from  London  to  Warsaw, 
from  Stockholm  to  Sicily  and  be‐
yond  into  the  emerging  economies 
of  South  Eastern  Europe.    The  net‐
work  is  also  linked  to  North  Amer‐
ica's  major  telecoms  hubs  through 
our  transatlantic  capacity,  and  we 
serve  as  a  bridge  between  Europe, 
North  Africa  and  the  Middle  East, 
with  a  fully  operational  Point  of 
Presence  in  the  Arab  world's  most 
dynamic international hub, Dubai.  
 
Our network connects 100 cities in 29 countries and includes 21 dense city networks (MANs) located in 
Europe's major business centres and eight sub sea landing stations.  Additionally, we have over 100,000m² 
of space in 8 Data Centres and 32 collocation centres. More than €1 billion in e‐commerce transactions 
flows through our data centres each day. 




Interoute also connects  Europe  to  the world through our  extensive third party  carrier agreements.   We 
currently  have  over  100  carrier  agreements  in  place  and  supply  CPE 
(Customer Premise Equipment) on a global basis.                                




 For more information, please call:   T +800 4683 7681   E info@interoute.com    www.interoute.com 
OUR UNIFIED SERVICE PORTFOLIO 




Unified Connectivity                                                     Unified Computing  
Bandwidth:  Supplying  SDH,  Wavelengths  and                            Hosting: Enabling your business‐critical systems to 
Ethernet connectivity options available across our                       be  outsourced  in  a  securely  managed  physical  or 
entire  network  footprint  and  beyond.    And  with                    virtual  environment.    And  Colocation  gives  you  a 
Fast Trade low latency is guaranteed.                                    flexible  alternative  to  housing  your  systems 
                                                                         internally.  
Internet:  Providing  high  performance,  high                            
availability, and scalable access to the Internet at                     Unified Communications  
port speeds from 64kbps to 10Gbps.                                       Voice:  Powerful,  yet  simple  and  secure  business 
                                                                         quality  Voice  over  IP  solution  with  easy 
Media:  Fully  hosted  and  managed  high                                integration  to    Microsoft  Office  Communications 
performance  streaming  and  download  services                          Server 2007 R2 .  
that  guarantee  the  secure  transmission  of                            
material, piracy‐free. 
 
                                                                         Infrastructure 
                                                                         Putting  you  in  full  control  of  your  network,  our 
VPN:  Delivering  an  efficient,  scaleable  and 
                                                                         Dark  Fibre  and  Colocation  provides  you  with  the 
reliable way of connecting your sites together, no 
                                                                         flexibility of choice over 
matter where they are located, by using a secure,                                                      
                                                                         the  service  platforms 
dedicated  MPLS  network  with  many  connectivity 
                                                                         you deploy.  
options such as 3G, Ethernet and DSL.   



 For more information, please call:   T +800 4683 7681    E info@interoute.com                     www.interoute.com 
SO WHY CHOOSE INTEROUTE? 
We could list all the reasons why we think we are the best choice, but we believe that this ques‐
tion  should  be  answered  by  letting  our  customers  and  the  leading  Industry  Analysts  speak  for 
themselves. 

                      “Interoute,  a  strong  per‐                                         “Interoute’s  pan‐European  optical 
                      former….  an  innovative  alter‐                                     network  guarantees  high  speed 
native  supplier  with  keen  prices.  It  has  a  strong                 and  quality  connectivity  for  any  type  of  content 
Ethernet access portfolio in 24 countries, including                      and almost endless scalability.”        
10  Gbps  access  in  11  countries.  Its  VPN  service                   Valter  Ferraro,  Business  Systems  Manager  at 
offers near‐best‐in‐class pricing and strong SLAs…                        Ford 
Companies should consider using Interoute as part                          
of a multi‐sourcing strategy.” Forrester 2008                              
                                                                           
                                                                                     “Interoute  One  for  Microsoft  Office 
                                                                                     Communications  Server  2007  R2  is  the 
                         “. . . one of the best value                                future.    Our  expectation  is  that  we  will 
                         providers  selling  high‐                                   save at least a minimum of 20% on our 
performance  bandwidth  at  low  cost  to  carriers                       telephony costs but I think it will be much more.”   
and  system  integrators.  The  operator  owns  and                       Peter van Wingerden, CEO at DQ&A 
operates its network down to the ducts.” Current                           
Analysis 2008                                                              
                                                                                                     
                                                                                                    “We are a professional and 
                                                                                                    innovative  company  that 
                    “Interoute  has  an  extensive                                                  actively  looks  to  the  future 
                    fibre  network,  both  inter‐city                     when  developing  and  producing  durable  house‐
and metropolitan, in western and eastern Europe.                          hold goods. Interoute has shown that it can take 
The backbone has been upgraded to multiple 10G                            into account our need for support with our time‐
Ethernet.  Service  portfolio  and  delivery  strength‐                   critical  business  applications.  That  is  one  of  the 
ened  including  WAN  optimization  solutions  and                        reasons why we opted for Interoute when select‐
further  enhancements  to  self‐service  automation                       ing a network operator."  Robert Borst, ICT Man‐
in areas such as delivery and configuration. Strong                       ager at Brabantia 
processes for developing service components and 
an  extensive  component  library  enables  wide                           
range of custom‐made network‐centric solutions.” 
Gartner 2009                                                                               "Because  of  Interoute’s  large  geo‐
                                                                                           graphical  footprint  and  extensive 
                                                                                           package  of  services,  Interoute  will 
                                                                          be able to quickly grow with our changing needs. 
             “Interoute  is  an  innovative  European                     They  offer  us  the  option  to  provide  our  stores 
             operator intent on growing new busi‐                         with new services such as Internet telephony and 
             ness  opportunities  by  building  on  its                   live  video  streams."    Hans  van  Breen,  Manager 
reputation  for  quality,  responsiveness  and  secu‐                     Operational Services at WE 
rity.” Ovum 2009 




 For more information, please call:   T +800 4683 7681   E info@interoute.com                       www.interoute.com 

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Introduction To Interoute

  • 2. OUR APPROACH: UNIFIED ICT  Reducing  your  total  cost  of  ownership,  increasing  your  flexibility  and  maximising your ICT performance.   Having the right ICT infrastructure  is vital to your business.  You need a provider that gives you the most  secure, flexible and cost effective solution possible, one that meets your needs today but can be changed  easily and economically as your business changes.  Interoute is that provider.    We call this approach Unified ICT: creating and managing all Enterprise ICT infrastructure as a service,  delivered from a secure networking platform.   A virtual private cloud designed around your business, and  all your services integrated into a single solution.         The goal is to simplify the delivery and management of  your ICT infrastructure and make it so flexible that  you can change it as often as you need to,  easily and cost effectively.   It’s an approach which recognises  that few enterprises, if any, will move to a fully outsourced model in one go.  Rather, we allow customers  to move towards it one service at a time, each one integrated with the last, at a pace which suits their  business, altering the current solution continually as their business changes over time.      Supporting the concept of Unified ICT are three related ideas: Unified Connectivity, Unified  Communications and Unified Computing.   Unified Connectivity: Connecting your people, buildings and data to the Interoute cloud, in whatever way  suits your business.  Unified Connectivity is a revolutionary approach to networking services, allowing you  to combine self‐managed IT infrastructure with outsourced managed WAN in the same solution.    Unified Communications: Real time services, either stand‐alone or integrated with Connectivity.  The key  offering in this portfolio is a secure, business quality VoIP solution with easy integration to your existing  voice infrastructure delivered over a single, high capacity communications platform.      Unified Computing: Hosting your computing infrastructure in a secure and resilient environment, and  supporting them with professional services as necessary.  Interoute Unified Computing offers a range of  management options from you being in full control, through to Interoute taking full responsibility.     For more information, please call:   T +800 4683 7681   E info@interoute.com  www.interoute.com 
  • 3. OUR NETWORK  Interoute  owns  the  largest  pan‐ European  lit‐fibre  Next  Generation  Network,  covering  the  majority  of  Europe,  from  London  to  Warsaw,  from  Stockholm  to  Sicily  and  be‐ yond  into  the  emerging  economies  of  South  Eastern  Europe.    The  net‐ work  is  also  linked  to  North  Amer‐ ica's  major  telecoms  hubs  through  our  transatlantic  capacity,  and  we  serve  as  a  bridge  between  Europe,  North  Africa  and  the  Middle  East,  with  a  fully  operational  Point  of  Presence  in  the  Arab  world's  most  dynamic international hub, Dubai.     Our network connects 100 cities in 29 countries and includes 21 dense city networks (MANs) located in  Europe's major business centres and eight sub sea landing stations.  Additionally, we have over 100,000m²  of space in 8 Data Centres and 32 collocation centres. More than €1 billion in e‐commerce transactions  flows through our data centres each day.  Interoute also connects  Europe  to  the world through our  extensive third party  carrier agreements.   We  currently  have  over  100  carrier  agreements  in  place  and  supply  CPE  (Customer Premise Equipment) on a global basis.    For more information, please call:   T +800 4683 7681   E info@interoute.com  www.interoute.com 
  • 4. OUR UNIFIED SERVICE PORTFOLIO  Unified Connectivity   Unified Computing   Bandwidth:  Supplying  SDH,  Wavelengths  and  Hosting: Enabling your business‐critical systems to  Ethernet connectivity options available across our  be  outsourced  in  a  securely  managed  physical  or  entire  network  footprint  and  beyond.    And  with  virtual  environment.    And  Colocation  gives  you  a  Fast Trade low latency is guaranteed.  flexible  alternative  to  housing  your  systems    internally.   Internet:  Providing  high  performance,  high    availability, and scalable access to the Internet at  Unified Communications   port speeds from 64kbps to 10Gbps.  Voice:  Powerful,  yet  simple  and  secure  business    quality  Voice  over  IP  solution  with  easy  Media:  Fully  hosted  and  managed  high  integration  to    Microsoft  Office  Communications  performance  streaming  and  download  services  Server 2007 R2 .   that  guarantee  the  secure  transmission  of    material, piracy‐free.    Infrastructure  Putting  you  in  full  control  of  your  network,  our  VPN:  Delivering  an  efficient,  scaleable  and  Dark  Fibre  and  Colocation  provides  you  with  the  reliable way of connecting your sites together, no  flexibility of choice over  matter where they are located, by using a secure,    the  service  platforms  dedicated  MPLS  network  with  many  connectivity  you deploy.   options such as 3G, Ethernet and DSL.    For more information, please call:   T +800 4683 7681    E info@interoute.com  www.interoute.com 
  • 5. SO WHY CHOOSE INTEROUTE?  We could list all the reasons why we think we are the best choice, but we believe that this ques‐ tion  should  be  answered  by  letting  our  customers  and  the  leading  Industry  Analysts  speak  for  themselves.  “Interoute,  a  strong  per‐ “Interoute’s  pan‐European  optical  former….  an  innovative  alter‐ network  guarantees  high  speed  native  supplier  with  keen  prices.  It  has  a  strong  and  quality  connectivity  for  any  type  of  content  Ethernet access portfolio in 24 countries, including  and almost endless scalability.”         10  Gbps  access  in  11  countries.  Its  VPN  service  Valter  Ferraro,  Business  Systems  Manager  at  offers near‐best‐in‐class pricing and strong SLAs… Ford  Companies should consider using Interoute as part    of a multi‐sourcing strategy.” Forrester 2008          “Interoute  One  for  Microsoft  Office    Communications  Server  2007  R2  is  the  “. . . one of the best value  future.    Our  expectation  is  that  we  will  providers  selling  high‐ save at least a minimum of 20% on our  performance  bandwidth  at  low  cost  to  carriers  telephony costs but I think it will be much more.”    and  system  integrators.  The  operator  owns  and  Peter van Wingerden, CEO at DQ&A  operates its network down to the ducts.” Current    Analysis 2008          “We are a professional and    innovative  company  that  “Interoute  has  an  extensive  actively  looks  to  the  future  fibre  network,  both  inter‐city  when  developing  and  producing  durable  house‐ and metropolitan, in western and eastern Europe.  hold goods. Interoute has shown that it can take  The backbone has been upgraded to multiple 10G  into account our need for support with our time‐ Ethernet.  Service  portfolio  and  delivery  strength‐ critical  business  applications.  That  is  one  of  the  ened  including  WAN  optimization  solutions  and  reasons why we opted for Interoute when select‐ further  enhancements  to  self‐service  automation  ing a network operator."  Robert Borst, ICT Man‐ in areas such as delivery and configuration. Strong  ager at Brabantia  processes for developing service components and  an  extensive  component  library  enables  wide    range of custom‐made network‐centric solutions.”  Gartner 2009  "Because  of  Interoute’s  large  geo‐   graphical  footprint  and  extensive    package  of  services,  Interoute  will    be able to quickly grow with our changing needs.  “Interoute  is  an  innovative  European  They  offer  us  the  option  to  provide  our  stores  operator intent on growing new busi‐ with new services such as Internet telephony and  ness  opportunities  by  building  on  its  live  video  streams."    Hans  van  Breen,  Manager  reputation  for  quality,  responsiveness  and  secu‐ Operational Services at WE  rity.” Ovum 2009  For more information, please call:   T +800 4683 7681   E info@interoute.com  www.interoute.com