Managed services provider iZone offers a comprehensive suite of IT services for companies located in the Kuwait Free Zone, including basic telephony, unified communications, internet access, hosting, security, backup and infrastructure management. Their services are designed to provide low-cost, reliable IT solutions without the need for large upfront capital investments. iZone leverages strategic partnerships and years of experience to deliver flexible IT services through a highly redundant infrastructure and strict service level agreements.

1. Managed Services Bouquet.

2. Agenda Managed Services Introduction Traditional Approach MSP Approach iZone Introduction Background Infrastructure Salient Features iZone Services - Basic Telephony - Unified Communication - Internet - Hosting - Security - Backup & Restore - Infrastructure Management - Applications - Conclusion

3. INTRODUCTION Managed Services

4. Traditional Approach Evaluate technologies Negotiate pricing Identify a partner Implement, Train and Support Typical cycle of 3-6 months High Capex/Opex High-end technologies available only to large enterprises

5. MSP Approach Already evaluated technologies Already implemented technologies Have trained and certified support staff Immediate provisioning/access Low monthly fee because of multiple customers No Capex/Opex No headaches

6. INTRODUCTION iZone

7. Background Sultan Telecom - exclusive telecommunications service provider in the Kuwait Free Zone More than 7 years of operation, currently serving more than 300 companies. ArabianITS, a leading IT solutions provider in Kuwait Together - provide managed services in the Kuwait Free Zone New Managed Services already being provided to a lot of KFTZ based companies

8. Infrastructure

9. Data Center Infrastructure continued

10. Infrastructure continued SDH Cloud

11. Infrastructure-Continued Structured Cabling Professional NOC SDH Cloud

12. Redundancy in Infrastructure Data Center Fiber connectivity (point to point) with Al Mazaya Buildings. Redundancy against Fiber cuts. High Speed Fiber connectivity with all ISP’s in Kuwait. UTP, Fiber cables of certified industry standards and latest. Integration of performance and traffic management capabilities of Data Link Layer 2 with the scalability and flexibility of Network Layer 3 routing. Provision of Network management tools if needed. Non-compliance or disruption in Data Center’s environment, network or any other services will have early warning system to alert the concerned staff either through SMS, email etc.

13. Salient Features Complete Smart Building Solutions Provisioning through Strict KPIs Quality of Service guaranteed by defining SLAs Availability, Flexibility, Mobility and affordability

14. SERVICES iZone

15. Basic Telephony ISDN-PRI Channels Direct Inward Dialing (DIDs) International Access Single Window Clearance DIDs (Number) range moves with you ISDN Channels starts from a single channel New technology, independence from copper cabling restrictions

16. Unified Communication Hosted IP Telephony from Cisco Voicemail Fax over IP All delivered to a single E-Mail Box (Unified Communication) Unified Communication without having a PBX Single extension or hundreds of extensions

17. Internet Bandwidth - 128 kbps to 2 Mbps or more Clean pipe service Last mile connection over the Fiber In process of getting own IP Address range Total redundancy built into the service Get a backup connection without paying anything extra Will be connected to all the ISPs

18. Hosting Shared Hosting Virtual Hosting Dedicated Hosting Server Co-location Accessing from within the Kuwait is fast

19. Backup & Restore Disaster recovery site even for smallest of the companies Continuous Data Protection Scheduled and manual back-ups On-premise and hosted back-ups to build redundancy DR Site without any investments

20. Security ArabianITS Gold partner for Security Solutions from IBM ISS Complete managed security Network, Server and Desktop/laptop covered Firewalls, UTMs, IPS, Encryption Anti-Spam, Anti-Virus & Anti-Spyware

21. Infrastructure Management Remote monitoring of your network & systems from our NOC Manage assets remotely with complete inventory, patch management and remote access Instant SMS alerts on any performance issues ITIL based Service Desk Helps you become Pro-active Improves service availability at a very low cost

22. Applications Hosted Applications E-Mail & Collaboration Customer Relationship Management Enterprise Resource Planning Video Conferencing SMS and more ….. Software as a Service (SaaS)Model Pay only for what you use

23. BENEFITS iZone

24. Benefits All your IT needs can be outsourced No capital investments for any service No operational expenses for the services Low monthly fee for only what you need More the adoption the better and cheaper will be the service You can make it how you want it Close to you

25. iZone Of the Free Zone, By the Free Zone and For the Free Zone

26. Thank You http://www.gotoizone.com