This document summarizes the benefits of hosted PBX telephone systems from TalkTalk, a UK telecommunications provider. It outlines TalkTalk's next generation network capabilities, their strategy to provide converged connectivity and applications, and drivers for hosted voice including cost savings and flexibility. The document then discusses TalkTalk's approach to providing a multi-instance hosted PBX solution that combines the scalability of traditional hosted systems with the customization of on-premise PBXs. Potential benefits highlighted include reduced management needs, predictable costs, flexibility, and integration of voice and data.

1. Benefits of hosted PBX A scalable and greener way of managing your telephone system

6. Our 5 point network evolution strategy

9. UK hosted IP-PBX market The Hosted IP Telephony market growing at ~ 30% annually Source: Forrester for Cisco 2010 Source: Ovum Managed and hosted IP voice service forecasts, 2008–2014