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contentstrategy101.com
Content	
 Strategy	
 
in	
 a	
 Multilingual	
 World
Sarah O’Keefe
Scriptorium PublishingFlickr: hmomoy
Sarah	
 O’Keefe
❖ Founder and president, Scriptorium
Publishing, www.scriptorium.com,
North Carolina
❖ Coauthor of Content Strategy 101
❖ Interested in intersection of
content, publishing, and
technology
❖ Bilingual, English-German
Only	
 18%	
 of	
 Americans	
 speak	
 
a	
 language	
 other	
 than	
 English.
Source: http://www.forbes.com/sites/collegeprose/2012/08/27/americas-foreign-language-deficit/
Europeans?	
 53%
What	
 is	
 
content	
 strategy?
Flickr: hmomoy
Support	
 the	
 
organization’s	
 business	
 
goals	
 using	
 information	
 
and	
 information	
 
products.
Global	
 content	
 strategy	
 
should	
 be	
 redundant.
Globalization	
 is	
 a	
 
common	
 business	
 driver	
 
for	
 content	
 strategy.
Efficient	
 localization	
 is	
 a	
 
prerequisite	
 for	
 success	
 in	
 a	
 
global	
 economy.
flickr: light_seeker
Localization	
 efficiency	
 is	
 
mainly	
 driven	
 by	
 the	
 quality	
 of	
 
the	
 input.
Low-quality	
 source	
 content	
 =	
 
inefficient	
 localization
flickr: dominicspic
Image: NASA
In	
 a	
 multilingual	
 workflow,	
 
inefficiency	
 =	
 death.
Content	
 strategy	
 provides	
 the	
 
justification	
 to	
 improve	
 
content	
 development.
Flickr: brittanyg
Know	
 the	
 business.
Align	
 the	
 business	
 goals	
 
with	
 your	
 content	
 strategy.
Increased	
 focus	
 on	
 
international	
 markets
Style	
 guides	
 and	
 terminology
Automated	
 formatting
Reuse
Flickr: brittanyg
Velocity
Flickr: brittanyg
Flickr: lizhenry
http://www.richardingram.co.uk/downloads/content_strategy_approaches.pdf
Each	
 language	
 needs	
 
content	
 strategy	
 work.
Content	
 development
Content	
 style	
 guide
Editorial	
 strategy
Audience	
 personas
Advertising	
 models
SEO
…
Content	
 has	
 never	
 been	
 for	
 the	
 
faint	
 of	
 heart…
I
We	
 must	
 adapt	
 to	
 changes…
Images: NASA
Dinosaurs	
 didn’t	
 survive.
Image: NASA
At	
 least	
 not	
 in	
 the	
 original	
 form.
Flickr: ganesh_raghunathan
Flickr: kirinqueen
Operations	
 need	
 
to	
 be	
 impeccable.
Authoring
Flickr: pedrosz
Editing
Flickr: nicokaiser
Production
Flickr: dingopup
Flickr: WI Department of Natural
Resources, mstharpe, daysofthundr46
Distribution
Localization
Flickr: furphotos
Maturing	
 content	
 strategy
Flickr: rwwh
One	
 last	
 thing…
Flickr: tambako
Questions?
Contact	
 me
❖ Sarah O’Keefe, Scriptorium Publishing
❖ www.scriptorium.com
❖ Email: okeefe@scriptorium.com
❖ Twitter: @sarahokeefe
❖ Skype: okeefe.scriptorium

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Content Strategy in a Multilingual World