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contentstrategy101.com
Sarah O’Keefe
Scriptorium Publishing
DITA	
 and	
 content	
 strategy
Sarah	
 O’Keefe,	
 @sarahokeefe
❖ Founder and president, Scriptorium
Publishing, www.scriptorium.com,
North Carolina, USA
❖ Content strategy in tech comm
❖ Coauthor of Content Strategy 101
❖ Interested in collision of content,
publishing, and technology
What	
 is	
 content	
 strategy?
Content	
 strategy	
 is	
 connecting	
 
business	
 goals	
 to	
 content.
Content	
 strategy	
 is	
 connecting	
 
business	
 goals	
 to	
 content.
Tools	
 are	
 not	
 content	
 strategy.
Connect	
 your	
 business	
 goals…
What is the goal of the trip?
Connect	
 your	
 business	
 goals…
“Create	
 information	
 
required	
 by	
 regulators	
 
to	
 sell	
 our	
 product.”
flickr: nasa_ice
“Increase	
 our	
 market	
 share	
 in	
 
BRIC	
 countries	
 and	
 explore	
 
TIMPs	
 countries.”
flickr: Simon_sees
“Improve	
 our	
 visibility	
 in	
 the	
 
marketplace.”
flickr: dvids
Connect	
 your	
 business	
 goals…
…to your content
Is	
 DITA	
 a	
 content	
 strategy?
flickr: steveboneham
Is	
 DITA	
 a	
 content	
 strategy?
flickr: steveboneham
DITA	
 is	
 an	
 architecture
flickr: spilt-milk
Strategy	
 depends	
 on	
 
requirements.
flickr: spilt-milk
The Shire
What	
 are	
 you	
 trying	
 to	
 do?
Image: theonering.com
The Shire
What	
 are	
 you	
 trying	
 to	
 do?
Image: theonering.com
What	
 are	
 the	
 constraints?
Do	
 you	
 have	
 special	
 
requirements?
flickr: dvidsflickr: NOAA National Ocean Service
Have	
 you	
 
considered	
 all	
 
your	
 options?
flickr: walkadog
Executive	
 sponsorship	
 
is	
 critical.
flickr: portofsandiego
flickr: amonroy
Scale	
 the	
 solution	
 
to	
 the	
 size	
 of	
 the	
 problem.
flickr: amonroy
Scale	
 the	
 solution	
 
to	
 the	
 size	
 of	
 the	
 problem.
flickr: crocieristi
contentstrategy101.com
What	
 happens	
 
without	
 a	
 strategy?
flickr: European Commission DG Echoflickr: crocierist
contentstrategy101.com
What	
 happens	
 
without	
 a	
 strategy?
flickr: European Commission DG Echo
Can	
 you	
 have	
 content	
 strategy	
 
without	
 a	
 CMS?
flickr: TrueFalseFilmFestival
Can	
 you	
 meet	
 your	
 
requirements	
 without	
 a	
 CMS?
Image: NASA
What	
 requirements	
 point	
 
toward	
 DITA?
Image: NASA
❖ Topic-based authoring
❖ Localization
❖ Reuse
❖ Lots of output formats
DITA	
 risks
flickr: ooocha
❖ Change management
❖ Technical challenges
❖ Writing challenges
DITA	
 advantages
flickr: dana_moos
❖ Meets typical tech comm
requirements
❖ Open standard
❖ Significant vendor support
Is	
 DITA	
 right	
 for	
 you?
Thanks	
 for	
 attending!
❖ The recorded webcast and the slides
will be available soon through our
website.
❖ You will receive a link by email.
❖ Want more webcasts? Check out:
❖ easydita.com
❖ scriptorium.com/events
Questions	
 and	
 contact	
 
information
❖ easyDITA
❖ sales@easydita.com
❖ (877) 492-2960
❖ Scriptorium
❖ info@scriptorium.com
❖ www.scriptorium.com

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DITA and content strategy