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Innovation at Atlassian
The document discusses innovation at Atlassian, an Australian software company. It describes how Atlassian fosters a culture of innovation through programs like ShipIt that give employees freedom and time to work on projects they're passionate about. It also highlights Atlassian's use of collaborative tools, funding for successful employee ideas, and emphasis on experimentation. The document asserts Atlassian scores highly on five facets of innovative work environments outlined by experts Hugh Molotsi and Jeff Zias.
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Innovation at Atlassian
- 1. JOHN PAZ •IX WRITER Innovation at Atlassian Employee-driven, powered by culture
- 2. ABOUT INNOVATION ABOUT ME ATLASSIANCULTURE Agenda
- 4. ABOUT INNOVATION ABOUT ME ATLASSIANCULTURE Agenda
- 5. John Paz IX Writer AmericanAtlassian fanboy From stuffy defence contractors to cutting edge software producers. Variety of experience Worked on a wide variety of projects, from military simulators to video games. 10 years working in tech Been with Atlassian for 1.5 years, been a fan of Atlassian for many more.
- 6. ABOUT INNOVATION ABOUT ME ATLASSIANCULTURE Agenda
- 7. Two types of innovation Providingmore-effective products, processes, services, or technologies to customers. Increasing efficiency
- 8. • Big coolstatistic • 2,56 9 • Add-Ons in Marketplace
- 9. Two types of innovation Providingmore-effective products, processes, services, technologies, or business models to customers. Creating new ideas Generating ideas that can change perceptions of what's possible. Game- changing ideas that drive real growth. Increasing efficiency
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- 12. Two types of innovation Providingmore-effective products, processes, services, technologies, or business models to customers. Creating new ideas Generating ideas that can change perceptions of what's possible. Game- changing ideas that drive real growth. Increasing efficiency
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- 14. • Big coolstatistic • 2,56 9 • Add-Ons in Marketplace
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- 16. What does ‘cultureof innovation’ even mean?
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- 18. 5 facets ofeffective grassroots innovation programs
- 19. JOHN PAZ •IX WRITER Innovation at Atlassian Employee-driven, powered by culture
- 20. Any senior execsin the room?
- 21. Employees on thefrontline are more likely to come up with game-changing innovations than senior executives. HUGH MOLOTSI, “HIDDEN ASSETS” “ ”
- 22. 5 facets of innovativework environments 1. Freedom 2. Time 3. Collaborative culture and tools 4. Funding and support 5. A culture of experimentation - Hugh Molotsi Innovative workplace cultures provide employees with:
- 23. 5 facets of innovativework environments Employees are given autonomy to explore ideas they are passionate about. Freedom - Hugh Molotsi #1
- 24. 5 facets of innovativework environments Employees are given self-directed time, carved out from their day jobs, to work on their own projects. Time - Hugh Molotsi #2
- 25. 5 facets of innovativework environments Employees can self-organize and form teams across departments, with tools that enable this collaboration and help employees learn about what other employees are working on. Collaborative culture and tools - Hugh Molotsi #3
- 26. 5 facets of innovativework environments Things like resources, tools, training, and mentoring to develop employee- directed projects. And a formal process to allow projects to “graduate” to officially funded initiatives. Funding and support - Hugh Molotsi #4
- 27. 5 facets of innovativework environments A safe workplace to share your ideas is crucial; the ideal workplace is where management decisions are transparent, and the ideas of a frontline employee can be tested alongside ideas from senior leaders. A culture of experimentation - Hugh Molotsi #5
- 28. Be sure tocheck out Hugh and Jeff’s site grassroots.guide … and keep an eye out for their book.
- 29. ABOUT INNOVATION ABOUT ME ATLASSIANCULTURE Agenda
- 30. How does Atlassianscore as an innovative working environment?
- 31. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
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- 33. ShipIt; How it works? None Howdo you arrange people? Self managing teams What are the rules? What do you work on? Who wins? Your passion, what excites you or will delight our customers Everyone! bragging rights!
- 34. ShipIt; The mechanism Coffee+ Beer + Pizza + Freedom = ?
- 35. ShipIt; Why it works?Problem, your solution and a demo Pitch your idea Founders to Grads, everyone is encouraged to get involved Everyone can get involved You can’t fail If you’re learning and sharing with your peers
- 36. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
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- 38. 20% Time youstill tried, and picked up some valuable skills. That’s what matters. Even if your idea never ships to work on whatever project they want. Everyone gets 1 day/week But, if your project succeeds You get to be a hero, and prove to your managers you might be ready for a promotion or role change.
- 39. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
- 40. Our culture As Atlassiangrows guide our business, our product development, and our brand. Our North Star They're the rudder in our sailboat. These values are what we look for in every potential employee. 5 company values these five values remain constant.
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- 42. Atlassian embraces transparency whereverpractical, and sometimes where impractical. All information, both internal and external, is public by default. We are not afraid of being honest with ourselves, our staff and our customers. Open company, no bullshit
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- 44. Building with heartmeans really caring about what we're making and doing–it's a mission, not just a job. When we build with balance we take into account how initiatives and decisions will affect our colleagues, customers and stakeholders. Build with heart and balance
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- 46. When we makeinternal decisions we ask ourselves "how will this affect our customers?" If the answer is that it would 'screw' them, or make life more difficult, then we need to find a better way. We want the customer to respect us in the morning. Don't #@!% the customer
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- 48. We want allAtlassians to feel like they work with Atlassian, not for Atlassian. We think it's important to have fun with your workmates while working and contributing to the Atlassian team. Play, as a team
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- 50. Gandhi had itpretty right when he said "We need to be the change we wish to see in the world". At Atlassian we're constantly looking for ways to improve our company, our products and our environment. Be the change you seek
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- 52. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
- 54. Funding and support What startedas someone’s pet project evolved into an indispensable asset for the company, and eventually into a multi- million dollar product. With the support from the executive team, real resources were put behind developing JIRA Service Desk into a genuine product users love. Began as a ShipIt project
- 55. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
- 56. • Big coolstatistic • 2,56 9 • Add-Ons in Marketplace
- 57. • Big coolstatistic • 2,56 9 • Add-Ons in Marketplace Design Week
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- 62. Design-led, data-driven 20% + ShipIt Everyproduct team in Atlassian has designers embedded within them, to push the boundaries and push out good ideas. Gut feel only goes so far Designers are everywhere We do a fair bit of experimenting… which is why Atlassian has a team of dedicated user researchers to test any and all crazy ideas we come up with.
- 63. 5 facets of innovativework environments - Hugh Molotsi How Atlassian provides an innovative work environment: Freedom Time Collaborative culture and tools Funding and support A culture of experimentation
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- 66. The (not so) secretsauce: Agile Why Agile? Agile is defined by incremental, iterative work cadences, known as sprints. Lots of opportunities to change on the fly. Unpredictability - Acute market changes, emerging technology, or employee crises. Every project aspect the code, requirements, design, etc. — is continually revisited throughout the lifecycle.
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- 68. Thank you! JOHN PAZ• SENIOR IX WRITER • ATLASSIAN • @TECHWRITERNINJA
- 69. • Articles referencedin preparation for this presentation • Inside Atlassian: building a culture of innovation, by Dan Garfield • Hidden assets, by Hugh Molotsi • 5 Ways to Build Your Innovation Culture, by Jeff Zias • Assessing the Health of Enterprise Innovation Programs, by Hugh Molotsi • Update to the Innovation Programs Assessment Model, by Hugh Molotsi • Experimentation Gives You Innovation Superpowers, by Hugh Molotsi • Links to images used • Industrial revolution pic: http://jdayhistory.weebly.com/uploads/8/9/5/0/8950306/2594377_orig.jpg • iPhone 3GS pic: https://1.bp.blogspot.com/-gwWl6mK6tzM/UI4960Ob9xI/AAAAAAAADho/YvzRwdPYzcU/s1600/image3.jpg • Netflix/Redbox pic: https://bandbent.files.wordpress.com/2011/01/netflix-n-redbox.jpg • Lightning in a bottle pic: http://s5.postimg.org/3xuij0trb/1_13.jpg • Hugh and Jeff’s pics: http://grassroots.guide/ References