Don't you love those "gifts that keep on giving"? JAMF Software does. They moved their 400+ employees from Microsoft Lync to HipChat for ease of use and UX design. Only after making the switch did they discover the transformative impact of HipChat’s open API. (boom) JAMF's Bryson Tyrrell will share his experience building custom plug-ins that meet his team's needs for internal support via HipChat and JIRA Service Desk, and show how you can do it, too.