Conflict management skills for Principals and Vice-Principals. This presentation looks at mediation and conflict management skills for Principals and Vice-Principals. Adult conflict in a school environment can be viewed as an opportunity for positive school improvement.
Presentation on workplace conflict covering
- What is “problem” conflict?
- The inevitability of conflict within workplace teams
- The 5 Recognized approaches to dealing with conflict
- What are your usual Conflict Styles?
- Tips and strategies to reduce conflict
- When to bring in a Mediator
- Recap
Conflict Management - This presentation was for participants in the Ottawa Catholic School Board Leadership part 1 course. The presentation outlines some of the causes of conflicts between adults in a school environment and strategies to best deal with conflicts.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
soft skill :conflict resolution
1.what is conflict?
2.causes of conflict
3.types of conflict
4.types of organisational conflict
5.result of conflict
6.what is conflict resolution?
7.conflict resolution skill
competing
compromising
collaborating
avoiding
accommodating
8.conflict resolution song
9.references
10.thank you
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
In this presentation we will cover -
1. What is conflict?
2. Sources of Conflict
3.Symptoms of conflict
4. Levels of Conflict
5.Stages of conflict
6.Conflict Thoughts
7. Conflict Resolution Styles
8.How to achieve win-win out comes?
I hope this presentation is helpful to you! :)
This is a presentation on Conflict Management. It is a session on how to better manage Conflict in an organization. We all know that conflict in inevitable in any organization. What is required is an effective management of Conflict. In this session I will take you through different reasons why conflict occurs and different styles of managing conflict. I am sure after going through this presentation, you will learn better ways to manage conflict. Enjoy this presentation.
I have added my voice also on this presentation so put on slide show and keep your computer volume high.
Presentation on workplace conflict covering
- What is “problem” conflict?
- The inevitability of conflict within workplace teams
- The 5 Recognized approaches to dealing with conflict
- What are your usual Conflict Styles?
- Tips and strategies to reduce conflict
- When to bring in a Mediator
- Recap
Conflict Management - This presentation was for participants in the Ottawa Catholic School Board Leadership part 1 course. The presentation outlines some of the causes of conflicts between adults in a school environment and strategies to best deal with conflicts.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
soft skill :conflict resolution
1.what is conflict?
2.causes of conflict
3.types of conflict
4.types of organisational conflict
5.result of conflict
6.what is conflict resolution?
7.conflict resolution skill
competing
compromising
collaborating
avoiding
accommodating
8.conflict resolution song
9.references
10.thank you
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
In this presentation we will cover -
1. What is conflict?
2. Sources of Conflict
3.Symptoms of conflict
4. Levels of Conflict
5.Stages of conflict
6.Conflict Thoughts
7. Conflict Resolution Styles
8.How to achieve win-win out comes?
I hope this presentation is helpful to you! :)
This is a presentation on Conflict Management. It is a session on how to better manage Conflict in an organization. We all know that conflict in inevitable in any organization. What is required is an effective management of Conflict. In this session I will take you through different reasons why conflict occurs and different styles of managing conflict. I am sure after going through this presentation, you will learn better ways to manage conflict. Enjoy this presentation.
I have added my voice also on this presentation so put on slide show and keep your computer volume high.
A conflict arises when individuals have varied interests, opinions and thought processes and are just not willing to compromise with each other. It is always wise to adjust to some extent and try to find a solution to the problem rather than cribbing and fighting. Conflicts and disagreements only lead to negativity and things never reach a conclusion.
Managing Conflict presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
Conversations about conflict provide parties with the opportunity to examine their own actions and
reactions. This process of reexamination inevitably evokes people’s natural defensive mechanisms.
Defensiveness prevents people from learning and blocks the potential for transformation to occur. This
workshop will look at the internal and external causes of defensiveness, as well as ways that mediators can
intentionally work with this natural phenomena.
Leaders will explore the common pitfalls of managing staff conflict. Then, analyze the five steps to resolving conflict and how to mitigate discord within your program. Finally, compile collaborative solutions that create value, encourage teamwork, and ensure everyone is on the page.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
11. How do most people deal with conflict?
Avoidance
Panic Button
12. Dealing with adult conflict is hard work!
You’re not a teacher anymore....
Principal / VP
13. Conflict Quotes
“There are some people who always seem angry and continuously look for conflict. Walk away from these people. The battle they’re fighting isn’t with you, it’s with themselves”.
- Rashida Rowe
19. “Peace does not mean an absence of conflicts; differences will always be there. Peace means solving these differences through peaceful means; through dialogue, education, knowledge; and through humane ways.”
Dalai Lama XIV
20. The goal in a school is not to avoid all conflict but to keep it constructive
23. Is the school work environment being disrupted?
Will there be a negative impact on students?
Will this issue likely work itself out?
Is there a potential threat of violence?
24. Conflict Quotes
“The aim of argument and of discussion, should not be victory, but progress”
- Joseph Joubert
27. Will logic work when the other person is emotional?
Role Play Activity
1.
Mentor / Mentee
2.
One person is P/VP
3.
Other person is “Emotional” Parent
4.
One person is Observer
28. Role Play – Pick either scenario
•
Elementary
•
Secondary
According to parent...
Kindergarten child came home and told parent that the teacher hit him when he ran out of the line coming in from recess. “I want the teacher removed today!”
According to parent... Son was suspended 3 days for defending himself when another boy jumped him for no reason outside at lunch – he will now miss the football championship game – “I want him to play”
29. Find alternatives to these...
•
“You need to calm down”
•
“I heard what you said, BUT, that’s not what happened”
•
“You’re yelling, and I deserve to be treated with respect – this meeting is over”
31. Emotions first - then problem solve
•
Avoid triggers that “add fuel to the fire”
•
Acknowledge the emotions
•
Don’t get pulled into a fight
•
Clarify your role
•
Focus on the problem
•
Use time to your advantage
•
Active Listening – change “but” to “and”
32. Conflict Quotes
“10% of conflicts are due to difference in opinion. 90% are due to wrong tone of voice”
- author unknown
33. Manage your Emotions
•
Understand the other person’s story / perspective
•
Puzzle solving mode before Problem solving
•
Show empathy to show active listening
•
Help others to solve their problem
•
Don’t jump to a solution right away – listen!
•
If you are involved, look for collaborative solutions
36. 8 Cause of Conflict
•
Conflicting Needs
•
Conflicting Styles
•
Conflicting Perceptions
•
Conflicting Goals
•
Conflicting Pressures
•
Conflicting Roles
•
Conflicting Values
•
Conflicting Power or Policies
From:
www.centerforworklife.com
37. Role Play
•
Staff Conflict
According to an EA or ECE...
The classroom teacher treats her with no respect, always bossing her around and making her feel like her opinion doesn’t count.
The EA/ECE also mentions that she is concerned for the welfare of the students since the teacher is always yelling at them and making them feel bad.
38. What do you think is the cause?
•
Conflicting Needs
•
Conflicting Styles
•
Conflicting Perceptions
•
Conflicting Goals
•
Conflicting Pressures
•
Conflicting Roles
•
Conflicting Values
•
Conflicting Power or Policies
39. Do you talk more or listen more when trying to resolve conflict?
40. Conflict with your supervisor
VP in conflict with Principal
Confronting Authority
41. Lessons from Crucial confrontations
See Pg. 232-233
“People tend to err on the side of caution: Better to live with your existing circumstances than try to take corrective action, fail, and end up losing twice.”
4 options:
1.
Carp
2.
Confront
3.
Cope
4.
Cut out
42. Lessons from Crucial confrontations
“If you want greater influence with a powerful and defensive person, what you typically need is not more power but more empathy... consider how the problem is affecting the other person as well as how it’s affecting you...”
See Pg. 233
43. Role Play
•
Conflict with your supervisor
You are feeling overwhelmed, underappreciated, and challenged by the number of emails that your supervisor sends you each day and night and on the weekends. You are afraid of how he/she will react if you say anything.
Task:
Confront your supervisor in a positive way – show empathy to understand how the issue must be impacting them, and then enter into a collaborate problem solving discussion.
45. •
Allow the person to vent
•
Take notes
•
Summarize key points – active listening
•
Show empathy and share common goals
•
If abusive / harassing – direct to supervisor
•
Avoid hanging up on the caller
•
Plan an exit strategy
Establish a process to deal with Conflicts over the phone
46. •
Practice will improve active listening
•
“...the space between thoughts as the place where insight can make itself known”
•
“Never mistake talking for conversation”
•
Don’t listen with the goal to respond, listen with the goal to understand
Challenging phone calls -
an opportunity to practice!
See Pg. 219
49. Handling Email “Conflict”
•
Acknowledge receipt and provide timeline for response
•
Summarize key points
•
Do not respond via email – call or setup a face to face meeting
•
Get background information
•
Use conflict management strategies
51. Conflict Quotes
“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude”
- William James
53. Understand the type of conflict
Listen to understand both perspectives Determine the needs of each person...
•
Work or Job function needs
•
Process / structure change needs
•
Relationship needs
54. Steps to managing conflict
If mediating staff in conflict:
–Think about Power imbalances
–Consider meeting alone vs together
–Role of Union or Unions
55. Steps to conflict management
Step 1: Agree on Ground Rules
•
No interrupting
•
No personal attacks
•
No swearing (depends on the parties)
•
Confidentiality of discussions
56. Steps to managing conflict
If mediating staff in conflict:
1.
Set ground rules
–
Agree on confidentiality and stay neutral
2.Give both a chance to tell their story
–Active listening, take notes, paraphrase
3.List all of the issues/concerns
57. Steps to managing conflict
If mediating staff in conflict:
4.
Brainstorm multiple solutions to the issues
5.Agree on solutions (actions) and timelines
–Solution comes from the staff in conflict
–Remember to check-in at a later date
58. Conflict Quotes
“You’ve got to know when to hold’em, know when to fold ‘em, know when to walk away, know when to run.”
- Kenny Rogers
59. Helping others manage Conflict
Foundation Advice
•
Setting the tone and purpose of the conversation
•
Getting to the point and naming it professionally
•
Giving specific examples
•
Describing the effect of this behaviour on the school or colleagues or students
•
Sharing your willingness to resolve the issue and have a dialogue and discussion
See Pg. 64
60. Confront the issue not the person
Keep the Dignity of the Person in mind
61. You can be Professional without being Friends
Avoidance may help with value based differences