SlideShare a Scribd company logo
#SCSM, #Orchestrator
Nathan Lasnoski Annur Sumar
Business ProductivityInfrastructure
Azure &
O365
Exchange &
Lync + Voice
Private &
Public Cloud
Windows
Server &
Virtual
Identity, AD,
DirectAccess
System
Center 2012
ITSM / ITIL
Migrations &
Integrations
Desktop
Imaging &
Win upgrade
Portals, Intranets, Business
Critical, Doc Imaging, Workflow…
(SharePoint)
Sales, Marketing, Dashboards,
Account Management, Etc.
(Dynamics CRM)
Business Apps
Application
Development
Messaging,
Conference,
Presence, Video,
Voice (Lync)
Office
Real Microsoft expertise. Real business value.
Partner of the Year Winner:
- 2014 Management & Virtualization
- 2012 & 2011 Midwest
- 2012 Central
- 2012 Global SharePoint Content Management
- 2012 Central Partnering to Succeed
Wisconsin Illinois Minnesota Indiana
IT$
Strategy
Design
TransitionOperations
Continuous
Improvement
What do we do?
What does it cost?
Can we deliver it?
Essential frameworks for decisions
Strategy
Design
TransitionOperations
Continuous
Improvement
Identified
Service
Idea
Business Strategy
Architecture
Project
Process
Service
Design
Strategy
Design
TransitionOperations
Continuous
Improvement
End User
Configuration and
Asset Data
Incident Change Service Request
Knowledge
Service
Onboarding Decision Making
Directors and Executives IT Directors and Executives Analysts and IT Application Owners
Company Store
Problem, Risk
Release
Intune
Orchestrator / SMA
Workstation
Servers
Configuration
Manager
Servers
OM / VMM Public Cloud
External, E-Bonding
Strategy
Design
TransitionOperations
Continuous
Improvement
Change
Configuration
Item
Service 1
Service 2
Configuration
Item
Service 3
Change
Release 1
Configuration
Item 1
Configuration
Item 2
Release 2
Configuration
Item 3
SharePoint Portal
IIS Web
Applications
WEB1
WEB2
DB01 SQL1
Feature Group Policy DSC
Configuration stored in GPO file Configuration script / MOF file
Target nodes by means of AD links to OUs, sites, etc. Configuration specifies node names
Configuration implemented by Client-side OS components Client-side shell scripts (resources)
Extensible by means of Complex native programming Windows PowerShell scripts
Primary configuration target Windows registry
Anything Windows PowerShell can
“touch”
Persistence Settings reapply each time Settings are persistent
Number of configurations per node As many GPOs as you want to link One
Asset
Computer CI 1
(Retired)
Software CI 1
Software CI 2
Computer CI 2
(Active)
Software CI 3
Strategy
Design
TransitionOperations
Continuous
Improvement
Strategy
Design
TransitionOperations
Continuous
Improvement
Type Sort Specification Cost on Premise (3yr) Cost in Azure (3yr)
IaaS Small VM 1 CPU, 1.75 GB RAM $2,500 / VM $1,500 ($2,400 w/ 33%)
IaaS Medium VM 2 CPU, 3.5 GB RAM $5,000 / VM $3,821 ($4,821 w/ 33%)
IaaS Large VM 4 CPU, 7 GB RAM $10,000 / VM $6,343 ($9,612 w/ 33%)
IaaS Extra Large VM 8 CPU, 14 GB RAM $20,000 / VM $12,711 ($19,260 w/ 33%)
IaaS Storage (Local) 1 TB $10,000 / TB $1,688 ($2,520 w/ 32%)
IaaS Storage (Geo) 1 TB $20,000 / TB $2,291 ($3,420 w/ 32%)
Basic tier is 9% less
Additional Price Cuts Coming:
http://blogs.msdn.com/b/windowsazure/archive/2014/03/
31/microsoft-azure-innovation-quality-and-price.aspx
ON-PREMISES
SERVICE PROVIDER
MICROSOFT
Azure
CONSISTENT
PLATFORM
1
Hyper-V Replica / SQL Always
On
Azure Site Recovery
Hyper-V Replica
Azure Site Recovery
SQL Availability Group
http://www.concurrency.com/blog/business-case-framework/
Company
Company
iPad
• iPhone
• Android
• Windows
Microsoft Touch Devices
Wabash Locations
Branch
My Dept.
Quotes
Home
Environmental
Health &
Safety
Branch
Jobs by Branch
Company
Company
Company
My Tasks
 Update Patient data
 Employee Reviews
 Create work schedule
Tasks & Schedules
My Schedule
 9:00 – 9:30
Team Meeting
 10:00 – 11:00
Homecare visit
 3:00 – 4:00
File Report
Top 5 Policies
 The 5 most recent
policies
 The 5 most recent
policies
 The 5 most recent
policies
 The 5 most recent
policies
 The 5 most recent
policies
Compliance and Training
Top 5
Documents
 Recent training
docume…
 Recent training
docume…
 Recent training
docume…
 Recent training
docume…
 Recent training
docume…
Bruce Albany
Bruce Albany
Asked a question: Has anyone seen
the new devices?
About 6 hours ago > like > answer > follow-
up
Kim Davis: I had heard of
these
About 6 hours ago like
Jen Chan
Uploaded photos of the new
location in Gurnee in Pictures
About 6 hours ago > like > answer > follow-
up
Social & Communication
Find Locations
Sun
Daily Map of Travel
Mon
Tues
Thurs
Wed
Fri
Sat
Dashboard
Company
Are you Ready for Touch Mobile Devices
Focus on the people, process & experience – then design.
Outlook BI / App SharePoint CRM Line Of Business
NOT Windows 8 App - This is SharePoint On-Premise or O365
Knowing where you are, where you want to be and understanding how to get there
Maturity Rating:
1: Basic - “We fight fires…”
2: Standardized - “We’re gaining control…”
3: Rationalized - “We enable business…”
4: Dynamic - “We’re a strategic asset…”
Action Rating:
1: Maintain.
2: Maintain. Long Term Action Recommended.
3: Medium Priority. Action Recommended.
4: High Priority. Action Necessary.
5: Highest Priority. Action Necessary.
Business ProductivityIT Productivity
Operations
Management
Configuration
and Systems
Management
Automation
Datacenter
Infrastructure
Management
Identity and
Access
Management
IT Service
Management
Public and
Private Cloud
Enterprise
Mobility
Management
Portals, Intranets, Business
Critical, Doc Imaging, Workflow…
(SharePoint)
Sales, Marketing, Dashboards,
Account Management, Etc.
(Dynamics CRM)
Business
Applications
Application
Development
Unified
Communications
Business
Intelligence
1. Focus on Processes and Technology, to architect a
solution for today and the future.
2. Conduct a comprehensive analysis of the current
environment using an ITIL framework.
3. Provide remediation or complementary suggestions and
insight into areas where IT operations are functioning
efficiently, as well as, where opportunities exist for
improvement. Show the financial benefits
4. Build a Roadmap outlining objectives, priorities, phases
and milestones.
Questions?
The IT Infrastructure Roadmap for this customer lays out an approach to the
challenge of Centralized IT Services Management by immediately delivering of
benefits where current processes do not exist and following with more complex
process transformations. The roadmap solutions are built cohesively around a
strategic direction.
 Phase 1: Platform Deployment: The implementation of a Centralized Technology
Management Platform components to provide centralized operations
management, configuration management, datacenter automation and the delivery
of nonexistent IT Service Management functions. This includes the discovery of
global software, device and datacenter asset management.
 Phase 2: Process Review and Framework Implementation. The system
integration and process alignment of existing management functions into a CMS
Platform. This enables all of the IT Service Management functions (Incident,
Problem, Change, Release, Service Automation) through a centralized platform.
 Phase 3: Automation and Visibility: The build out of automations for common
repetitive IT tasks consumable through a self service portal (within CMDB) and
service catalog. The enablement of global visibility into business service mappings,
global IT services with financial dashboards
Phase Timing:
• Phase 1: 2/2014 – 7/2014
• Phase 2: 8/2014 – 1/2015
• Phase 3: 1/2015 – 6/2015
Roadmap Participants:
• Leadership team
• Process management
• Server engineering
• Identity management
• Asset management
• Platform engineering
• Service Management
External Participants:
• Concurrency
Next steps - survey
FREE Business Productivity Assessment: Get expert guidance on Microsoft
technologies–examining how they can benefit your organization.
Business and Technology Roadmap: Take a strategic, technology agnostic
approach to your infrastructure operations. Provide executives with a vision, a
budget, and a plan to optimize your IT infrastructure through a structured and
systematic process.

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Concurrency Technology Roadmap

  • 2.
  • 3. Business ProductivityInfrastructure Azure & O365 Exchange & Lync + Voice Private & Public Cloud Windows Server & Virtual Identity, AD, DirectAccess System Center 2012 ITSM / ITIL Migrations & Integrations Desktop Imaging & Win upgrade Portals, Intranets, Business Critical, Doc Imaging, Workflow… (SharePoint) Sales, Marketing, Dashboards, Account Management, Etc. (Dynamics CRM) Business Apps Application Development Messaging, Conference, Presence, Video, Voice (Lync) Office Real Microsoft expertise. Real business value. Partner of the Year Winner: - 2014 Management & Virtualization - 2012 & 2011 Midwest - 2012 Central - 2012 Global SharePoint Content Management - 2012 Central Partnering to Succeed Wisconsin Illinois Minnesota Indiana
  • 4.
  • 5.
  • 6.
  • 7. IT$
  • 8.
  • 10.
  • 11. What do we do? What does it cost? Can we deliver it? Essential frameworks for decisions Strategy Design TransitionOperations Continuous Improvement
  • 14. End User Configuration and Asset Data Incident Change Service Request Knowledge Service Onboarding Decision Making Directors and Executives IT Directors and Executives Analysts and IT Application Owners Company Store Problem, Risk Release Intune Orchestrator / SMA Workstation Servers Configuration Manager Servers OM / VMM Public Cloud External, E-Bonding
  • 15.
  • 20.
  • 21.
  • 22.
  • 23. Feature Group Policy DSC Configuration stored in GPO file Configuration script / MOF file Target nodes by means of AD links to OUs, sites, etc. Configuration specifies node names Configuration implemented by Client-side OS components Client-side shell scripts (resources) Extensible by means of Complex native programming Windows PowerShell scripts Primary configuration target Windows registry Anything Windows PowerShell can “touch” Persistence Settings reapply each time Settings are persistent Number of configurations per node As many GPOs as you want to link One
  • 24.
  • 25. Asset Computer CI 1 (Retired) Software CI 1 Software CI 2 Computer CI 2 (Active) Software CI 3
  • 26.
  • 28.
  • 29.
  • 30.
  • 31.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. Type Sort Specification Cost on Premise (3yr) Cost in Azure (3yr) IaaS Small VM 1 CPU, 1.75 GB RAM $2,500 / VM $1,500 ($2,400 w/ 33%) IaaS Medium VM 2 CPU, 3.5 GB RAM $5,000 / VM $3,821 ($4,821 w/ 33%) IaaS Large VM 4 CPU, 7 GB RAM $10,000 / VM $6,343 ($9,612 w/ 33%) IaaS Extra Large VM 8 CPU, 14 GB RAM $20,000 / VM $12,711 ($19,260 w/ 33%) IaaS Storage (Local) 1 TB $10,000 / TB $1,688 ($2,520 w/ 32%) IaaS Storage (Geo) 1 TB $20,000 / TB $2,291 ($3,420 w/ 32%) Basic tier is 9% less Additional Price Cuts Coming: http://blogs.msdn.com/b/windowsazure/archive/2014/03/ 31/microsoft-azure-innovation-quality-and-price.aspx
  • 38.
  • 39.
  • 40.
  • 41.
  • 43. Hyper-V Replica / SQL Always On Azure Site Recovery
  • 44. Hyper-V Replica Azure Site Recovery SQL Availability Group
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 61. iPad • iPhone • Android • Windows Microsoft Touch Devices Wabash Locations Branch My Dept. Quotes Home Environmental Health & Safety Branch Jobs by Branch Company Company Company
  • 62. My Tasks  Update Patient data  Employee Reviews  Create work schedule Tasks & Schedules My Schedule  9:00 – 9:30 Team Meeting  10:00 – 11:00 Homecare visit  3:00 – 4:00 File Report Top 5 Policies  The 5 most recent policies  The 5 most recent policies  The 5 most recent policies  The 5 most recent policies  The 5 most recent policies Compliance and Training Top 5 Documents  Recent training docume…  Recent training docume…  Recent training docume…  Recent training docume…  Recent training docume… Bruce Albany Bruce Albany Asked a question: Has anyone seen the new devices? About 6 hours ago > like > answer > follow- up Kim Davis: I had heard of these About 6 hours ago like Jen Chan Uploaded photos of the new location in Gurnee in Pictures About 6 hours ago > like > answer > follow- up Social & Communication Find Locations Sun Daily Map of Travel Mon Tues Thurs Wed Fri Sat Dashboard Company Are you Ready for Touch Mobile Devices Focus on the people, process & experience – then design. Outlook BI / App SharePoint CRM Line Of Business NOT Windows 8 App - This is SharePoint On-Premise or O365
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68. Knowing where you are, where you want to be and understanding how to get there Maturity Rating: 1: Basic - “We fight fires…” 2: Standardized - “We’re gaining control…” 3: Rationalized - “We enable business…” 4: Dynamic - “We’re a strategic asset…” Action Rating: 1: Maintain. 2: Maintain. Long Term Action Recommended. 3: Medium Priority. Action Recommended. 4: High Priority. Action Necessary. 5: Highest Priority. Action Necessary.
  • 69. Business ProductivityIT Productivity Operations Management Configuration and Systems Management Automation Datacenter Infrastructure Management Identity and Access Management IT Service Management Public and Private Cloud Enterprise Mobility Management Portals, Intranets, Business Critical, Doc Imaging, Workflow… (SharePoint) Sales, Marketing, Dashboards, Account Management, Etc. (Dynamics CRM) Business Applications Application Development Unified Communications Business Intelligence
  • 70. 1. Focus on Processes and Technology, to architect a solution for today and the future. 2. Conduct a comprehensive analysis of the current environment using an ITIL framework. 3. Provide remediation or complementary suggestions and insight into areas where IT operations are functioning efficiently, as well as, where opportunities exist for improvement. Show the financial benefits 4. Build a Roadmap outlining objectives, priorities, phases and milestones.
  • 72.
  • 73. The IT Infrastructure Roadmap for this customer lays out an approach to the challenge of Centralized IT Services Management by immediately delivering of benefits where current processes do not exist and following with more complex process transformations. The roadmap solutions are built cohesively around a strategic direction.  Phase 1: Platform Deployment: The implementation of a Centralized Technology Management Platform components to provide centralized operations management, configuration management, datacenter automation and the delivery of nonexistent IT Service Management functions. This includes the discovery of global software, device and datacenter asset management.  Phase 2: Process Review and Framework Implementation. The system integration and process alignment of existing management functions into a CMS Platform. This enables all of the IT Service Management functions (Incident, Problem, Change, Release, Service Automation) through a centralized platform.  Phase 3: Automation and Visibility: The build out of automations for common repetitive IT tasks consumable through a self service portal (within CMDB) and service catalog. The enablement of global visibility into business service mappings, global IT services with financial dashboards Phase Timing: • Phase 1: 2/2014 – 7/2014 • Phase 2: 8/2014 – 1/2015 • Phase 3: 1/2015 – 6/2015 Roadmap Participants: • Leadership team • Process management • Server engineering • Identity management • Asset management • Platform engineering • Service Management External Participants: • Concurrency
  • 74.
  • 75.
  • 76.
  • 77. Next steps - survey FREE Business Productivity Assessment: Get expert guidance on Microsoft technologies–examining how they can benefit your organization. Business and Technology Roadmap: Take a strategic, technology agnostic approach to your infrastructure operations. Provide executives with a vision, a budget, and a plan to optimize your IT infrastructure through a structured and systematic process.