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2010 CIO Outlook Roo Reynolds (with thanks to Dave Newbold)
 
“ The 2010 CIO Outlook  is a point of view on future   IBM business transformation  and a roadmap for  IBM’s CIO organization” 2010 trends and  impact Current opportunity gaps Enterprise 2.0 Employee scenario Inhibitors Indicators CIO Outlook
Trends with the most business impact in 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunity gaps ,[object Object],[object Object],“ Its all about  integration  and  innovation ”  - Sam Palmisano, April 25, 2006
2010 CIO Outlook themes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integration foundation : Services Oriented Architecture “ You will waste your investment in SOA unless you have  enterprise information that SOA can exploit ."   Gartner Research, 2005 SOA builds a foundation of application and data services that permit business agility and encourage the reuse and ‘remixing’ of components Service Flow Data Existing Applications New Service Logic B2B Interactions Portal  Service SOA/REST Service Request Strategy Tactics Execution Business Administration  Finance Administration  Supply Chain &  Distribution Store/Channel Operations Manage Customers  Merchandising Transformation View Planning LOB Planning Procurement Financial  Planning Finance Treasury Back Office Accounting SCM Transportation Inventory Store Services Perf. Mgt. MI Process Design Alliances Market Mgt. Real Estate IT HR Distribution Logistics Distribution Ops. Supply/ Demand Customer Sat. Space Mgt. Product Directory Vendor Mgt.  Item Mgt. Customer Directory Order Mgt. Store Mgt. Inventory Channels CRM Customer Accts. Store/Channel  Strategy Labor Promotions IPT Insights Vendors Store Design Legal/Reg 1. 2. 3.
Innovation foundation : Web 2.0 patterns ,[object Object],[object Object],[object Object],[object Object],Service,  not software ,[object Object],[object Object],[object Object],[object Object],[object Object],Users add value ,[object Object],[object Object],[object Object],[object Object],Easy to use and remix
Community: how it works outside the firewall
Software as a Service (SaaS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Andrew McAfee, Sloan Management Review, Spring 2006 Social Friending Blogs Blog comments Tagging colleagues Reputation evaluations Open wikis Tagging documents Open 'Activities' (task scripts) Using browser scripts Scripting formal processes Desktop task mash-ups Extending internal apps. (via script) Writing Situational Applications Desktop widgets Data APIs REST Services APIs Web Services Technical Enterprise 2.0 Spectrum
Example: Building employee profiles   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Example: Building employee profiles
Exploiting tagging
Exploiting tagging
Exploiting tagging
Example: Employee desktop now and then ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Detail: Employee desktop elements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inhibitors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ User acceptance is our measure of success”
2003   2004   2005   2006   2007   2008   2009   2010 Leading indicators TAP Early Adopter Membership (‘000s) 200 175 150 125 100 75 50 25 Unique tags created (cumulative 000’s) 70 60 50 40 30 20 10 Early adopter program  and component catalogs Enterprise tagging server Collaborative innovation environment ValuesJam : employees  co-create IBM  corporate values Dynamic  workplace Open security Business Process  visualizations on desktop Very low cost storage Web identity  and reputation
… or with a billion-person workforce?

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IBM CIO 2010 Outlook - Roo Reynolds

  • 1. 2010 CIO Outlook Roo Reynolds (with thanks to Dave Newbold)
  • 2.  
  • 3. “ The 2010 CIO Outlook is a point of view on future IBM business transformation and a roadmap for IBM’s CIO organization” 2010 trends and impact Current opportunity gaps Enterprise 2.0 Employee scenario Inhibitors Indicators CIO Outlook
  • 4.
  • 5.
  • 6.
  • 7. Integration foundation : Services Oriented Architecture “ You will waste your investment in SOA unless you have enterprise information that SOA can exploit ." Gartner Research, 2005 SOA builds a foundation of application and data services that permit business agility and encourage the reuse and ‘remixing’ of components Service Flow Data Existing Applications New Service Logic B2B Interactions Portal Service SOA/REST Service Request Strategy Tactics Execution Business Administration Finance Administration Supply Chain & Distribution Store/Channel Operations Manage Customers Merchandising Transformation View Planning LOB Planning Procurement Financial Planning Finance Treasury Back Office Accounting SCM Transportation Inventory Store Services Perf. Mgt. MI Process Design Alliances Market Mgt. Real Estate IT HR Distribution Logistics Distribution Ops. Supply/ Demand Customer Sat. Space Mgt. Product Directory Vendor Mgt. Item Mgt. Customer Directory Order Mgt. Store Mgt. Inventory Channels CRM Customer Accts. Store/Channel Strategy Labor Promotions IPT Insights Vendors Store Design Legal/Reg 1. 2. 3.
  • 8.
  • 9. Community: how it works outside the firewall
  • 10.
  • 11.
  • 12.
  • 13.  
  • 14.  
  • 15.
  • 19.
  • 20.
  • 21.
  • 22. 2003 2004 2005 2006 2007 2008 2009 2010 Leading indicators TAP Early Adopter Membership (‘000s) 200 175 150 125 100 75 50 25 Unique tags created (cumulative 000’s) 70 60 50 40 30 20 10 Early adopter program and component catalogs Enterprise tagging server Collaborative innovation environment ValuesJam : employees co-create IBM corporate values Dynamic workplace Open security Business Process visualizations on desktop Very low cost storage Web identity and reputation
  • 23. … or with a billion-person workforce?

Editor's Notes

  1. IBM 2010 CIO Outlook Dave Newbold wrote the IBM 2010 CIO Outlook (more background at http://www.ibm.com/developerworks/podcast/dwi/cm-int061907.html ) It’s a pleasure to be able to present it at the IBM iForum 2007 in Zurich.