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The document discusses the 7 tools of a marketing communication mix - advertising, sales promotion, public relations, events/experiences, direct marketing, word-of-mouth marketing, and personal selling. It also outlines 3 key factors to consider when setting a communication mix: the type of market, the buyer-readiness stage, and the product life cycle stage. The goal is to effectively promote a company or its products to targeted customers using the right combination of the 7 communication tools.















