1) The lesson plan is for a 1 hour class on communication for 7th semester nursing students. It will include a lecture and discussion on the definition of communication, the steps in the communication process, barriers to effective communication, different types of communication, the relationship between communication and language, and communication systems used in hospitals.
2) The objectives are for students to gain an understanding of communication and be able to define it, list the steps, identify barriers, classify types of communication, and recognize hospital systems.
3) Teaching methods include lecture, discussion, use of the blackboard and PowerPoint, and a video. Students will be assigned to write about telecommunication systems used in hospitals.
Definition of Communication.
Different ways of Communication.verbal communication and other ways.upward and downward communication.
Function of Communication,it has four main function.
Communication Process.communication is a two way process,
Effective Communication characteristics.
Barriers to Effective Communication
Types of Barriers Communication
Types of Communication
Channels of Communication
Direction of Communication
Verbal Communication
Methods of Communication
Communication is a Series of Experience .
Definition of Communication.
Different ways of Communication.verbal communication and other ways.upward and downward communication.
Function of Communication,it has four main function.
Communication Process.communication is a two way process,
Effective Communication characteristics.
Barriers to Effective Communication
Types of Barriers Communication
Types of Communication
Channels of Communication
Direction of Communication
Verbal Communication
Methods of Communication
Communication is a Series of Experience .
Components of Communication is article base on business and communication with each other, it helps to develop best communicator with audience and with others industries uses.
FUNDAMENTALS OF NURSING: unit IV:communication and nurse patient relationship.
Part 1 includes: Communication levels, elements, process, factors influencing communication, methods of effective communication, rapport buliding, attending skills, empathy and barriers to nursing communication.
hour distributed: 4 hours
Audio Visual Aids are also called instructional material. Audio literally means “hearing” and “visual” means that which is found by seeing. So all such aids, which endeavor to make the knowledge clear to us through our sense are called “Audio Visual Aids” or Instructional Material.
Assessment is part of the everyday activities of nursing professionals. Assessment is the only way by which a teacher can know how successful his teaching was and what areas in teaching need improvement.
Communication can broadly be defined as exchange of ideas, messages and information between two or more persons, through a medium, in a manner that the sender and the receiver understand the message in the common sense, that is, they develop common understanding of the message
The proposal is submitted to a person who is entirely involved with the development of the tool, GISMO which needs to be enhanced. GISMO is based on Java Applet. It is a nice tool to generate report using charts for the instructor of a course to have an idea about the course. He is concerned with how the interaction between GISMO and Moodle can be optimized so that it can play much more significant role in understanding the social, cognitive and behavioural aspects of students.
Moreover, he possesses expertise about current and future trend of students’ performance monitoring software.
Components of Communication is article base on business and communication with each other, it helps to develop best communicator with audience and with others industries uses.
FUNDAMENTALS OF NURSING: unit IV:communication and nurse patient relationship.
Part 1 includes: Communication levels, elements, process, factors influencing communication, methods of effective communication, rapport buliding, attending skills, empathy and barriers to nursing communication.
hour distributed: 4 hours
Audio Visual Aids are also called instructional material. Audio literally means “hearing” and “visual” means that which is found by seeing. So all such aids, which endeavor to make the knowledge clear to us through our sense are called “Audio Visual Aids” or Instructional Material.
Assessment is part of the everyday activities of nursing professionals. Assessment is the only way by which a teacher can know how successful his teaching was and what areas in teaching need improvement.
Communication can broadly be defined as exchange of ideas, messages and information between two or more persons, through a medium, in a manner that the sender and the receiver understand the message in the common sense, that is, they develop common understanding of the message
The proposal is submitted to a person who is entirely involved with the development of the tool, GISMO which needs to be enhanced. GISMO is based on Java Applet. It is a nice tool to generate report using charts for the instructor of a course to have an idea about the course. He is concerned with how the interaction between GISMO and Moodle can be optimized so that it can play much more significant role in understanding the social, cognitive and behavioural aspects of students.
Moreover, he possesses expertise about current and future trend of students’ performance monitoring software.
As there is various mediums for communication which differs in speed and accuracy, Understanding different Modes of Communication is important for having an effective communication.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
ReadySetPresent (Communication PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. The foundation of all skills remains in effective communication in today's professional world. Communication PowerPoint Presentation Content slides include topics such as: Exploring the critical elements of good communication, different methods of communication, 10 slides on keys to effective listening, 6 slides on listening techniques, 10 slides on improving your listening, asking vs. telling, 10 slides on barriers and gateways to communication, 20 slides on effective business communication, why attending is important, responding to content, posturing and observing and feedback, 20+ slides on nonverbal communication, including eye contact, language barriers, how to's and more!
At the end of this presentation the learner will be able to:
Define communication.
Discuss the elements of communication.
Enlist characteristics of effective verbal communication.
Social development club is a leading course content provider of India with a key focus on skilling courseware development. We deliver complete package required to deliver the Skill development program effectively. We develop NCVT and SSC aligned courses of all the domains and for all the schemes.
Contact: sdccourses@gmail.com, http://www.socialdevelopment.club
The purpose of the training is to develop and explore better ways of expressing ourselves.
The training is meant to leave our hesitation and fear of speaking in public.
We all are here to learn something from others and teach something to others
Due to the above reasons the training is going to be a very interactive session with your active participation.
ARTIFICIAL INTELLIGENCE IN HEALTHCARE.pdfAnujkumaranit
Artificial intelligence (AI) refers to the simulation of human intelligence processes by machines, especially computer systems. It encompasses tasks such as learning, reasoning, problem-solving, perception, and language understanding. AI technologies are revolutionizing various fields, from healthcare to finance, by enabling machines to perform tasks that typically require human intelligence.
Pulmonary Thromboembolism - etilogy, types, medical- Surgical and nursing man...VarunMahajani
Disruption of blood supply to lung alveoli due to blockage of one or more pulmonary blood vessels is called as Pulmonary thromboembolism. In this presentation we will discuss its causes, types and its management in depth.
HOT NEW PRODUCT! BIG SALES FAST SHIPPING NOW FROM CHINA!! EU KU DB BK substit...GL Anaacs
Contact us if you are interested:
Email / Skype : kefaya1771@gmail.com
Threema: PXHY5PDH
New BATCH Ku !!! MUCH IN DEMAND FAST SALE EVERY BATCH HAPPY GOOD EFFECT BIG BATCH !
Contact me on Threema or skype to start big business!!
Hot-sale products:
NEW HOT EUTYLONE WHITE CRYSTAL!!
5cl-adba precursor (semi finished )
5cl-adba raw materials
ADBB precursor (semi finished )
ADBB raw materials
APVP powder
5fadb/4f-adb
Jwh018 / Jwh210
Eutylone crystal
Protonitazene (hydrochloride) CAS: 119276-01-6
Flubrotizolam CAS: 57801-95-3
Metonitazene CAS: 14680-51-4
Payment terms: Western Union,MoneyGram,Bitcoin or USDT.
Deliver Time: Usually 7-15days
Shipping method: FedEx, TNT, DHL,UPS etc.Our deliveries are 100% safe, fast, reliable and discreet.
Samples will be sent for your evaluation!If you are interested in, please contact me, let's talk details.
We specializes in exporting high quality Research chemical, medical intermediate, Pharmaceutical chemicals and so on. Products are exported to USA, Canada, France, Korea, Japan,Russia, Southeast Asia and other countries.
Title: Sense of Taste
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the structure and function of taste buds.
Describe the relationship between the taste threshold and taste index of common substances.
Explain the chemical basis and signal transduction of taste perception for each type of primary taste sensation.
Recognize different abnormalities of taste perception and their causes.
Key Topics:
Significance of Taste Sensation:
Differentiation between pleasant and harmful food
Influence on behavior
Selection of food based on metabolic needs
Receptors of Taste:
Taste buds on the tongue
Influence of sense of smell, texture of food, and pain stimulation (e.g., by pepper)
Primary and Secondary Taste Sensations:
Primary taste sensations: Sweet, Sour, Salty, Bitter, Umami
Chemical basis and signal transduction mechanisms for each taste
Taste Threshold and Index:
Taste threshold values for Sweet (sucrose), Salty (NaCl), Sour (HCl), and Bitter (Quinine)
Taste index relationship: Inversely proportional to taste threshold
Taste Blindness:
Inability to taste certain substances, particularly thiourea compounds
Example: Phenylthiocarbamide
Structure and Function of Taste Buds:
Composition: Epithelial cells, Sustentacular/Supporting cells, Taste cells, Basal cells
Features: Taste pores, Taste hairs/microvilli, and Taste nerve fibers
Location of Taste Buds:
Found in papillae of the tongue (Fungiform, Circumvallate, Foliate)
Also present on the palate, tonsillar pillars, epiglottis, and proximal esophagus
Mechanism of Taste Stimulation:
Interaction of taste substances with receptors on microvilli
Signal transduction pathways for Umami, Sweet, Bitter, Sour, and Salty tastes
Taste Sensitivity and Adaptation:
Decrease in sensitivity with age
Rapid adaptation of taste sensation
Role of Saliva in Taste:
Dissolution of tastants to reach receptors
Washing away the stimulus
Taste Preferences and Aversions:
Mechanisms behind taste preference and aversion
Influence of receptors and neural pathways
Impact of Sensory Nerve Damage:
Degeneration of taste buds if the sensory nerve fiber is cut
Abnormalities of Taste Detection:
Conditions: Ageusia, Hypogeusia, Dysgeusia (parageusia)
Causes: Nerve damage, neurological disorders, infections, poor oral hygiene, adverse drug effects, deficiencies, aging, tobacco use, altered neurotransmitter levels
Neurotransmitters and Taste Threshold:
Effects of serotonin (5-HT) and norepinephrine (NE) on taste sensitivity
Supertasters:
25% of the population with heightened sensitivity to taste, especially bitterness
Increased number of fungiform papillae
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
Report Back from SGO 2024: What’s the Latest in Cervical Cancer?bkling
Are you curious about what’s new in cervical cancer research or unsure what the findings mean? Join Dr. Emily Ko, a gynecologic oncologist at Penn Medicine, to learn about the latest updates from the Society of Gynecologic Oncology (SGO) 2024 Annual Meeting on Women’s Cancer. Dr. Ko will discuss what the research presented at the conference means for you and answer your questions about the new developments.
These lecture slides, by Dr Sidra Arshad, offer a quick overview of physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar leads (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
These simplified slides by Dr. Sidra Arshad present an overview of the non-respiratory functions of the respiratory tract.
Learning objectives:
1. Enlist the non-respiratory functions of the respiratory tract
2. Briefly explain how these functions are carried out
3. Discuss the significance of dead space
4. Differentiate between minute ventilation and alveolar ventilation
5. Describe the cough and sneeze reflexes
Study Resources:
1. Chapter 39, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 34, Ganong’s Review of Medical Physiology, 26th edition
3. Chapter 17, Human Physiology by Lauralee Sherwood, 9th edition
4. Non-respiratory functions of the lungs https://academic.oup.com/bjaed/article/13/3/98/278874
The prostate is an exocrine gland of the male mammalian reproductive system
It is a walnut-sized gland that forms part of the male reproductive system and is located in front of the rectum and just below the urinary bladder
Function is to store and secrete a clear, slightly alkaline fluid that constitutes 10-30% of the volume of the seminal fluid that along with the spermatozoa, constitutes semen
A healthy human prostate measures (4cm-vertical, by 3cm-horizontal, 2cm ant-post ).
It surrounds the urethra just below the urinary bladder. It has anterior, median, posterior and two lateral lobes
It’s work is regulated by androgens which are responsible for male sex characteristics
Generalised disease of the prostate due to hormonal derangement which leads to non malignant enlargement of the gland (increase in the number of epithelial cells and stromal tissue)to cause compression of the urethra leading to symptoms (LUTS
Ethanol (CH3CH2OH), or beverage alcohol, is a two-carbon alcohol
that is rapidly distributed in the body and brain. Ethanol alters many
neurochemical systems and has rewarding and addictive properties. It
is the oldest recreational drug and likely contributes to more morbidity,
mortality, and public health costs than all illicit drugs combined. The
5th edition of the Diagnostic and Statistical Manual of Mental Disorders
(DSM-5) integrates alcohol abuse and alcohol dependence into a single
disorder called alcohol use disorder (AUD), with mild, moderate,
and severe subclassifications (American Psychiatric Association, 2013).
In the DSM-5, all types of substance abuse and dependence have been
combined into a single substance use disorder (SUD) on a continuum
from mild to severe. A diagnosis of AUD requires that at least two of
the 11 DSM-5 behaviors be present within a 12-month period (mild
AUD: 2–3 criteria; moderate AUD: 4–5 criteria; severe AUD: 6–11 criteria).
The four main behavioral effects of AUD are impaired control over
drinking, negative social consequences, risky use, and altered physiological
effects (tolerance, withdrawal). This chapter presents an overview
of the prevalence and harmful consequences of AUD in the U.S.,
the systemic nature of the disease, neurocircuitry and stages of AUD,
comorbidities, fetal alcohol spectrum disorders, genetic risk factors, and
pharmacotherapies for AUD.
1. Lesson Plan on Communication Page 1
Lesson plan on Communication
General Information:
Name of the teacher: Binal Joshi
Course Management of nursing services and education
Unit Unit 4
Topic Communication
Group of students Seven semester students
No. of students in group 60
Date
Time (1 hour)
Venue classroom
Previousknowledge of the group
Teaching method Lecture cum discussion
Audio-Visual Aids Black board, PPT,Video
Central Objective : After completion of the class students will be able to gain
knowledge and understanding about Communication
Specific objectives: After completion of the topic students will be able to…
1) To introduce the term Communication
2) To define Communication
3) To enlist the steps of Communication
4) To identify Common Barriers to Effective Communication
5) To classify communication
6) To relate communication with language
7) To identify communication system used in hospital.
2. Lesson Plan on Communication Page 2
Sr.
No.
Specific
Objective
Content Time
(Min.)
Teaching-Learning
activities
Evaluation
1. To introduce
the term
Communicati
on
Introduction:
Communication (from Latin commūnicāre, meaning "to
share" is the act of conveying intended meaning from
one entity or group to another through the use of
mutually understood signs and semiotic rules.
Robert Kreitner defined, “Communication process is a
chain made up of identifiable links. The chain includes
sender, encoding, message, receiver, decoding, and
feedback.”
In the opinion of S. K. Kapur, “The communication
process is the method by which the sender transfers
information and understanding to the receiver.”
According to Bovee, Thill and Schatzman, “The
communication process consists of six phases linking
sender and receiver.”
7 The teacher
introduces the term
with the
transmission of one
sentence from first
student to last
student.
What is
“communicatio
n”
2. To define
Communicati
on
Communication process is the set of some sequential
steps involved in transferring message as well as
feedback. The process requires a sender who transmits
message through a channel to the receiver. Then the
receiver decodes the message and sends back some type
of signal or feedback.
5 Teacher explains
definition by using
the black board
Define
communicatio
n
3. To enlist the
steps of
Communicati
STEPS OR ELEMENTS OF COMMUNICATION PROCESS
The communication process refers to the steps through
which communication takes place between the sender
8 Teacher explains
verbally steps of
communication by
Enlist the steps
of
communicatio
3. Lesson Plan on Communication Page 3
on and the receiver. This process starts with conceptualizing
an idea or message by the sender and ends with the
feedback from the receiver. In details, communication
process consists of the following eight steps:
1. Developing idea by the sender: In the first step,
the communicator develops or conceptualizes an
idea to be sent. It is also known as the planning
stage since in this stage the communicator plans the
subject matter of communication.
2. Encoding: Encoding means converting or
translation the idea into a perceivable form that can
be communicated to others.
3. Developing the message: After encoding the
sender gets a message that can be transmitted to the
receiver. The message can be oral, written, symbolic
or nonverbal. For example, when people talk, speech
is the message; when people write a letter, the
words and sentences are the message; when people
cries, the crying is the message.
4. Selecting the medium: Medium is the channel or
means of transmitting the message to the receiver.
Once the sender has encoded his into a message, the
next step is to select a suitable medium for
transmitting it to the receiver. The medium of
communication can be speaking, writing, signaling,
gesturing etc.
5. Transmission of message: In this step, the sender
showing PPT n process
4. Lesson Plan on Communication Page 4
actually transmits the message through chosen
medium. In the communication cycle, the tasks of
the sender end with the transmission of the
message.
6. Receiving the message by receiver: This stage
simply involves the reception of sender’s message
by the receiver. The message can be received in the
form of hearing, seeing, feeling and so on.
7. Decoding: Decoding is the receiver’s interpretation
of the sender’s message. Here the receiver converts
the message into thoughts and tries to analyze and
understand it. Effective communication can occur
only when both the sender and the receiver assign
the same or similar meanings to the message.
8. Feedback: The final step of communication process
is feedback. Feedback means receiver’s response to
sender’s message. It increases the effectiveness of
communication. It ensures that the receiver has
correctly understood the message. Feedback is the
essence of two-way communication.
4. To identify
Common
Barriers to
Effective
Communicati
on
COMMON BARRIERS TO EFFECTIVE
COMMUNICATION:
1. The use of jargon. Over-complicated, unfamiliar
and/or technical terms.
2. Emotional barriers and taboos. Some people
may find it difficult to express their emotions and
some topics may be completely 'off-limits' or
10 Teacher explains
barriers of the
communication by
showing the video
What are the
barriers of
communicatio
n?
5. Lesson Plan on Communication Page 5
taboo.
3. Lack of attention, interest, distractions, or
irrelevance to the receiver.
4. Differences in perception and viewpoint.
5. Physical disabilities such as hearing problems
or speech difficulties.
6. Physical barriers to non-verbal
communication. Not being able to see the non-
verbal cues, gestures, posture and general body
language can make communication less effective.
7. Language differences and the difficulty in
understanding unfamiliar accents.
8. Expectations and prejudices which may lead to
false assumptions or stereotyping. People often
hear what they expect to hear rather than what is
actually said and jump to incorrect conclusions.
9. Cultural differences. The norms of social
interaction vary greatly in different cultures, as do
the way in which emotions are expressed. For
example, the concept of personal space varies
between cultures and between different social
settings.
5. To classify
communicati
on
TYPES OF COMMUNICATION
1. Verbal
Verbal communication entails the use of words in
delivering the intended message. The two major forms of
verbal communication include written and oral
15 Teacher verbally
explains the types of
communication with
examples and
participation of
students
Classify the
communicatio
n
6. Lesson Plan on Communication Page 6
communication.
A. Written communication includes traditional pen and
paper letters and documents, typed electronic
documents, e-mails, text chats, SMS and anything else
conveyed through written symbols such as language.
This type of communication is indispensable for formal
business communications and issuing legal
instructions.
B. Oral Communication
The other form of verbal communication is the
spoken word, either face-to-face or through
phone, voice chat, video conferencing or any other
medium. Various forms of informal
communications such as the grapevine or informal
rumor mill, and formal communications such as
lectures, conferences are forms of oral
communication. Oral communication finds use in
discussions and causal and informal
conversations.
The effectiveness of oral conversations depends
on the clarity of speech, voice modulation, pitch,
volume, speed, and even non-verbal
communications such as body language and visual
cues.
Verbal communication makes the process of
conveying thoughts easier and faster, and it
remains the most successful form of
communication. Yet, this makes up only seven
7. Lesson Plan on Communication Page 7
percent of all human communication!
2. Nonverbal Communication
Nonverbal communication entails communicating
by sending and receiving wordless messages.
These messages usually reinforce verbal
communication, but they can also convey thoughts
and feelings on their own.
A. Physical nonverbal communication, or body
language, includes facial expressions, eye contact,
body posture, gestures such as a wave, pointed
finger and the like, overall body movements, tone
of voice, touch, and others.
Facial expressions are the most common among
all nonverbal communication. For instance, a smile
or a frown conveys distinct emotions hard to
express through verbal communication. Research
estimates that body language, including facial
expressions, account for 55 percent of all
communication.
B. Paralanguage
The way something is said, rather than what is
actually said, is an important component of
nonverbal communication. This includes voice
quality, intonation, pitch, stress, emotion, tone,
and style of speaking, and communicates approval,
interest or the lack of it. Research estimates that
tone of the voice accounts for 38 percent of all
8. Lesson Plan on Communication Page 8
communications.
Other forms of nonverbal communication usually
communicate one’s personality. These include:
Aesthetic communication or creative
expressions such as dancing, painting, and the like.
Appearance or the style of dressing and
grooming, which communicates one’s personality.
Space language such as paintings and
landscapes communicate social status and taste.
Symbols such as religious, status, or ego-
building symbols.
C. Visual Communication
A third type of communication is visual
communication through visual aids such as signs,
typography, drawing, graphic design, illustration,
color and other electronic resources.
Visual communication with graphs and charts
usually reinforces written communication, and can
in many case replace written communication
altogether. As the adage goes “a picture is worth a
thousand words," such visual communication is
more powerful than verbal and nonverbal
communication on many occasions. Technological
developments have made expressing visual
communications much easier than before.
A good understanding of the different types of
communication and communication styles can help
9. Lesson Plan on Communication Page 9
you know and deal with people better, clear up
misunderstandings and misconceptions, and
contribute to the success of the enterprise.
6. To relate
communicati
on with
language
RELATIONSHIP WITH LANGUAGE AND
COMMUNICAION
A. Paralanguage is presented in the tone and
voice and in the pacing speech.
B. Inconsistent messages are interpreted by
noting facial and voice clues
C. Gestures can indicate process occurring in
social interaction
D. Facial expressions are given special
attention in receiving interpersonal feeling
E. Bodily postures act as a signal of important
features of social relations such as
dominance and attraction
F. The extent of interaction is shown by
actions to gain closeness or distance
3 Teacher verbally
explains the students
Discuss
relationship
with language
and
communicatio
n
7. To identify
communicati
on system
used in
hospital.
COMMUNICATION SYSTEM USED IN HOSPITAL
1) PERIODIC TALKS BETWEEN EMPLOYER AND
EMPLOYEE
2) Sign posts for the patient and general public
3) Staff conferences to get suggestions and for
decision making
4) Social gathering so improve IPR
5) Employee consultation in problem solving
6) Sending orders and protocols
7 Teacher explains the
student by the use of
PPT
What are the
communicatio
n system used
in the hospital.
10. Lesson Plan on Communication Page 10
7) Handbook to provide general information
8) Manuals
9) Bulletin boards
10)Suggestion systems complaint books
11)Hospital magazine
12)Annual reports
13)Light signaling systems
14)Alarm systems in accident prone areas
15)Telecommunication system
16)Enquire officer and public relation officer
17)Patient information booklet
18)Inserts in payrolls and attendance register
1) Assignment to the students : WRITE DOWN THE ASSIGNMENT ON: “Telecommunication system”
Date of Submission :
Bibliography :
1. BT Basavanthappa,”Nursing Administration”, first edition,jaypee brothers,Kundli,2008.
2. Deepak k.,”A Comprehensive Textbook On Nursing Management”, first edition, Vinay
Printers,Banglore:2013.
3. Mary Lucita,”Nursing Practice and PublicHealth Administration”,Second edition,ELSEVIER,New
Delhi:2007
4. Neelam Kumari,”A textbook Of Management of Nursing Services and Education “,First edition, P V
Books:2011.(as per INC Syllabus)
11. Lesson Plan on Communication Page 11
5. Neelam Kumari,”A textbook Of Management of Nursing Services and Education “,First edition, P V
Books:2011.
6. Patricia Kelly, “Leadership and Management in Nursing” First edition, DELMAR CENGAGE
learning,Australia:2008.
7. Swinder Kaur,”A Professional Adjustment ward Management and Trends in Nursing “,Second edition, Lotus
publishers, Jalandhar::2011.
8. Shabnam Masih, ”Nursing Managemnet-In Service And Education” first edition, Lotus
publishers,Jalandhar::2011.