Most collaboration deployments rely on luck, or a hope that buying the best will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out.
The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis. As a result, most collaboration deployments are doomed to failure.
Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor
I represented Razorfish Austin at the UX Week conference in San Francisco last year. It was inspiring and I saw one of my design heroes speak. These are my take-aways.
The role of the social and/or community strategist is unique from that of a community manager although the two roles are often done by the same person in smaller organizations. These slides are a small portion of the Community Strategist training course offered by The Community Roundtable, WOMMA & ComBlue. If you are interested in that class, you can find more info here: http://community-roundtable.com/what-we-do/training/
A few of us at Fallon attended SXSW Conference and we want to share what we saw, what is breaking, what is trending, and what is likely to impact your brands and communications within the next year. Austin comes to Minneapolis. SXSW meets SX35W.
Expect to view a series of short, lively, engaging, approachable presentations (no presentation longer than 5 minutes and 5 slides, with a mimimum of "geek-speak") that will showcase the conference highlights and outline the important things that you need to know now.
Balancing science with person-focused researchIndi Young
Tips you can use in your organization to help bring person-focused (instead of idea- or solution- or data-focused) research into your process. Balance the numbers with the reasons why, the descriptions, and the patterns of human behavior.
Understanding people comes in a lot of flavors. An uncommon flavor is understanding people deeper than explanations and opinions. It's getting inside people’s minds to see how they achieve their larger human intentions and purposes without reference to your organization. The goal is to allow for later inspiration that represents the complicated inner world of people's approaches, rather than being constrained by existing systems and conventions.
After re-framing the problem as if your organization does not exist, you come back to reality with deeper understanding that influences your solutions.
Indi will define this deeper understanding, outline how collect the data, and show how to curate the knowledge in a depiction of the reasoning-patterns (mental model diagrams) and the thinking-styles (behavioral audience segments).
Communities can be powerful tools for product teams in driving innovation. This presentation covered the drivers of community approaches as well as specific examples of how communities worked in product development. Presented to the BPMA
I represented Razorfish Austin at the UX Week conference in San Francisco last year. It was inspiring and I saw one of my design heroes speak. These are my take-aways.
The role of the social and/or community strategist is unique from that of a community manager although the two roles are often done by the same person in smaller organizations. These slides are a small portion of the Community Strategist training course offered by The Community Roundtable, WOMMA & ComBlue. If you are interested in that class, you can find more info here: http://community-roundtable.com/what-we-do/training/
A few of us at Fallon attended SXSW Conference and we want to share what we saw, what is breaking, what is trending, and what is likely to impact your brands and communications within the next year. Austin comes to Minneapolis. SXSW meets SX35W.
Expect to view a series of short, lively, engaging, approachable presentations (no presentation longer than 5 minutes and 5 slides, with a mimimum of "geek-speak") that will showcase the conference highlights and outline the important things that you need to know now.
Balancing science with person-focused researchIndi Young
Tips you can use in your organization to help bring person-focused (instead of idea- or solution- or data-focused) research into your process. Balance the numbers with the reasons why, the descriptions, and the patterns of human behavior.
Understanding people comes in a lot of flavors. An uncommon flavor is understanding people deeper than explanations and opinions. It's getting inside people’s minds to see how they achieve their larger human intentions and purposes without reference to your organization. The goal is to allow for later inspiration that represents the complicated inner world of people's approaches, rather than being constrained by existing systems and conventions.
After re-framing the problem as if your organization does not exist, you come back to reality with deeper understanding that influences your solutions.
Indi will define this deeper understanding, outline how collect the data, and show how to curate the knowledge in a depiction of the reasoning-patterns (mental model diagrams) and the thinking-styles (behavioral audience segments).
Communities can be powerful tools for product teams in driving innovation. This presentation covered the drivers of community approaches as well as specific examples of how communities worked in product development. Presented to the BPMA
Interesante Documento sobre la evolución de la gestión del conocimiento... Coolhunting análisis de tendencias, en industrias, aprovechamiento de los avances tecnológicos y culturales, nuevos medios, nuevos consumos
We presented this deck at the ESOMAR Congress 2011 conference in Amsterdam where it was nominated for "Best Methodological Paper".
The meat of this deck is a collection of case studies showing the efficacy of gamification in various BUSINESS contexts. It took us ages to contact and collate these various examples, so hopefully having them all in one place will save you time.
A big thank you very much to the various folks who helped us put this piece of research together!
If you have any questions, comments, requests, or are interested in the original paper that this deck is based on, please feel free to drop us a line :)
This is a talk given to my class on User Experience by Jen Ruffner, a Product Manager on the art of optimization.
It is critical for modern designers, product managers and start-up folks ot understand how to think about designing and executing tests.
The potential of seamless contact with anyone anywhere at any time seems to promise improvements in productivity, most ROI calculations overlook the hidden costs to this ubiquitous access. A growing body of research is showing the already overly interrupt-driven, multi-tasking work environment can be detrimental to productivity and even the quality. Further, on-line access and collaboration is still less effective than in-person meetings. Finally, these technologies align better with some individuals’ personalities. This session will explain how to look into the psychology of the individual and the organization to anticipate where these misalignments lie and provide strategies for mitigating them.
Lionel Menchaca, Dell's Chief Blogger, talks about how to do corporate blogging the right way. Find out how a sound blogging strategy can enable a company to effectively engage its audience, serve as a robust platform for rich media content, and provide ongoing value.
4 Strategies for Developing a Unified Digital ExperienceHanson Inc
How should brands, in 2012, present a unified digital experience to their customer? Here's a SlideShare, by Hanson Inc's Mike Osswald, of four top-line strategies to address right now before getting down to the smaller stuff.
www.hansoninc.com
Tools for increasing Credibility.
Specifically: 1) How to pre-position your credibility so prospects sell themselves, 2) How to ensure your overall brand (website, print materials, advertising and social media) create maximum credibility, 3) How to enlist "other messengers" to become advocates for you, 4) How to borrow credibility and leverage associations and relationships, 5) How to ensure maximum personal credibility (how you look, speak, and write)
Created by Michael Lovas and Pam Holloway authors of Axis of Influence - How Credibility and Likeability Intersect to Drive Success, and The Credibility Advantage - Strategies and Tools for Increasing Business Results.
Collaboration Insights Webinar: The 9 Types of CollaboratorsCentral Desktop
When your organization adopts a collaboration platform, you quickly learn that some of your co-workers are uh ... well ... special. They just don't work the same way you do, and now these differences are both apparent and transparent.
Who ARE these people?
Meet the 9 Types of Collaborators, from the Stealth Ninja who lurks in the background to the Socialite who posts a new status update 15 times per day.
Isaac Garcia, collaboration expert and CEO of Central Desktop, moderates a lively, interactive discussion. Joining him are:
* Jenn DePauw, Senior Director of Operations at The1stMovement digital communications agency
* Alan Bush, Client Services Representative at Central Desktop
They provide:
* Brief overview of all 9 types of collaborators
* Interactive quiz to help you identify your own collaboration type
* Words of wisdom from leaders of collaboration deployments.
(Collaboration) Stop Pushing, Get Your Team to Pull!Dan Keldsen
Most collaboration deployments rely on luck, or a hope that "buying the best" will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out.
The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis.
As a result, most collaboration deployments are doomed to failure.
Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor with:
* Pre-engagement, rollout and post-rollout strategies that get more people using your platform right out of the gate and on into the future.
* War stories of collaboration deployments gone bad.
* Top reasons why people DO use (and even love) their collaboration platform.
* And a combination of techniques from the realms of influence, gaming, design and Agile that increase user adoption.
Interesante Documento sobre la evolución de la gestión del conocimiento... Coolhunting análisis de tendencias, en industrias, aprovechamiento de los avances tecnológicos y culturales, nuevos medios, nuevos consumos
We presented this deck at the ESOMAR Congress 2011 conference in Amsterdam where it was nominated for "Best Methodological Paper".
The meat of this deck is a collection of case studies showing the efficacy of gamification in various BUSINESS contexts. It took us ages to contact and collate these various examples, so hopefully having them all in one place will save you time.
A big thank you very much to the various folks who helped us put this piece of research together!
If you have any questions, comments, requests, or are interested in the original paper that this deck is based on, please feel free to drop us a line :)
This is a talk given to my class on User Experience by Jen Ruffner, a Product Manager on the art of optimization.
It is critical for modern designers, product managers and start-up folks ot understand how to think about designing and executing tests.
The potential of seamless contact with anyone anywhere at any time seems to promise improvements in productivity, most ROI calculations overlook the hidden costs to this ubiquitous access. A growing body of research is showing the already overly interrupt-driven, multi-tasking work environment can be detrimental to productivity and even the quality. Further, on-line access and collaboration is still less effective than in-person meetings. Finally, these technologies align better with some individuals’ personalities. This session will explain how to look into the psychology of the individual and the organization to anticipate where these misalignments lie and provide strategies for mitigating them.
Lionel Menchaca, Dell's Chief Blogger, talks about how to do corporate blogging the right way. Find out how a sound blogging strategy can enable a company to effectively engage its audience, serve as a robust platform for rich media content, and provide ongoing value.
4 Strategies for Developing a Unified Digital ExperienceHanson Inc
How should brands, in 2012, present a unified digital experience to their customer? Here's a SlideShare, by Hanson Inc's Mike Osswald, of four top-line strategies to address right now before getting down to the smaller stuff.
www.hansoninc.com
Tools for increasing Credibility.
Specifically: 1) How to pre-position your credibility so prospects sell themselves, 2) How to ensure your overall brand (website, print materials, advertising and social media) create maximum credibility, 3) How to enlist "other messengers" to become advocates for you, 4) How to borrow credibility and leverage associations and relationships, 5) How to ensure maximum personal credibility (how you look, speak, and write)
Created by Michael Lovas and Pam Holloway authors of Axis of Influence - How Credibility and Likeability Intersect to Drive Success, and The Credibility Advantage - Strategies and Tools for Increasing Business Results.
Collaboration Insights Webinar: The 9 Types of CollaboratorsCentral Desktop
When your organization adopts a collaboration platform, you quickly learn that some of your co-workers are uh ... well ... special. They just don't work the same way you do, and now these differences are both apparent and transparent.
Who ARE these people?
Meet the 9 Types of Collaborators, from the Stealth Ninja who lurks in the background to the Socialite who posts a new status update 15 times per day.
Isaac Garcia, collaboration expert and CEO of Central Desktop, moderates a lively, interactive discussion. Joining him are:
* Jenn DePauw, Senior Director of Operations at The1stMovement digital communications agency
* Alan Bush, Client Services Representative at Central Desktop
They provide:
* Brief overview of all 9 types of collaborators
* Interactive quiz to help you identify your own collaboration type
* Words of wisdom from leaders of collaboration deployments.
(Collaboration) Stop Pushing, Get Your Team to Pull!Dan Keldsen
Most collaboration deployments rely on luck, or a hope that "buying the best" will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out.
The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis.
As a result, most collaboration deployments are doomed to failure.
Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor with:
* Pre-engagement, rollout and post-rollout strategies that get more people using your platform right out of the gate and on into the future.
* War stories of collaboration deployments gone bad.
* Top reasons why people DO use (and even love) their collaboration platform.
* And a combination of techniques from the realms of influence, gaming, design and Agile that increase user adoption.
Presentation with fellow MVP Jussi Mori (@jussimori) from Peaches Industries at the European SharePoint Conference (#ESPC16) in Vienna, Austria on the topic of gamification.
Most everyone has dipped their toe into the social media waters over the past few years, taking a peek at Facebook and Twitter to see what the buzz is all about. But we have learned that using social media tools isn't very difficult, however using them effectively,
particularly for social change, is challenging. Beth Kanter will lead
an interactive keynote the key principles for effective social media use that turns traditional organizations into cost-effective,far-reaching and effective Networked Nonprofits.
Soccnx III - Measure, reward , enhance: leverage user adoption with gamificationLetsConnect
Speakers: Sasja Beerendonk
When implementing social software such as IBM Connections within your organisation you will find that user adoption is key to success. When confronted with social software that requires a different work manner and attitude employees often find themselves clueless how to get started. Using gamification you can guide your employees step-by-step into the right direction, and take them to a higher level of understanding and using the tool. Kudos Badges and Bunchball Level Up use gamification techniques to leverage adoption of IBM Connections. This presentation will outline how gamification can enhance employees' understanding of Connections and what it takes to collaborate in a social and open manner. Through points, badges, levels and leaderboards a user is guided in the right direction and becomes more engaged. What is gamification? What motivates us? How can gamification be used to leverage adoption of Connections so it can contribute to the organisation's business goals? How does Kudos or Bunchball work? From Maslow’s Need to Pink’s Drive you will understand the basic concepts of motivation that gamification uses. You will see a live demo on gamification for Connections.
The course was about how to implement user centered design in organizations. It was part of the Master degree program in Business with orientation in User Centered Design. Laurea University of Applied Sciences.
The elements of product success for designers and developersNick Myers
All software, whether it's for consumers or workers, needs to meet the ever growing demands people have in today’s world. Greater user expectations and influence are forcing companies to create and deliver better products, but not every organization has a rich heritage in software creation like tech giants Apple and Google. Most companies need to be more customer-focused, become design specialists, and transform their cultures as they shift to become both software makers and innovators.
Myers, head of design services at Cooper, will share the elements of product success that companies need to possess and be market leaders: user insight, design, and organization. Myers will share principles and techniques that successful innovative companies use to truly understand their customers. He’ll also discuss the methods effective designers use to support their customers and create breakthrough ideas and delightful experiences. And he’ll finish by sharing the magic formula organizations need to deliver ground-breaking experiences to market.
This talk was given at UX Day.
Similar to Central Desktop's Collaboration Insights Webinar: "Stop Pushing, Get Your Team to Pull" (20)
Survey: The state of agency-client collaboration 2012Central Desktop
We surveyed more than 500 marketers and agency folks about their biggest challenges in working together. This in-depth report of our findings reveals that 40 percent of creative agencies lose business because they lack collaboration tools.
Product Innovations with Central Desktop - July 2012Central Desktop
Make sure you're taking advantage of the latest product enhancements. If you're a heavy database user, you'll definitely want to see what's new.
Jared Allen of our Customer Experience team demonstrates:
- Database improvements: learn how to notify users via email when database records change, prevent everyone from creating duplicate records and leverage runtime filters to quickly switch between different sets of records.
- User interface changes: we've simplified how you work with Central Desktop SocialBridge® via drag-and-drop file uploads, fewer buttons in Files & Discussions, improved calendar scheduling and more.
- Project overviews: a new summary view lets you add tasks, check recent activity, and identify both upcoming and overdue items. If you don't have any tasks or milestones in a new workspace, a new training message walks you through how to get started.
- Document sharing: you can now send guest links that expire on a particular date to people who are not part of your workspaces.
Get Connected with Central Desktop - July 2012Central Desktop
In this monthly customer webinar, we chat about collaboration, answer your questions and highlight some things you may not know about using Central Desktop SocialBridge®.
This month’s topic: task management – part 2
Last month, we focused on project-management best practices. This month, we’re rolling up our sleeves and showing you how to do it with SocialBridge®. This webinar is geared to users who are new to our project-management capabilities and covers the basics:
- How to create milestones, task lists and tasks
- How to specify that one task happens before another
- How to use our built-in reports.
You want more people to talk about you — but how do you create a word of mouth marketing campaign? In this popular webinar, you’ll learn how to energize your fans and generate positive word of mouth about your brand.
We’re going to get specific here: Where to start, what to do, and how to make it successful. Guess what? It’s common-sense stuff that you can use the next day without a big budget.
Isaac Garcia, collaboration expert and CEO of Central Desktop, will moderate a lively, interactive discussion with Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking.
Get Connected with Central Desktop - April 2012Central Desktop
Wondering where to go next with Central Desktop? Want to learn how others are innovating with Central Desktop? Great – because we have answers! Come to our next monthly webinar to interact with users like you.
In each session, we chat about collaboration, answer your questions and highlight some things you may not know about using Central Desktop. Most importantly, we give you the opportunity to discuss innovative usage with other customers.
Alan Bush, Central Desktop client services representative, and Susan Fujiki, implementation consultant, Central Desktop, discuss a timely topic and then take your questions.
During this webinar, Alan and Susan will cover some helpful hints for reorganizing your Central Desktop workspaces. This will also include topics such as archiving files, folders and workspaces; backing up old workspaces; using member groups; using Central Desktop product usage reports to determine what to keep and what to remove; and much more.
Webinar - Can your company survive without connectedness? w/ Oscar BergCentral Desktop
In a global and rapidly changing business landscape, collaboration is emerging as a competitive differentiator. The technology exists for companies of all sizes to break down geographic, departmental and hierarchical silos. So why is the social enterprise not the reality for most organizations?
Oscar Berg, collaboration expert and author of The Content Economy, explores:
* What keeps your company from embracing social business practices
* How to tell if your company is late to the collaboration party
* How to drive organizational connectedness – from the bottom up or the top down.
Can you be successful without a plan for rolling out your collaboration initiative to users? Maybe. But it's going to cost you more and take you longer, and there's no guarantee your users will fully embrace it in the long run. Join collaboration expert Michael Sampson as he explains how applying the necessary time and resources upfront pays dividends.
Media Publisher Finds File and Content Management Tool Central Desktop
Growing media publisher Olympia Media Group chooses Central Desktop as it's primary content management and sharing tool, and successfully connects over 100 employees and 300 writers across the country.
Webinar Deck - Successful Strategies for Internal CollaborationCentral Desktop
Most people think only large, enterprise companies need to collaborate internally but SMBs can have some of the same collaboration issues, just on a smaller scale. This webinar will cover best practices for supporting remote teams and how to pick the right tools to support profitable collaboration.
User Adoption Strategies for Collaboration Software Central Desktop
Learn how to make stronger, more effective decisions about your User Adoption strategy in this webinar presented by Michael Sampson, renowned Collaboration Strategist.
Learn how to develop a six step strategic framework for thinking about, installing and driving business-oriented adoption of Central Desktop within organizations.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Central Desktop's Collaboration Insights Webinar: "Stop Pushing, Get Your Team to Pull"
1. Stop Presented by:
Pushing, Dan Keldsen, President of
Get Your
Team to Pull! www.InformationArchitected.com
Hashtag for Webinar: #e2pull
@dankeldsen
@centraldesktop
3. About Dan Keldsen
Expertise:
• Innovation management
• Social business
• Enterprise 2.0/Web 2.0
Background
• Information Architected: president
and Principal Consultant
• AIIM International: former director and co-founder,
Market Intelligence unit
• Delphi Group: former senior analyst, consultant and CTO
5. Webinar brought to you
by Central Desktop
A complete,
cloud-based
social collaboration
platform
for business
6. Who We Are
Founded in 2005
HQ in Los Angeles, CA
500,000+ users globally
56% of the Fortune 1000 use
our product
Award-winning cloud-based
collaboration platform
7. How We Help
Simplify the Way You Work
Centralize your work securely in the cloud.
Work Faster
Eliminate unnecessary work so you can focus on what matters.
Get People Involved
Gain insight into your people, work styles and projects.
You Can Count on Us
We work with you to help solve your unique business challenges.
9. How to ask Questions
• During webinar, use
Questions box.
• Formal Q&A will follow
presentation.
10.
11. What We’ll Cover
Strategies for:
Pre-engagement
Rollout
Re-engagement
War stories:
Collaboration deployments gone bad
Success stories:
Top reasons why people DO use (and even love) their
collaboration platform
Based on Techniques from:
Marketing, Sales, Influence, Gaming, Design and Agile
that increase user adoption and engagement
13. 3 Collaboration Crutches
1. We’ve been taught not
to collaborate
2. Management is anti-
collaboration
3. Technology only
magnifies collaboration
skills & attitude
Bonus Content: Listen to interview with Carlos
Dominguez of Cisco on Virtual Collaboration Problems:
http://bit.ly/xQYbH
14. No More Spray & Pray
It’s Time to Focus
Image Source: Halo – Microsoft Studios and Bungie Software
22. Bonus Content: See video of 2009 E2.0 Keynote
presentation at http://bit.ly/r7sfMD
23. Has an inability to effectively
collaborate negatively impacted your
organization? (n=114)
Source: Information Architected, Inc.
24. Insights from IBM’s Global CIO Study
High-Growth CIOs
• Actively use collaboration and partnering technology
within IT organization 60 percent more often
• Spend 94 percent more time integrating business
and technology to innovate
• Devote 87 percent more of their time
to enabling business and
corporate vision
Low-Growth CIOs
Mired in tactical execution
and IT issues
26. What You Wanted to Know
We asked: You answered:
•What is the process/strategy?
Do you have any •How do you avoid confusing
people and have simpler tools?
specific concerns •How do you build buy-in?
about pre- •How do you get employees to not
be afraid of the system? (It was
engagement to created to be helpful, not hurtful)
•How to get users to contribute?
post-engagement •How do you guarantee buy-in
before launch?
process? •How to market collaboration as a
benefit for all parties?
•How to engage different
audiences for collaboration?
27. After Launch
Photo: NASA
is Where You Succeed or Fail
28. Not When You Wave Goodbye
Photo: NASA
And Go Home
29. Pre-Engagement Questions
to Ask for Collaboration
• What’s the context?
• What goes in here?
• Who has access?
• Where’s my old stuff?
• Is this an empty library and we have to figure it out?
• Is there content or conversations that should NOT go
in here? If so, where do they go?
• Why should I use this system vs. something else?
• Does anyone own this?
• Who do I ask for questions?
• Is there training?
30. Myth
People Hate Change
Photo Credit: http://www.flickr.com/photos/mararie/1341257723/2
31. Croc Brain is Picky
( It will ignore you if possible )
Source: Pitch Anything by Oren Klaff
32. 3 Key Stages in the Lifecycle
Enthusiast
Mastery
Regular
Habit-Building
Source: Amy Jo Kim
Newbie
Onboarding
33. Deconstructing
Engagement Loops
Visible Progress Positive Emotion
Stats / Challenges / Awards / Messages Fun / Delight / Trust / Pride / Curious
Source: Amy Jo Kim
Player (re)Engagement (social) Call to Action
Task / Mission / Game / Quiz / Gift Customize / Share / Help / Compete
Newbie
Onboarding
34. Common Collaboration Cases
Three primary use cases tend to be:
1. Find a specific piece of information
(library)
2. Complete a specific task
3. Find an expert or appropriate person
4. Collaborating to create, locate, update or
complete the above
35. Show Progress & What’s Next
Source: LinkedIn – Profile Completeness
Feedback is key to
engagement, and
engagement is what
makes collaboration
systems successful.
No engagement =
no use =
complete waste
Source: http://dribbble.com/shots/142779-Progress-bar-lives
36. Strategy + 3 Cs = Ripe Target
Structure, meaning
Needs, behaviors Document/data types,content
Information needs, audience types, objects, meta-information, existing
expertise, experience, tasks, structure, future structure, volume
information-seeking
behaviors
Content
Community
IA
Culture, technology
Business models & goals, Context
corporate culture, technology,
funding, politics, resources,
constraints
38. Social Gaming Engagement Styles (2011)
Acting
Express Compete
Content Players
Explore Collaborate
Source: Amy Jo Kim
Interacting
39. Social Engagement Verbs
Acting
Build Create Win Challenge
Design Purchase
Express Compete
Decorate Showoff
Customize Choose Compare Taunt
Content Players
View Collect Comment Like
Greet
Source: Amy Jo Kim
Rate
Vote Explore Collaborate
Share
Curate Review Help
Give
Interacting
40. Different VIEWs on Decision-
Making and Problem-Solving
Orientation to Change
Explorer Developer
Manner of Processing
External Internal
Ways of Deciding
Person Task
Bonus Offer: For webinar attendees, take advantage
of free VIEW for Two offer: bit.ly/opgLWI
41. Complications of Real Work
Info is Everywhere, Time Available and
In Many Forms Urgency Varies
42. Feedback Feeds Forward
So Get Out of Your Cube and
Get to Know Your 3 Cs and
Turn on the Engagement Loop!
Photo credit: http://www.flickr.com/photos/sundazed/1450388845/
43. Recap: 3 Major Frames
Strategy of 3 Cs Engagement
Pre- of Lifecycle of
Engagement, Content, Newbie,
Roll-out, Re- Context, Regular,
Engagement Community Expert
44. Questions? Comments?
Dan Keldsen, President Isaac Garcia, CEO
InformationArchitected.com CentralDesktop.com
dk@InformationArchitected.com ceo@centraldesktop.com
Twitter: @dankeldsen Twitter: @isaacgarcia
617.933.9655 866.900.7646