This new eBook by Camille Preston of AIM
Leadership reveals 4 steps to mastering effective virtual leadership and communication and provides the tools for managing the shift to the virtual workplace.
Instantly Connecting Developers Across The MilesCitrix Online
This new white paper examines the key challenges remote developers and teams face while exploring the advantages of leveraging an online collaboration solution to instantly connect, eliminate travel and expedite projects.
The Power of Virtual Collaboration in Project ManagementCitrix Online
This new eBook explores how companies can implement virtual collaboration tools throughout the project lifecycle to effectively manage projects from start to finish.
Communication is omnipresent in every business. While a lot is said and done about Communication Skills improvement, the area of improving Communication Process or the Communication Systems within an organization remains vastly ignored. There are sustainable benefits that can be achieved by improving the business communication system. Some organizations have already realized impressive benefits such as 100%+ improvement in operational efficiency and 50%+ improvement in sales. We cover the latest happenings, how a company can achieve these benefits and the common mistakes that need to be avoided.
Instantly Connecting Developers Across The MilesCitrix Online
This new white paper examines the key challenges remote developers and teams face while exploring the advantages of leveraging an online collaboration solution to instantly connect, eliminate travel and expedite projects.
The Power of Virtual Collaboration in Project ManagementCitrix Online
This new eBook explores how companies can implement virtual collaboration tools throughout the project lifecycle to effectively manage projects from start to finish.
Communication is omnipresent in every business. While a lot is said and done about Communication Skills improvement, the area of improving Communication Process or the Communication Systems within an organization remains vastly ignored. There are sustainable benefits that can be achieved by improving the business communication system. Some organizations have already realized impressive benefits such as 100%+ improvement in operational efficiency and 50%+ improvement in sales. We cover the latest happenings, how a company can achieve these benefits and the common mistakes that need to be avoided.
Enterprise Knowledge Workers: Understanding Risks and OpportunitiesFindWhitePapers
Examine the nature of collaboration-intensive knowledge work, challenges posed by IT, and related costs. Enterprise workers need easier access to information across disciplines and functions, better contextual information, collaboration tools, and automated provisions to protect data integrity and security.
COVID-19: The future of organisations and the future of technical communicationEllis Pratt
The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? What’s your plan for the future?
In this presentation, we looked at:
How organisations might change during and after the COVID-19 lockdown
What that means for technical communication, and how you can come back stronger than ever
What technical communicators can do to help, and how you can deal with this crisis
How other technical communicators responded when we asked them for their views
Rethinking Employee Well-Being in the New World of Digital Work: New Models D...Dana Gardner
Transcript of a discussion on the current state of employee well-being and how new pressures and complexity from distance working may need new forms of employer-managed support.
In the “office-optional” business model, all work takes place at home, the neighborhood espresso shop, or anyplace that saves commute time, gas, and office space. Regardless of business model, top organizations know it's critical to achieve meaningful communication, a feeling of camaraderie, and company cohesiveness. This article will explore the unique communication characteristics and needs of the “office-optional” trend as well as review several high-tech and low-tech ways to stay in touch.
Working with IT_Does it need to be that difficultt?Steve Mitchinson
All too often a break down in communication between business units and IT causes angst - here ar e few thoughts on how you might avoid the blame game...
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
The digital workplace is not a dream destination but a reality. Connecting up your people and technology - on a single, intuitive collaboration platform brings benefits which can be felt right across the entire organisation. But reaching that nirvana isn’t an on-off switch; it’s a journey.
And the next step on our hero’s journey towards that digital workplace is to get walking.
In Part 1, you saw our hero making plans. They stopped thinking of “digital” as an end in itself but as part of the overall vision. The vision of the digital workplace as a dynamic organisation where people, process and technology work together to help organisations join up to face clients, to react to market conditions quickly and to stay a step ahead of the competition. Organisations that have a clear vision (one that starts at the top!) will have a greater chance of success. Our hero had a call to action - a compelling event - to kick start their journey and draw out the map of today and the destination of tomorrow. Then, armed with goals and plans our hero set out to find their allies.
The second in a three-part series
In this episode - Part 2 - our hero starts travelling forward, with a spring in his step and a song in his heart. (Or at least a mandate and budget.)
Travelling at our hero’s side, are guides. Guides can help you navigate the pitfalls - they've been there before. Finally, we conclude with the all important launch - with our hero at mission control making sure that all is successful. All ready for Part 3, where you’ll see how real business value comes not just from technology, but its adoption and the integration into business processes.
Taking your organisation on a successful journey to a digital workplace requires change - are you ready!
Let’s join our hero as he looks around for helpful guides on his digital road.
What if we asked employers to “rethink” the concept of employee engagement?
What if instead of asking them to think top down or bottom up, we asked them to
look left and right?
Digital Workplace Trends 2014 - Paris presentationJane McConnell
(Paris version) Observations from Digital Workplace Trends 2014 study. Top 50 organizations in "people capabilities" compared to the others. Culture differences in the Top 50.
Presented in Paris in November 2013. Get in touch if you'd like a download link.
This slideshow also has audio. I talk for 30 minutes about top-shelf professional writing and professional email usage. Using these tips will give you competitive advantages in the workplace and enhance your ability to communicate effectively.
Contact me if you want a copy of the file with audio - I'm happy to share with proper copyright protection.
In a world of exponential information growth, we crave content that is efficient, engaging and easy to synthesize. This guide will show you why visual communication works—and how to make it work for you. In this guide you will find:
- Why our brains love visuals
- How to find the story in your data
- How to design your content
The Three Speeds are a simple and effective model to think about collaboration strategy, adoption and tool selection for companies.
From a talk I gave at MEX 2013 (London).
Here one of the examples I gave, about Atos switching away from email:
http://www.ft.com/cms/s/0/11384220-8761-11e2-bde6-00144feabdc0.html#axzz2fv5QOuzH
Enterprise Knowledge Workers: Understanding Risks and OpportunitiesFindWhitePapers
Examine the nature of collaboration-intensive knowledge work, challenges posed by IT, and related costs. Enterprise workers need easier access to information across disciplines and functions, better contextual information, collaboration tools, and automated provisions to protect data integrity and security.
COVID-19: The future of organisations and the future of technical communicationEllis Pratt
The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? What’s your plan for the future?
In this presentation, we looked at:
How organisations might change during and after the COVID-19 lockdown
What that means for technical communication, and how you can come back stronger than ever
What technical communicators can do to help, and how you can deal with this crisis
How other technical communicators responded when we asked them for their views
Rethinking Employee Well-Being in the New World of Digital Work: New Models D...Dana Gardner
Transcript of a discussion on the current state of employee well-being and how new pressures and complexity from distance working may need new forms of employer-managed support.
In the “office-optional” business model, all work takes place at home, the neighborhood espresso shop, or anyplace that saves commute time, gas, and office space. Regardless of business model, top organizations know it's critical to achieve meaningful communication, a feeling of camaraderie, and company cohesiveness. This article will explore the unique communication characteristics and needs of the “office-optional” trend as well as review several high-tech and low-tech ways to stay in touch.
Working with IT_Does it need to be that difficultt?Steve Mitchinson
All too often a break down in communication between business units and IT causes angst - here ar e few thoughts on how you might avoid the blame game...
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
The digital workplace is not a dream destination but a reality. Connecting up your people and technology - on a single, intuitive collaboration platform brings benefits which can be felt right across the entire organisation. But reaching that nirvana isn’t an on-off switch; it’s a journey.
And the next step on our hero’s journey towards that digital workplace is to get walking.
In Part 1, you saw our hero making plans. They stopped thinking of “digital” as an end in itself but as part of the overall vision. The vision of the digital workplace as a dynamic organisation where people, process and technology work together to help organisations join up to face clients, to react to market conditions quickly and to stay a step ahead of the competition. Organisations that have a clear vision (one that starts at the top!) will have a greater chance of success. Our hero had a call to action - a compelling event - to kick start their journey and draw out the map of today and the destination of tomorrow. Then, armed with goals and plans our hero set out to find their allies.
The second in a three-part series
In this episode - Part 2 - our hero starts travelling forward, with a spring in his step and a song in his heart. (Or at least a mandate and budget.)
Travelling at our hero’s side, are guides. Guides can help you navigate the pitfalls - they've been there before. Finally, we conclude with the all important launch - with our hero at mission control making sure that all is successful. All ready for Part 3, where you’ll see how real business value comes not just from technology, but its adoption and the integration into business processes.
Taking your organisation on a successful journey to a digital workplace requires change - are you ready!
Let’s join our hero as he looks around for helpful guides on his digital road.
What if we asked employers to “rethink” the concept of employee engagement?
What if instead of asking them to think top down or bottom up, we asked them to
look left and right?
Digital Workplace Trends 2014 - Paris presentationJane McConnell
(Paris version) Observations from Digital Workplace Trends 2014 study. Top 50 organizations in "people capabilities" compared to the others. Culture differences in the Top 50.
Presented in Paris in November 2013. Get in touch if you'd like a download link.
This slideshow also has audio. I talk for 30 minutes about top-shelf professional writing and professional email usage. Using these tips will give you competitive advantages in the workplace and enhance your ability to communicate effectively.
Contact me if you want a copy of the file with audio - I'm happy to share with proper copyright protection.
In a world of exponential information growth, we crave content that is efficient, engaging and easy to synthesize. This guide will show you why visual communication works—and how to make it work for you. In this guide you will find:
- Why our brains love visuals
- How to find the story in your data
- How to design your content
The Three Speeds are a simple and effective model to think about collaboration strategy, adoption and tool selection for companies.
From a talk I gave at MEX 2013 (London).
Here one of the examples I gave, about Atos switching away from email:
http://www.ft.com/cms/s/0/11384220-8761-11e2-bde6-00144feabdc0.html#axzz2fv5QOuzH
PowerPoint prepared for a presentation at the “Sémiotiques et Rhétorique” workshop in Algeria in 2008, at which it was, in the end, unfortunately impossible to participate
The presentation of Pinnatta during Private Equity Forum in Athens, June 2013.
Advantages, Disadvantages, Challenges and some thoughts on the daily life of a typical Greek Startup.
Nowadays, teaching languages has evolved more than ever. This has been the result of many
researches that aimed at simplifying the job of educators and the task of learning. Therefore, in this globalized
world there has been an urgent need to see how language can be taught without threatening the native culture.
In this respects scholars have haggled to find techniques that can help students develop their cultural
awareness. Besides being culturally aware it has been of a great importance to see how language and culture
can mingle in a smooth way so that students can be able to think locally (respect their native culture) but work
globally in a way thatenables them to see both the positive and negative aspects of cultural differences. They
construct their own standpoint by becoming tolerant towards the foreign culture and sovereign to their own.
Slides to support an interactive bite-size training session on leading a team from a distance (remote management). the slide show is NOT the training, but it does give an indication of what is covered.
Culture Marketing - Brand Content That MattersVisage
Genuine communication is the key to connecting with audiences. But you can only communicate authentically if you know who you really are. What does your brand value? Why do you exist? These answers form the core of your culture and influence everything from the way you treat customers to the way you communicate online. In this ebook, you’ll learn why culture is so vital and how it can enhance every piece of content you create.
Leadership communications in difficult timesSusan Stewart
Seven tips to leadership communications during difficult times. Whether during downsizing, restructuring or other types of change; connecting and communicating truthfully with staff is paramount.
2009 Presentation to CEO Institute, Adelaide, Australia (Susan Stewart)
Why Traditional Intranets Fail Today's Knowledge WorkersTieto Corporation
With the current pace of change, organizations will have to be prepared for the unexpected. They will have to provide flexible access to people and information resources to serve unanticipated information needs whenever and wherever they occur. However, traditional intranets fail today's knowledge workers in this respect.
IBM Messaging and Collaboration solutions: an introductionJacques Pavlenyi
Introduction to IBM Messaging and Collaboration solutions. Designed for businesses of all sizes, it provides for the rapid development and deployment of collaborative and workflow-driven business applications, including email, calendar, contacts, teamspaces, and much more, that bring people and ideas together in a security-rich enterprise-ready platform. Includes IBM Lotus Notes, IBM Lotus Domino, IBM Lotus Notes Traveler, IBM Lotus Protector, IBM Lotus Expeditor, and IBM Lotus Symphony. To learn more visit us at http://www.ibm.com/lotus/notesanddomino
Virtual Collaboration Insights From Ibm March24Jeanne Murray
Virtual teaming is the “new normal” in global workplaces. The business imperatives for this go beyond merely a need to tap into global labor – the imperatives are in the need for businesses to build, sell, and succeed in the global economy. This presentation relates the business imperatives to the actions teams are taking to work successfully in virtual teams, and was developed as a guest lecture for an audience of MBA students.
Working with some of the world’s leading technology innovators, Steljes has developed the Business Productivity Suite to help you change the way you work for real and lasting benefit. The Business Productivity Suite comprises of the cream of today’s productivity technology, under one roof, designed to address five focus areas that businesses tell us they need to make more efficient: meetings, video and data conferencing, workspaces and flexible working, training and marketing and communications.
With technology now infused into every aspect of commerce, the entire craft of marketing has become more instrumented, interconnected and intelligent. This has led to profound changes in ways the discipline is understood, led and practiced. The onus of this evolution has landed on the doorstep of the Chief Marketing Officer. And that means that the mind-set, as well as the skill set, of a CMO has to evolve right along with it to transform from a Chief Marketing Officer to becoming a Chief Marketing technologist
Working Social Becoming A Collaborative Firm ALPMA WebinarDavid Blumentals
Today, every law firm increasingly relies upon being able to prosper online to succeed – or even to survive – competitively.
What this means is that every law firm needs to invest at least some resources into a specific goal: becoming a more “social” firm.
Similar to Leading Virtual Effectiveness: Four Strategies for Effective Communication (20)
How To Stay Covered in the Mobile Work DownpourCitrix Online
Once upon a time people went to the office five days a week. They commuted and were only able to complete their work at the office. Find out what happened when the digital rains arrived, empowering people to connect to their work from other locations.
Weather happens. Gas leaks happen. Even flu pandemics happen. And sometimes these unpredictable workplace disruptions prevent us from getting to the office. If we're without a plan, what do we do?
Being proactive and having an at-hand plan of action will prepare you to successfully meet the challenges of working when emergency telecommuting is required.
This comprehensive emergency telecommuting guide provides critical information and just-in-time solutions for those who find themselves unexpectedly working from a distance.
Learn more about our telework solutions:
Online Meetings: http://gotomeeting.com
Remote Access: http://gotomypc.com
And more: http://citrixonline.com
Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And ...Citrix Online
“Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011”
Key Findings:
• Improving business continuity and disaster recovery (BC/DR) capabilities is the No. 1 priority for SMBs and the second highest priority for enterprises for the next 12 months
• IT plans to spend at least 5% more on BC/DR in the next 12 months (only 11% of enterprises and 8% of SMBs plan to decrease spending on BC/DR)
• BC/DR represents between 6% and 7% of the IT budget
Connecting And Engaging Teams In A Distributed WorkforceCitrix Online
This new Future of Work white paper explores the growth of today's distributed workforce and how to effectively manage distributed teams and workers to achieve optimum productivity, engagement and performance.
The Employee Point of View: The Economic DownturnCitrix Online
This new SHRM Research white paper takes a close look at how employees are responding to the economic recession and anticipates likely workforce trends during the recovery.
9 Management Practices for Exceptional WebinarsCitrix Online
Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar results. This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign.
What's Working in Small Business Marketing and WebinarsCitrix Online
Today small business marketers must make every dollar count by investing in proven effective tactics.
Quantum Leap Marketing recently conducted a survey to find out how small business marketers are responding to tough economic times and how they plan to optimize marketing efforts for maximum results.
Download the white paper to learn:
• How small businesses with limited budgets are reaching more prospects and getting more qualified leads
• Why Webinars have become a key strategy for small businesses
• Best practices for small business marketing success
Training Trends for 2010: How to Embrace the New Training LandscapeCitrix Online
Hear Claire Schooley, senior analyst at Forrester Research, discuss how organizations are reassessing their training strategy to meet the needs of the current business climate. Topics include economic constraints, multigenerational and global trainees and making use of social media.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
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ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
Leading Virtual Effectiveness: Four Strategies for Effective Communication
1. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Leading Virtual Effectiveness
Four strategies for effective communication in a distributed workforce
by Camille Preston, PhD, PCC
www.AIMLeadership.com 1
2. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Effective communication and remote relationships are the keys to success in the virtual world. Associates,
team members, and clients need to have effective remote relationships in order to thrive in today’s
continually developing marketplace. This ebook is for:
Agility Learn these four strategies for virtual effectiveness:
• The associate, manager, or executive
who leads 10 or more projects at once
Care to
Collaborate
Alignment
• The small to midsize companies that
often work with remote organizations
Achievement Pause for Connect to
• The teams that develop opportunities, PerspecFve CommunicaFon
increase leadership, and maintain
success
Filter to Focus
This ebook is dedicated to associates, managers, and individuals who
are committed to leading in a global business world.
• When one person understands leading virtual effectiveness, they
can improve their results.
• When the entire organization practices and embraces leading
virtual effectiveness, they achieve sustainable success.
www.AIMLeadership.com 2
3. Leading Virtual Effectiveness Camille Preston, PhD, PCC
The Changing Speed of Business
Overwhelmed and Overloaded Take a moment and think about how the pace of
Unable to unplug, people business has shifted in the past 5 years.
check their emails in bed, • How has communication changed?
answer phone calls in the bathroom, • What did you always do that you don’t anymore?
text at all hours of the night and • What are you always doing that you didn’t before?
update their Facebook status every few minutes…
So many of us want to be more, want to do more, and yet this cycle will never end. This ebook is for people who want to
adapt, navigate, and manage the virtual overload we all experience.
Disconnected and Disengaged
As the speed of business increases, more and more professionals are finding themselves
isolated and overworked. Creating high-performing, effective collaborations has become
even more challenging as:
• Individuals are shifting jobs and responsibilities more often.
• Colleagues are working on more projects, more frequently.
• Teams are forming and then dispersing with even faster turnover.
• Businesses are continuing to transition to remote collaborations.
With over 300 million active users and 50% of these users signing on each day, over 8 billion minutes worldwide are spent
on Facebook per day.1 LinkedIn has over 50 million members in over 200 countries and territories around the world.2 With
more technology, we can become more connected, and yet we feel even less connected.
To be effective, leaders should:
1. Care to Collaborate
2. Connect to Communicate
3. Filter to Focus
4. Pause for Perspective
Understand that changes occur and appreciate the relationships that you are developing.
1
Facebook Statistics. (2009). Retrieved November 4, 2009. http://www.facebook.com/press/info.php?statistics
2
LinkedIn Facts. (2009). Retrieved November 4, 2009 from website: http://press.linkedin.com
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4. Leading Virtual Effectiveness Camille Preston, PhD, PCC
How We Do Business
How we do business is shifting. Businesses are more global, more electronic,
more communication oriented, and more accountable. As we become more
connected, we are simultaneously becoming more detached.
In the Industrial Age, businesses and leaders focused on their capital assets and
bottom line. They delivered results, whatever the human costs might be. In the
Information Age, virtual leaders realize that people must balance results with
relationships. Who you collaborate with and how is becoming as important as
what you do.
Business is becoming virtual
The 4 V’s of Information Overload
o 73% of the workforce will be virtual by 2011.3
o U.S. service revenues driven by mobile workforce applications are There is an exponential increase in the
projected to grow from $9.1 billion in 2007 to nearly $13 billion in -Volume of information available;
2012.4 -Variety of ways we get information; and
o With more mobile employees, some companies are reporting that -Velocity at which information is bombarding us.
as much as 1/3 of their total communications spending is for
mobility. 5 Plus, we must increasingly assess and question
o Because so many employees are mobile, as many as 50% - 70% the Veracity of the information we receive.
of mobile phone minutes are used within the company where fixed
line or Wi-Fi communications are possible.5
Proactively navigate the volume, variety, velocity and veracity of information you receive.
3
Stacey K. Sudan, Stephen D. Drake, Raymond, Boggs, Sean Ryan, Merle Sandler and Randy Giusto. (March 2008). Worldwide Mobile Worker Population 2007‐
2011 Forecast. IDC #209883E
4
The Insight Research Corporation. (May 2007) The Mobile Workforce and Enterprise Applications 2007‐2012.
5
Kelley, E Brent. (April 2008) Mobile Unified Communications: Mobile Workforce Communications Choices for CXOs and Managers. Wainhouse Research
Publication No. RE‐MOB.
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5. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Work Relationships Are Changing
• Almost 1 in 5 employees are disengaged.6 Disengaged:
• More virtual employees are engaged than their peers who work with their entire o Only 25% of government
team present (34% vs. 28%).6 employees are engaged at
work.6
Three Signs of a Miserable Job o 65% of workers receive no
In his above-titled fable, Patrick Lencioni shared that people are miserable when they feel job recognition.6
anonymous, their work is irrelevant and their results are immeasurable. Because of the
current speed of business – people are going so fast, teams are changing so quickly, projects are evolving and adapting
to changing market demands – many people are miserable at work.
Associates often complain that:
• Getting to know colleagues takes too much effort, energy, and time.
• They are too focused on making deadlines to have “time to connect.”
• Team-building activities often feel canned.
• Investing time into relationships is a waste since teams are always shifting.
Adapting to Constant Change
We have all heard the one constant is change. We are constantly changing and
developing for an even better way to manage, lead and empower our teams. And
yet few have developed new strategies to comfortably, consistently and proactively
adapt to this change. Virtual leaders appreciate how change helps them to be
effective, efficient and sustainable.
Effective leaders create time to focus on what matters most,
communicate concisely, and successfully connect to those around them.
Create your relationship before you meet with the person. Know your outcomes before the meeting.
6
Blessingwhite. (2008) The State of Employee Engagement 2008 North American Overview.
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6. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Why Leadership Needs to Change
• 66% of managers effectively encourage the use of their direct reports’ talents.6
o That leaves a third of the workforce not being encouraged.
• 59% of managers effectively recognize and reward achievements.6
o That means that 2 in 5 employees are not being recognized for their efforts.
One client who leads international teams shared with me:
“I feel I am being assaulted by email… I have been out of the country on
business for 3 days, I am 324 emails behind. Even if I spent one minute
per email, I still need over 5 hours to dig out…”
We need new strategies for mastering virtual effectiveness.
Leading in a Virtual
World
Sustainable Success
To be effective in the business world, individuals must be able to build relationships quickly and remotely. Virtual leaders
learn who they are working with, what matters most to this person, and how to set this person up to be most successful.
Virtual leaders have this ability to do this with anyone, anywhere.
Individuals are more engaged when they know their purpose.
o Effective communication means understanding who they work with and how to leverage strengths.
Teams are more effective when they establish genuine relationships.
o Effective communication builds connections, creates measurable outcomes, and links tasks to outcomes.
Organizations that promote transparent relationships benefit from increased engagement, efficiency and mutual respect.
o Effective communication creates the structure to predict, plan, and prepare.
Leaders are clear on the outcomes and flexible in the approach.
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7. Leading Virtual Effectiveness Camille Preston, PhD, PCC
How Virtual Leadership Is Different
Effective leaders appreciate that managing and leading remotely is different. “I started my first company from the
To compete in a global economy, everyone needs to be “on board.” Virtual leaders ground up… After selling it, I launched
first grow themselves and then support others’ development. Virtual leaders XXX company and was completely
encourage each member of their team to be aligned, invested and inspired. The blindsided by the differences of virtual
tools in this ebook are crucial to those next steps to move forward. leadership. My wife calls it my million-
dollar lesson in communication.”
Virtual leaders know that
Individuals feel valued when they see that their contributions have an impact.
o Acknowledge the individuals’ accomplishments; celebrate the small wins.
Teams must trust and respect one another even more to collaborate virtually.
o Promote open communication, engage in active “debates,” and leverage
team members’ strengths.
Organizations that build transparency also build trust.
o Engage the teams, invest in your communication.
Virtual leaders are prepared. They:
Encourage open communication.
Set clear expectations.
Define the parameters before the meeting.
Understand the best way and time to contact each person (email, phone, text, time zones, night, day).
Virtual leaders embrace new strategies to connect, communicate, collaborate and create.
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8. Leading Virtual Effectiveness Camille Preston, PhD, PCC
The Consequences of Not Changing
Most leaders fail to realize that
Think back to a “nightmare” project, a dysfunctional team, or a draining assignment: within their organization:
• What was the energy like? • 88% of workers have great
• What was your motivation for working? ideas to improve their work
• How long did this project take? effectiveness and efficiency, yet
We can all recall a workplace communication challenge. Either the ideas were not only 15% offer them.6
engaging, the colleagues were not invested, or the outcomes felt irrelevant. • 53% of employees do not trust
upper management.6
Working virtually magnifies the importance of communication:
• When we don’t know colleagues as well, we make assumptions which may or may not be true.
• When we can’t see them in person and we miss body language - 55% of communication is body language.7
• When we have fewer opportunities for informal conversation, we are less engaged in conversations.
Additional Costs of Being Detached and Disengaged
The negative consequences extend beyond our productivity and result. They are compounded by the negative impact
on our health, well-being and relationships.
Almost 1 in 5 employees (19%) have quit a previous position because of job stress.8
Now, think for a moment: How would it feel…
…to work on projects where you knew their purpose and could see the impact?
…to collaborate with people you knew were invested?
…where you knew your coworkers strengths and leveraged them regularly?
…to inspire others even more?
Virtual leaders determine the costs and leverage the resources.
7
Albert Mehrabian. In Wikipedia. Retrieved November 4, 2009, from http://en.wikipedia.org/wiki/Albert_Mehrabian
8
American Institute of Stress. (2000 Integra Survey). Retrieved November 4, 2009. http://www.stress.org/job.htm
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9. Leading Virtual Effectiveness Camille Preston, PhD, PCC
4 Steps to Mastering Virtual Effectiveness
1. Care to Collaborate
Virtual leaders take time to know who they are collaborating with,
what matters most to them, how to set the other person up Care to
for success, and where to leverage synergies. Collaborate
2. Connect to Communicate
Virtual leaders take time to proactively communicate in
order to maximize their productivity.
3. Filter to Focus Connect to
Virtual leaders filter incoming information, focus Pause for
PerspecFve CommunicaFon
on what matters most, and then, are flexible in how
they achieve these outcomes.
4. Pause for Perspective
Virtual leaders know that they must take time to pause,
get perspective, recalibrate plans and celebrate.
Filter to Focus
The process is iterative, with new people to connect with,
upgraded technology, more ways to filter, and constantly shifting perspectives.
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10. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Care Collaborate
How often do you… The Golden Rule vs. the Platinum Rule
Know who you are collaborating with? When speaking to large groups of executives, I often ask “what is
Learn what matters most for them? the Golden Rule?” The first time I asked, I was startled by the
response. In unison, they called out “He with the most gold wins!”
Set the other person up for success,
Not exactly, what I learned at Sunday School….
before you set yourself up for success?
Identify where there are synergies? Golden Rule: “Do unto others as you would want done unto you.” If
you want to be treated with respect, treat others with that same
respect. Although I agree with the tenants of this practice, I no
longer believe it is as effective as the Platinum Rule.
Virtual leaders take time to proactively:
1. Listen intently to understand their beliefs and Platinum Rule: “Do unto others as they would want done unto
values. them.” So if you like your steak medium rare, great. When you have
a houseguest, make sure that you understand how they like their
2. Know that within each associate is a creative steak cooked. Sounds quite simple, but it is surprisingly
and resourceful team member. challenging.
3. Lead your team the way they respond most • Whose rules do you live by?
effectively. Balance the Golden and Platinum • Whose perspectives are you open to?
• What is it like to give gifts that people want rather
Rules. than what you want to give?
Physiology
Demonstrate caring by having open body posture. Be aware of how you present
yourself to others. What would make them even more eager to work with you?
• Uncross your arms during a conversation.
• Nod yes/no while discussing with the person.
“People don’t care how much you know, until they know how much you care.”
~ John Maxwell
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11. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Connect Communicate
How often do you…
Listen to learn, before you speak?
Understand who your audience is, what matters to the listener, how to best connect their way?
Assess the impact of your communication?
Virtual leaders take time to proactively:
1. Understand who their audience is, aka Stephen Covey’s “Seek
First to Understand” (Connect with the Who). Customize Your Communication
2. Determine what matters most to them (Connect with the What). A client and successful entrepreneur shared
how he uses a different technology to connect
3. Identify how to communicate in ways that resonate (Connect
with each of his three partners. He knows that:
with the How).
• Ralph is an email guy.
• Clark is into instant messaging.
• Matt is a texter.
Mark is a Virtual Leader who understands the
Platinum Rule. He took the time to:
(1) Connect with his associates.
(2) Figure out their preferences.
(3) Communicate “their way.”
Physiology
What does it look like when someone is disinterested in a conversation? Do they have good posture, or do they
fidget? Do they stretch or slouch?
• Use your hands to portray location and time.
• Maintain alert and engaging posture.
Leaders connect with others through communication (physiology, tone, or language).
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12. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Filter Focus
How often do you…
Actively “delete” unnecessary noise (emails, conversations, websites, chatter)?
Know what result you must accomplish, within what specific time frame?
Read (emails, paper, websites) with a clear outcome or timeframe?
Have clear outcomes and timeframes for managing your email inbox?
Exponential Information Curve
There has been an exponential growth in information and communication over the past 10 years. And, it
will continue to get worse. Virtual leaders know that they must have a system for filtering what gets their
attention and focusing on what matters most.
Virtual leaders take time to proactively: There is so much coming in, so much to focus on…
1. Filter incoming information. 1. Capture results to accomplish.
2. Build systems to organize information so as to 2. Identify tasks to achieve outcomes.
“access” when needed. 3. Sort things to be done at the same time/place.
3. Focus on the outcomes. 4. Prioritize your list.
4. Be flexible on the approach.
Our focus is directly related to our physiology. What does a sad person look
Physiology
like? What does a happy person look like? What are both of these people
focusing on? When we change our physiology we shift our focus.
• Leave your desk once an hour to move around.
• Take stretch breaks.
• Move your hands or walk around while brainstorming.
Filter the volume, variety, velocity, and veracity of information in order to focus on the outcome.
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13. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Pause for Perspective
How often do you…
Find stillness – within you? Around you?
Step back from daily demands to focus on what matters most?
Identify outcomes to achieve vs. “tasks to do”?
Virtual leaders take time to proactively:
1. Get perspective: take a deep breath and analyze the situation.
2. Recalibrate plans give and get feedback.
3. Reward, rejuvenate, and renew: In our “go, go, go” culture, celebration is
necessary.
Are you on the balcony or the dance floor of life? TIP: Schedule TOOTs regularly
Too much time amid the action, moving, and shaking of life can be (TIME out of TIME)
exhausting. Ronald Heifetz uses a phenomenal metaphor in Leadership This is a great tool used with clients. Time to
without Easy Answers that compares time on the dance floor and time be still, to step back, to see all that is. A two
observing from the balcony. Virtual leaders know how to balance their time minute TOOT could save you two hours later,
between actions on the dance floor and perspectives on the balcony. and yet we are living in a world that is so
schedule that we rarely have space.
Taking time to pause is a mental, physical and emotional activity.
Physiology
• Shake your body out before pausing. Notice where you have tension, where you are holding emotions.
• What surroundings or physical environments help you get perspective?
Pause where you are, see what you have accomplished and recalibrate to ensure your outcomes.
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14. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Integration
Strategies for becoming more virtually effective are important. Turning these insights into action is essential. Next, we
must identify what we want to achieve. To fully leverage these strategies, we must understand what we want to achieve
(and why!), what we did in the past, and what specific actions we must take to expedite the outcomes.
Virtual leaders maximize their learning by integrating insights and
applying them to their own life. Reading this ebook is a good step; Identify Role Models Imitate Their Strategies
creating an action plan of how you will apply these ideas and
following through is OUTSTANDING. o Recognize who has successfully achieved
what you want.
What will you do differently? o Identify how they achieved these outcomes:
What are their strategies? What can you
Why you must do it differently?
imitate?
How will you achieve your outcomes?
o Clarify your next steps to achieve your
outcomes.
Remember, virtual leaders know how to:
1. Care to Collaborate
2. Connect to Communicate
3. Filter to Focus
4. Pause for Perspective
What you have done in the past has gotten you to where you are;
to move forward to the next step you will have to do something different.
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15. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Application
Take 2 minutes to complete this and ensure you integrate all that you have learned and maximize your virtual leadership.
Who are your role What are your What have you done What must change?
models? What are outcomes? What else in the past? What What will be different?
their success do you want to worked? What didn’t What new results will
strategies? achieve? work? occur?
Care
Connect
Focus
Pause
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16. Leading Virtual Effectiveness Camille Preston, PhD, PCC
Committing to Virtual Effectiveness
Know what is important to yourself and others, and ultimately how to maintain and motivate. You will be an even more
effective leader when you continue to:
Care to
Collaborate
1. Care to Collaborate
2. Connect to Communicate Pause for Connect to
PerspecFve CommunicaFon
3. Filter to Focus
4. Pause for Perspective
Filter to Focus
How are you inspired to lead virtual effectiveness? What new conversations or interactions will you have? What
relationships will you build and strengthen? Find time every day to strengthen your virtual effectiveness with
colleagues and associates. You do not need to limit your virtual effectiveness only to work. You can use these
applicable and versatile techniques with your friends, family and new relationships! The key is to DO IT… and DO IT
YOUR WAY!
Practice makes permanent. What type of virtual effectiveness are you practicing?
www.AIMLeadership.com 16
17. Leading Virtual Effectiveness Camille Preston, PhD, PCC
About AIM Leadership, LLC
Camille L. Preston is Founder and Principal of AIM Leadership, the coaching and
training company focused on improving individual, team and organizational
effectiveness by developing leadership capabilities from the inside out. Through writing,
speaking, training and effective coaching, AIM provides innovative, real world, and
strategic solutions.
Dr. Preston has communicated to leaders and executives around the world, coached
individuals, developed curricula, delivered trainings and facilitated strategic retreat
sessions for organizations and teams within the corporate, private, government and
non-profit sectors. She utilizes her knowledge of human development and psychology
to continually create dynamic learning environments that ensure a lasting impact.
An avid learner, Dr. Preston has a doctorate in psychology from the University of
Virginia, an executive coaching certificate from Georgetown University, advanced
leadership training from Center for Creative Leadership, NLP and Neurostrategies
certification from SRI, and is certified to administer numerous assessments.
Questions, comments, or more information contact Camille directly at
cp@aimleadership.com.
Please visit http://www.aimleadership.com/aim-resources/ebooks1 and download other ebooks.
(free code: Citrix*stars)
www.AIMLeadership.com 17
18. Leading Virtual Effectiveness Camille Preston, PhD, PCC
How to A.I.M.
Awaken Inner Master with These Value-added Resources
Speaking, Training, Coaching
AIM Leadership provides services catered to both profits and non-profit organizations. Camille and her
associates thrive on helping individuals, teams and organizations leverage their unique strengths while
developing their leadership capacity. AIM develops specific programs catered to individuals, small firms,
and large organizations. Contact us for more information.
Available ebooks
• Virtual Influence:
o Strategies for engaging, inspiring and motivating others, in your PJs
• The Science of Complexification:
o The Formula to Frustration and the Solution to Success
• Random Acts of Appreciation:
o Effective and Economical Ways to Connect with Others
• Rapport:
o Five Crucial and Easy Ways to Connect with Others
• The Art of Awfulization:
o Learn from Experience and Embrace the Lessons
• Authentic Encounters:
o 4 Phases to Communicate More Effectively and Efficiently at Work
• Virtual Authenticity:
o Three Ways to Maintain Authentic Relationships in a Global Economy
Visit www.AIMLeadership.com
Blogs: reflections, team building tools, leadership tips
Resources: book summaries, effectiveness & efficiency strategies, research tips
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