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MAKING THE MOST OF VR:
10 TIPS FOR SPORTS MARKETERS
30 YEARS IN SPORTS & ENTERTAINMENT
25 YEARS OF
THE NEXT BIG THING
CD-ROM
INTERACTIVE KIOSKS
WEBSITES
SOCIAL MEDIA
MOBILE WEB
MOBILE APPS
GESTURAL INTERFACES
TOUCH WALLS
3D PROJECTION MAPPING
VIRTUAL REALITY
AUGMENTED REALITY
WHO?
WHAT?
WHY?
TIPS FOR EFFECTIVE VR MARKETING
AT EVENTS, TRADE SHOWS, AND RETAIL
BRANDS & PROPERTIES
MARKETING WITH VR
MAXIMIZE ROI …
AND MANAGE EXPECTATIONS
MAKING THE MOST OF VR
PLATFORMS BRANDS VENUES
EXPERIENCE IS A GOOD TEACHER
VR: THE HOT NEW TREND 200 YEARS IN THE MAKING
7
DIFFERENT REALITIES
REALITY
VIRTUAL
REALITY (VR)
AUGMENTED
REALITY (AR)
AUGMENTED
VIRTUALITY (AV)
MIXED REALITY (MR)
MILGRAM, PAUL; H. TAKEMURA; A. UTSUMI; F. KISHINO (1994).
CURRENT STATE (2017E-2020E)
CASE STUDY: AT&T CTIA 2016 8
WE ARE STILL IN THE AWKWARD TEEN YEARS FOR VR
CASE STUDY: AT&T CTIA 2016 9
CASE STUDY: AT&T CTIA 2016 10
FROM HUMBLE BEGINNINGS
2005 2017
“the first smartphones came
out in 2003, right, the
BlackBerry and Palm Treo,
and it took 10 years to get to
1 billion units…
…If we can be on a similar
trajectory of anywhere near
10 years for VR and AR …
and we're making the right
bets now to plant the seeds
for that.”
FUTURE STATE (2024E-2027E)
• Large installed base
• Unified standards
• Broad array of consumption options
• Seamless content landscape
• Established revenue models
• Mature tools for production, publishing, measurement, personalization, advertising
CASE STUDY: AT&T CTIA 2016 12
CASE	STUDY:	AT&T	CTIA	2016 13
LET’S GET A FEEL
FOR THE GROUP
• ORGANIZATION?
• VR EXPERIENCE?
• VR DEVICE?
• VR SPEND?
CASE STUDY: AT&T CTIA 2016 14
SUMMARY:
10 VR TIPS FOR SPORTS MARKETERS
Use VR wisely
Choose the
right tech
Follow best
practices
Short & clear
story
Manage
security
Test, test, test
again
Anticipate
barriers
Assume
newbies
Guide
users
Leverage
the line
IS VR
WORTH
THE EFFORT?
memorable?engaging?
+attractive?
+ best
experience
USE VR
FOR
THE
RIGHT
REASONS
USE VR
FOR
THE
RIGHT
REASONS
ATTRACT
TRANSACT
MEASURE
&
OPTIMIZE
ENGAGE
BUILD
LOYALTY
ENGAGEMENT
ATTRACT
TRANSACT
MEASURE
&
OPTIMIZE
ENGAGE
BUILD
LOYALTY
√ PRESENCE
√ CONNECTION
√ MEMORY
GOOD REASONS TO USE VR:
TRANSACTION
BAD REASONS TO USE VR:
ATTRACT
TRANSACT
MEASURE
&
OPTIMIZE
ENGAGE
BUILD
LOYALTYX READING
X TYPING
X ACCURACY
RATING EXPERIENTIAL TECH
23
AUGMENTED REALITY VR 360° VR ROOM SCALE
TOUCH WALLS TRANSPARENT SCREENS GESTURE-BASED UI BEACONS
PROJECTION MAPPING HOLOGRAMS AUGMENTED REALITY VR 360° VR ROOM SCALE
RATING EXPERIENTIAL TECH
CHOOSE THE RIGHT TECHNOLOGY
DURABILITY
REACH VS.
QUALITY BACKUPS
CONTENT
DISTRIBUTION LOGISTICS
FOLLOW BEST PRACTICES FOR VR
Good documentation out there from Oculus, Epic, others
TEST ON
NEWBIES
AVOID QUICK
CUTS
AVOID
CINEMATIC
CAMERAS
DON’T SHAKE
THE CAMERA
SLOW
YOUR ROLL
CAMERA
HEIGHT
REAL-WORLD
SCALE
KEEP IT SHORT & CLEAR
3-4 MINUTES
MAX
INCLUDE CUES
AT START, END
WORTH THE
WAIT
VR ONLY PART
OF THE UX
TELL THEM
WHAT’S NEXT
SECURITY IN VR ACTIVATIONS
GENERAL
CONCERNS CTIA	image	showing
female	guest	with
purse	in	lap
GUEST
SECURITY
DEVICE
SECURITY
TEST, TEST, & TEST AGAIN
MOBILE VR ROOM-SCALE VRUSERS
• We develop on new hardware,
but users have old hardware
• Latency is nauseating
• Variation across devices,
models, versions
• Stress test
• Test across GPUs
• Storage, memory
• Still lots of newbies. test on
them.
• Simulation sickness is real.
test across age & vision
• No clear UX paradigm
ANTICIPATE BARRIERS
societalhygiene
safety security
ASSUME EVERYONE
IS A VR NEWBIE
• Be patient & gentle
• Explain what will happen
• Tell them how it works
• Stay with them for a minute
• Monitor their progress
• Get feedback
• Remind on message, suggest
conversion
VR ISN’T IMMEDIATELY INTUITIVE. GUIDE THEM.
ESTABLISH
THE UX
ESTABLISH
THE
NARRATOR
PROVIDE
LOTS OF
GOOD CUES
MANAGE
EXPECTATIONS
THE LINE IS YOUR FRIEND
SUMMARY:
10 VR TIPS FOR SPORTS MARKETERS
Use VR wisely
Choose the
right tech
Follow best
practices
Short & clear
story
Manage
security
Test, test, test
again
Anticipate
barriers
Assume
newbies
Guide
users
Leverage
the line
BONUS TIP:
NEED HELP? FIND A REAL PARTNER
EXAMPLE
AT&T SMART CITY VR AT HANNOVER MESSE
CASE STUDY: AT&T CTIA 2016 36
• Use VR wisely
• Assume VR newbies
• Guide the users
• Test, test, test
• Leverage the line
EXAMPLE
LEXUS VIRTUAL TEST DRIVE AT THE NY AUTO SHOW
37
• Use VR wisely
• Short & clear story
• VR best practices
• Leverage the line
EXAMPLE
DRONE VR FOR AT&T
38
• Use VR wisely
• Short & clear story
• VR best practices
• Anticipate barriers
EXAMPLE
VIRTUAL CRUISES WITH CARNIVAL CRUISE LINES
39
• Use VR wisely
• Short & clear story
• VR best practices
• Leverage the line
EXAMPLE
VR AUTO SAFETY FOR NAT’L SAFETY FOUNDATION
CASE STUDY: AT&T CTIA 2016 40
• Use VR wisely
• Short & clear story
• VR best practices
• Assume VR newbies
EXAMPLE
VIRTUAL STADIUM AT COLLEGE FB HALLOF FAME
CASE STUDY: AT&T CTIA 2016 41
• Use VR wisely
• Anticipate barriers
• Manage security
EXAMPLE
AT&T ‘HOLODECK’ FOR MOBILE WORLD CONGRESS
CASE STUDY: AT&T CTIA 2016 42
• Use VR wisely
• Anticipate barriers
• Leverage the line
CASE STUDY: AT&T CTIA 2016 43
FROM HUMBLE BEGINNINGS
2005 2017
QUESTIONS?
CASE STUDY: AT&T CTIA 2016 44
THANKS!
MAKING THE MOST OF VR:
10 TIPS FOR SPORTS MARKETERS
JOHN BUZZELL
PRESIDENT, INNOVATION TECHNOLOGIES
jbuzzell@groupcse.com
www.linkedin.com/in/jbuzzell/
@buzzer
CASE STUDY: AT&T CTIA 2016 45
PASSION. PEOPLE. PURPOSE.
www.groupcse.com

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