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Cloud ibm per pmi - Roberto Menghini
The document discusses how cloud computing is changing the IT landscape for businesses. It notes that trends like mobile computing, social media, digitization, and analytics are driving deep changes. The cloud provides attributes like flexibility, scalability, adaptability, and complexity reduction that support business needs. The cloud allows applications to be deployed quickly and resources to scale up or down on demand. The document advocates that companies adopt cloud services to improve efficiency, enable innovation, and transform their business models.
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Cloud ibm per pmi - Roberto Menghini
- 1. • Click to add text Roberto Menghini Client Solution Executive – Cloud menghini@it.ibm.com IBM Italy Cloud IBM per le PMI © 2012 IBM Corporation
- 2. I I CONFINI dell’ sono cambiati. L’INFRASTRUTTURA deve rendere i servizi disponibili OVUNQUE, IN OGNI MOMENTO da ogni dispositivo © 2012 IBM Corporation
- 3. Il mobile computing,i social media, la crescente digitalizzazione e le innovative funzionalità di analytics spingono verso profondi cambiamenti La rivoluzione del mobile computing 77 miliardi di download di apps entro il 2014 L’esplosione dei social media 2 miliardi di persone collegate a Internet 89% della Generazione Y utilizzano social network Hyper digitalizzazione 2x raddoppia ogni anno fino al 2014 il traffico di dati mobile Il valore degli analytics 1.6x fattore di crescita del revenue delle organizzazioni che adottano la business analytics Source: IBM Institute for Business Value © 2012 IBM Corporation
- 4. Affrontare il cloudin maniera strategica: non solo riduzione dei costi e della complessità ma opportunità di creare valore per il business con l’innovazione Rethink IT • Automatizzare l’erogazione dei servizi • Creare e/o strutturare l’IT Trasformazione • Sfruttare radicalmente la standardizazione Efficienza • Fornire rapidamente nuove capacita’ • Creare nuovi modelli di business 60% • Ridurre il “time to market e innovation” dei CIOs pianificano di adottare il • Reingegnerizzare i process di business Cloud (dal 33% di 2 fa) • Aprirsi alle mutevoli richieste dei clienti Reinvent Business 55% dei responsabili del business sono convinti che il cloud abiliti la trasformazione del business e rendano I relativi processi piu agili e veloci © 2012 IBM Corporation
- 5. Il Cloud sfruttale potenzialità emerse da queste tendenze facendo emergere sei attributi che modificano le regole del gioco e abilitano il business Scalabilità 2 del business Flessibilit Capacità elaborativa senza Adattabilità 1 à limiti, a costi vantaggiosi per 3 dei costi al mercato supportare la crescita Costi variabili vs costi fissi Time to market più veloce Pago se e quando consumo Possibili sperimentazioni Gli attributi del Cloud a supporto del business Connettività Complessità 6 dell’ecosistema 4 filtrata Nuovo valore delle reti Aumenta la sofisticazione dei prodotti Nuove aree di business Variabilità in base Semplifica l’utilizzo a consumatori e 5 al contesto utenti Informazioni sulle preferenze degli utenti User-experience personalizzata Source: IBM Institute for Business Value © 2012 IBM Corporation
- 6. Il cloud, graziealle caratteristiche di flessibilità, economicità e rapidità è il paradigma che supporta in modo naturale l’operatività In poco meno di 2 settimane una applicazione è stata resa operativa e disponibile con il solo impiego di due persone Tutte le necessità di incremento / decremento delle risorse informatiche sono gestibili in tempo reale (ore) attraverso un portale di self provisioning dato ai gestori della applicazione 6 © 2012 IBM Corporation
- 7. Iniziative di adozionedel Cloud che le aziende possono intraprendere per iniziare o proseguire il loro percorso verso questo modello IT • Click to add text Cloud Enabled Cloud Platform Business Solutions Cloud Service Data Center Services on Cloud Provider Service management, Infrastrutture IT pre-costituite e Funzionalità per utenti di Piattaforme evolute, scalabili, automazione, provisioning pre-integrate, adatte per applicazioni di terze parti che altamente sicure e affidabili per integrati e self service spedifiche necessità applicative girano su infrastrutture cloud sviluppare, gestire e vendere servizi cloud PaaS SaaS IaaS © 2012 IBM Corporation
- 8. Il Cloud nonè una rivoluzione ma un’evoluzione • Click to add text Ottimizza e rendi Cloud Ready Self-service Automatizza la gestione Standardizza Image Consolida e Image App Image App virtualizza OS App OS OS Efficienza dell’infrastruttura… Industrializzazione dell’IT… Consolidamento Virtualizzazione Standardizzazione Automazione Self service dell’hardware dell’infrastruttura dei workloads della gestione Il consolidamento Un ambiente Minore complessità = Rendere I tasks più I clienti che si servono da richiede meno capitali virtualizzato porta più automazione = ripetibili e soli richiedono meno investiti benefici di scala costi IT ridotti e automatizzati riduce I supporto, migliorano la solo se altamente delivery più rapido costi di gestione, gli produttività e accedono utilizzato errori e I tempi di ai servizi più delivery rapidamente © 2012 IBM Corporation
- 9. • Click to add text Servizi che abilitano nuove strategie e Specificita’ del servizio business aziendali Servizi che consentono al business di perseguire efficacemente la propria missione Servizi che devono avere un rapporto costo/qualità adeguato alle attività di business che supportano Servizi di base e volti all’automazione di alcune attività amministrative Capacità Tecniche necessarie Public Cloud Community Cloud Private Cloud © 2012 IBM Corporation
- 10. Foundation Services Solutions Private & Hybrid Clouds Public Cloud Services Public Cloud Solutions Tecnologie abilitanti per Servizi cloud gestiti Soluzioni di business cloud privati e ibridi fornite “as a Service” Soluzioni disegnate e gestite in base alla “Cloud Computing Reference Architecture” con impegno continuo su Open Standard © 2012 IBM Corporation
- 11. Il portfolio deliIBM SmartCloud Services: SmartCloud Resilience SmartCloud Enterprise SmartCloud Archive SmartCloud Enterprise SmartCloud Managed Backup SmartCloud Enterprise + Virtualized Server Recovery SmartCloud Object Storage SmartCloud Managed Security SmartCloud PaaS Vulnerability Mgnt SmartCloud Application Services Application Security Mgnt (SCAS) Event & Log Mgnt Mobile Device Security Mgnt SmartCloud for SAP (SC4SAP) Web and email Security Mgnt © 2012 IBM Corporation
- 12. I modelli diservizio creano l’opportunita di guidare di risparmiare sulla spesa opex and capex sulla base della specificita’ dell’applicazione da gestire Traditional Infrastructure Platform Software On-Premises as a Service as a Service as a Service Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking SmartCloud Enterprise (SCE) SmartCloud Enterprise Plus (SCE+) CLOUD4SAP Standardization; OPEX savings; faster time to value Vendor Manages in Cloud Client Manages © 2012 IBM Corporation
- 13. The IBM enterprise-classservice delivery platform plans to offer two tiers to help optimize delivery requirements and economics.1 Rapid access, multi-tenant solution Robust multi-tenant solution, including scaled and priced based on usage managed production services. 1 Can be ideal for developing and Can be ideal for migration of traditional Workloads deploying new application designs and higher availability applications Operating system Linux, Microsoft Windows, Ubuntu * Microsoft Windows, Linux, IBM AIX® Self service with advanced Management level Fully managed premium support Availability Designed to be 99.5 percent2 Designed to be 99.9 percent2 Security Virtual and some physical isolation Multiple levels of isolation Bring your own, pay as you go, at-no-charge Software usage IBM provides operating system and tool licenses developer use Pricing Hourly usage-based with reserved options Monthly usage-based and fixed contract Automation Focus System Provisioning System Provisioning, Cloning, System Refresh Transport Management… e.g. Small Production System 1 Day incl. Provisioning Time Standard IDES approx. 1,5 hours all Service Management Steps, Audit and Compliance relevant procedures Three Linux VM sizes, DB2, Selected SAP Five VM Sizes for AIX, Linux, Windows with Product Portfolio Business Suite 7.0 (e.g. ERP Ehp5, CRM), SolMan different SLAs; DB2, Oracle, MS SQL Server, 7, SAP BI 7, IBM Express Solutions (Wholesale MaxDB. Selected SAP Business Suite 7.0 (e.g. ERP Distribution) Ehp4/5, CRM), SolMan 7, SAP NW 7 (BI, EP, PI..) * From Dic 2012 © 2012 IBM Corporation
- 14. I modelli diservizio creano l’opportunita di guidare di risparmiare sulla spesa opex and capex sulla base della specificita’ dell’applicazione da gestire Traditional Infrastructure Platform Software On-Premises as a Service as a Service as a Service Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking SmartCloud Enterprise (SCE) Standardization; OPEX savings; faster time to value Vendor Manages in Cloud Client Manages © 2012 IBM Corporation
- 15. IBM SmartCloud Enterprise Caratteristiche e funzioni principali: Dieci configurazioni predefinitie su piattaforma Intel Immagini software pre-configurate da cui costruire e salvare e librerie di immagini personali: • Linux® Red Hat , Ubuntu e Novell SUSE oppure distribuzioni libere • Microsoft Windows 2008 & 2003 a 32/64 bit • Software IBM e non IBM, immagini per soluzioni di infrastruttura Opzioni per aggiungere blocchi di storage persistente fino a 10TB) oppure link al servizio object storage Possibilità di creare, clonare e salvare immagini su macchine fisiche diverse Servizi di Virtual Private Network (VPN/VLAN) IP virtuali multipli Opzioni di supporto diversificato: base, premium e advanced, con help desk 24X7 telefonico e web ticket ed opzione per dare supporto al sistema operativo Sei siti diversi in RTP (U.S.), Boulder (U.S.), Ehningen (Germany), Toronto (Canada), Giappone e Singapore Capacità: ~ fino a 30K virtual machine ~ e 5PB storage Opzioni di pagamento: A consumo • virtual machine, immagini selezionate ed indirizzi IP all’ ora, • Persistent storage per blocchi al mese • Internet data transfer per GB trasferiti Opzione di capacità riservata • Pool di virtual machine in unità di 64CPU per 6/12 mesi scontati © 2012 IBM Corporation
- 16. IBM SmartCloud Enterprise Noveserver e varie opzioni di persistent storage permettono di configurare le diverse necessita’ di workloads. •32-bit configurations •64-bit configurations • Virtual machine (VM) •Options •Copper •Bronze •Silver •Gold •Copper •Bronze •Silver •Gold •Platinum • Virtual CPUs •1 •1 •2 •4 •2 •2 •4 •8 •16 • with 1.25 Gigahertz •Virtual memory (GB) •2 •2 •4 •4 •4 •4 •8 •16 •16 •Instance storage (GB) •60 •60+175 •60+350 •60+350 •60 •60+850 •60+1024 •60+1024 •60+2048 • Il costo varia da 10 cents per hour*per una macchina virtuale, compreso il costo delle licenze del Sistema Operativo. • Opzioni di capacita’ riservata forniscono pool di risorse a prezzi scontati. • Collegare e scollegare dinamicamente fino a tre extra blocchi di persistent storage (RAID per istanza, in otto dimensioni da 60 GB a 10 TB. © 2012 IBM Corporation
- 17. I modelli diservizio creano l’opportunita di guidare di risparmiare sulla spesa opex and capex sulla base della specificita’ dell’applicazione da gestire Traditional Infrastructure Platform Software On-Premises as a Service as a Service as a Service Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking SmartCloud Enterprise Plus (SCE+) Standardization; OPEX savings; faster time to value Vendor Manages in Cloud Client Manages © 2012 IBM Corporation
- 18. IBM SmartCloud Enterprise+ Caratteristiche e funzioni principali: Sette configurazioni predefinite su piattaforma Intel ed otto su piattaforma System P (modificabili) Immagini software pre-configurate da cui costruire le librerie di immagini personali: Linux® Red Hat Microsoft Windows 2008 & 2003 a 32/64 bit IBM AIX Software IBM e non IBM, immagini per soluzioni di infrastruttura SLA da 98.5 a 99.9% a livello virtual machine Funzionalità differenziate per categoria di servizio: Messa a disposizione di nuove VM da pochi minuti fino a tre giorni Mobilità delle VM (Silver) Storage mirroring e Restart automatico di VM per failure (Gold) Storage replication tra siti diversi (Platinum) Backup/Restore, Firewall e load balancer (opzionale per tutte) Personalizzazione opzionale dell’accesso con MPLS e/o VPN Supporto incluso fino alla gestione del sistema operativo Due siti diversi in RTP (U.S.) ed Ehningen (Germany) Opzioni di pagamento: Pagamento su base canone mensile (impegno minimo per 12 mesi) © 2012 IBM Corporation
- 19. SCE+ Virtual MachineCapacity Options Capacity Capacity Service Service Software Software Managed Managed (server / storage) + Category Category + Image Image + Services Services (server storage) 32-bit configurations 64-bit configurations x86 Options Small Med Large Small Med Large XL Virtual CPUs 1 2 4 2 2 4 8 Virtual Memory (Gigabytes) 1 2 4 4 4 8 16 Instance Storage (Gigabytes) 64 128 192 64 128 192 384 32-bit configurations 64-bit configurations pSeries Options Small Med Large Small Med Large XL Jumbo Virtual CPUs 1 2 4 1 2 4 8 16 Virtual Memory (Gigabytes) 1 2 4 2 4 8 16 32 Instance Storage (Gigabytes) 64 128 192 64 128 196 384 512 © 2012 IBM Corporation
- 20. SCE+ Service LevelPackage Options Capacity Capacity Service Service Software Software Managed Managed (server / storage) + Category Category + Image Image + Services Services (server storage) VM Availability Package Infrastructure Services SLA Bronze 98.5% • 32-bit and 64-bit System x – Windows & Linux • 64-bit System p - AIX • Any VM sizes • 24-Hour Service Request Fulfillment Silver 99.5% • Includes Bronze Infrastructure Services, plus • Selectable location for VM Deployment • VM Mobility Support • 24-Hour Service Request Fulfillment** Gold 99.7% • Includes Silver Infrastructure Services • Storage mirroring • 48-Hour Total Service Request Fulfillment • Automated Restart on VM failure Platinum 99.9% • Includes Gold Infrastructure Services • Storage replication across 2 locations • 72-Hour Total Service Request Fulfillment © 2012 IBM Corporation
- 21. SCE+ Operating Systemand Software Images Capacity Capacity Service Service Software Software Managed Managed (server / storage) + Category Category + Image Image + Services Services (server storage) •Operating Systems – x86 • Red Hat Enterprise Linux 5.2 – 5.5 (32 and 64-bit) • SUSE Linux Enterprise Server 11 for x86 (32-bit and 64-bit) • SUSE Linux Enterprise Server 10 SP2 for x86_64 • Windows Server 2008 R2 Datacenter with pay for use licensing (Windows Server 2008) • Operating System – pSeries • AIX 6.1 •IBM and non-IBM software will be included in the service catalog (BYOL) Websphere Application Server Lotus Forms Turbo Rational Requirement Composer Websphere Portal and Lotus WCM Lotus Web Content Management Rational Team Concert Websphere sMash IBM Mashup Center Apache Tomcat Websphere MQ Oracle MySQL DB2 Enterprise Edition Rational Asset Manager MS SQL Informix Rational Build Forge MS Exchange Lotus Domino Rational Quality Manager Microsoft Internet Information Server Weblogic © 2012 IBM Corporation
- 22. SCE+ Managed Services:above the Hypervisor Capacity Capacity Service Software Software Managed Managed (server // storage) + Category Category + Image Image + Services Services (server storage) •Monitor e gestione del Sistema Operativo • Monitoring of OS Components • Patch Management • Anti-Virus on Windows OS • OS License Management • OS Level Security and Compliance • Security Policy Management • Security Compliance Support • Audit Support Management • Regulatory Program Management •Servizi di gestione basati su ITIL • Service Catalogue • Service Request or Activation and Deactivation (SA&D) • Incident, Problem and Change Management (with support for Integration Services) • Event Management • Configuration Management • Asset Management © 2012 IBM Corporation
- 23. I modelli diservizio creano l’opportunita di guidare di risparmiare sulla spesa opex and capex sulla base della specificita’ dell’applicazione da gestire Traditional Infrastructure Platform Software On-Premises as a Service as a Service as a Service Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking CLOUD4SAP Standardization; OPEX savings; faster time to value Vendor Manages in Cloud Client Manages © 2012 IBM Corporation
- 24. IBM SmartCloud forSAP Applications includes full-service scope for managing infrastructure and applications. • SAP enhancement package installation • SAP manual transport management Optional SAP operation and • SAP user administration support services • Monitoring of SAP servers, systems and instances SAP BASIS application: • Configuration management for SAP system or parameters configuration, administration • SAP support package stacks; Client copies or transports and support • SAP database (DB) refresh • Performance analysis and tuning activities to help Database management meet SLAs SCE4 • Monitoring and administration of the database SAP • DBMS patch management (PaaS) • Performance analysis and tuning activities to meet the SLAs Storage and backup management • Virtual storage area network (SAN) storage (Tier1) monitoring and administration Operating system and • Faster DB backup and restore services IaaS server management SCE+ • Virtual server services and capacity management Data center and DC network • Operating system (OS) monitoring, security measures management and patch management • Administration of high-availability (HA) solutions • Dedicated customer virtual local area networks (VLANs) isolated according to IBM security standards • IBM cloud data center (Release 1: single site or dual room) © 2012 IBM Corporation
- 25. IBM built securityservices and solutions aligned with IBM Security Framework to address Client’s concerns from any security perspective 1 Professional Cloud 2 Cloud Hosted 3 Cloud Security security services Security services Products We help you assess, We provide We provide plan and implement service from products to protect security solutions the cloud the cloud Examples: Examples: Examples: Security assessment Web Uniform Virtual Security services Resource Locator Server for VMWare (URL) filtering Proventia IPS and Architecture, design and implementation Security event log Virtual IPS services management appliance Vision: Be the preferred provider of professional, managed, and cloud security services for customers around the world 25 © 2012 IBM Corporation
- 26. Smart business securityservices delivered from the IBM Cloud Vulnerability Managed Web and Application Security Mobile Device Security Event and Management Service Email Security Service Management Security Log Management Subscription Monitoring and Analysis and Cloud based service management reporting Offsite management of logs Proactive discovery and Protection against spam, Identify and remediate Web Turn-key solution for and events from IPS’s, remediation of vulnerabilities worms, viruses, spyware, application vulnerabilities securing mobile devices Firewalls and OSs adware, and offensive content 26 wN eN e !! w © 2012 IBM Corporation
- 27. SmartCloud Resilience Risk, Business Impact, & Capability Assessments BC, DR, and Availability IBM Resiliency Architecture Design, Consulting Plan Development Services Availability Management SmartCloud and Testing Assistance Resiliency Resilience Consulting IBM SmartCloud Managed Backup IBM IBM SmartCloud Business Virtualized Server Recovery SmartCloud Resilience Resilience IBM SmartCloud Content Management IBM SmartCloud Email Management Express IBM Work Area Recovery Managed Infrastructure Infrastructure Resiliency Rapid Recovery Recovery Recovery Services IT Recovery IBM Managed Managed Continuity Resiliency Resilience Program Services Management © 2012 IBM Corporation
- 28. IBM Cloud BusinessSolutions: a SaaS model to provide enterprise level applications Social Business Real-time Analytics Enable new interactions Web analytics Facilitate collaboration Predictive analytics Collaborative development Social analytics Sentiment analysis Market analytics Optimized Supply Chain Science of marketing Supply chain visibility Define messages and automate Optimize inventory & order mgnt campaigns Apply insights to align supply Optimize search results Customized Web experiences with demand Supply mgnt solutions Supply Chain Visibility 28 © 2012 IBM Corporation
- 29. Come sarà ilfuturo? Service provider F Service provider Y HR Services CRM cloud Managed Security Cloud Broker Service provider Y Service provider A ERP cloud Service provider I Service provider H Integrated Operation Services Mgnt & Governance Cloud Archive & Backup Analytics Storage Core Services Mgnt Automation & Mgnt Service provider D Network Service provider X Mgnt Hybrid Cloud E-Commerce Intergation Security Storage on Mgnt Demand Service provider E Advanced Monitoring & Service Level management Collaboration Service provider G HPC cloud Service provider L Test & Dev © 2012 IBM Corporation
- 30. © 2012 IBMCorporation
- 31. IBM SmartCloud Enterpriseobject storage Caricare e condividere files di qualsiasi dimensione da qualsiasi parte del mondo • Highly reliable object-based storage: – All files individually secured – All files individually tagged with metadata Customer – All files individually controlled master account • Global namespaces and user accounts Application managed from an object storage console namespaces • Files and folders accessed and managed through simple Web APIs or a CloudNAS* User subaccounts interface • Accessible with user id/password or, for User folders selected files or folders, by anonymous users • Optimized for unstructured content of virtually User file objects unlimited size • Pay just for the storage actually consumed Internet HTTP POST to upload and HTTP GET to download http://downloads.MyCompany.com/Application/Useraccount/Folder/Filename © 2012 IBM Corporation
- 32. SmartCloud Managed Backup Protectyour critical business data with cloud-based, managed solutions Managed backup cloud can speed recovery with data access from just about anywhere, around the clock; reduce business and operational risk by avoiding data, system and site loss and downtime and reduce total cost of ownership What’s New (or New Enhancement) • On site or off site data backup and restore available via the IBM cloud or a private cloud Features/Business Value • Comprehensive, cross-platform data protection • Provide hardware and software needed • Ability to combine with other associated offerings • Self-monitoring via portals and dashboards into service levels, management details, reporting and analytics IBM Managed Backup Cloud can reduce TCO by up to 40% and Client Benefits improve service levels by up to 30% • Flexible support for your heterogeneous IT environment • End-to-end backup service helps ensure nearly 100 percent utilization without requiring the client to rate as you pay only for what you back up, without up-front capital increase staffing or capital expense investments • Faster access to and recovery of your business environment with minimal disruption • Eases management of various industry regulation requirements Learn more © 2012 IBM Corporation
- 33. SmartCloud Archive A cloudbased document and content management service for improving business efficiencies and supporting regulatory needs What’s New a comprehensive data archiving and management solution including IBM hardware, software and services Features/Business Value Common taxonomy for all information Consistent and controlled users access Compliant retention management and security Full indexing and eDiscovery of content Client Benefits Help control rising data storage costs and risk of data loss Support decision making, enable enhanced operational efficiency and improve availability of critical business content Enable compliance with government and industry privacy and records retention and disposal requirements © 2012 IBM Corporation
- 34. SmartCloud Virtualized ServerRecovery Enable improved server recovery reliability and shorter recovery time using a cloud based disaster recovery service What’s New Utilizes the latest in virtualization technologies to help clients quickly and affordably recover their IT infrastructure during times of disruption Features/Business Value Supports recovery of virtualized and non-virtualized servers Provides cross-server consistency Offers secure remote web portal management Client Benefits Helps reduce server recovery time and improve recovery reliability by leveraging automation and cloud technologies Minimizes the risk of failure to recovery on unlike hardware Provides remote server access tools to help reduce the costs and inconvenience of travel to a remote recovery site © 2012 IBM Corporation
- 35. SmartCloud Managed Security IBMStrategy: support customers with an unmatched synergy among solutions, products and services for both private and public cloud Trusted Advisor Solution Provider Security Services Research Security for the Cloud Security from the Cloud Security & Privacy Leadership 35 © 2012 IBM Corporation
- 36. Partiamo dall’inizio.....cos’è ilCloud Computing? Il Cloud Computing è un modello per abilitare • Click to add text l’accesso remoto, efficiente e su richiesta ad un pool di risorse ICT configurabili (es. Reti, server, storage, applicazioni e servizi) che possono essere rapidamente fornite e rese disponibili, minimizzando le relative attività gestionali o l’interazione con l’erogatore delle risorse. Questo modello di cloud promuove la disponibilità ed e’ composto da 5 caratteristiche essenziali 3 modelli di servizio 3 modelli di erogazione (*) Fonte: The NIST Definition of Cloud Computing v15 – 10/07/2009 © 2012 IBM Corporation
- 37. Quali sono le5 caratteristiche essenziali del Cloud Computing? • Click to add text On-demand self-service: Un utente puo’ richiedere, allocare e configurare unilateralmente risorse e/o servizi ICT, senza richiedere, o con minima interazione umana con i vari service provider. Broad network access: Le risorse e/o i servizi ICT sono disponibili ed acceduti tramite rete e meccanismi standard che promuovano l’uso di client “leggeri” (es. cellulari, laptop e PDA). Resource pooling: Le risorse ICT sono aggregate per pool e virtualizzate per essere rese disponibili ai richiedenti secondo la domanda. Rapid elasticity: Le risorse ICT a disposizione di un utente possono essere dinamicamente aumentate o diminuite, in modo da apparire illimitate e poter essere richieste in qualsiasi quantità ed in ogni momento. Measured Service: I sistemi Cloud controllano ed ottimizzano l’uso delle risorse ICT utilizzando metodi di misurazione a vari livelli di astrazione(es. storage, processing, bandwidth, active user accounts). L’utilizzo delle risorse ICT può essere monitorato, controllato e documentato con trasparenza sia per il provider sia per l’utente dei servizi ICT. On-demand self-service......Rapid Elasticity........Measured Service.........Resource Pooling..... ma sono solo concetti tecnologici? © 2012 IBM Corporation
- 38. Differenti modelli dierogazione delle soluzioni cloud • Click to add text Private cloud Public cloud Infrastruttura Cloud che puo essere Servizi cloud disponibili ad utenti di tipo interna al datacenter aziendale o esterna consumer o a compagnie, forniti da ma ad uso e consumo esclusivo organizzazioni che vendono servizi all’interno della organizzazione e gestita cloud. E’ in genere implementata dalla organizzazione stessa o da una utilizzando una infrastruttura IT shared terza parte tra piu utenti di diversi customers. Hybrid IT Ambienti IT tradizionali and ambienti cloud (public e/o private) che pur rimanendo separati permettono di creare isole di integrazione per l’utilizzo di risorse e scambio di dati trai diversi ambienti Traditional IT Appliances, sistemi pre-integrati e hardware standard, software e networking. © 2012 IBM Corporation
- 39. I modelli diservizio creano l’opportunita di guidare il risparmio sulla spesa opex and capex sulla base della specificita’ dell’applicazione da gestire • Click to add text Traditional Infrastructure Platform Software On-Premises as a Service as a Service as a Service Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking Standardization; OPEX savings; faster time to value Vendor Manages in Cloud Client Manages © 2012 IBM Corporation
- 40. Cloud Computing AbilitàCreatività e Innovazione del Business Consente Sperimentazioni Cloud Computing… Provare nuovi modelli di business Astrazione massiccia Entrare in nuovi mercati dell'infrastruttura Apprendimento veloce da un Componenti decisi per te fallimento Allocazione dinamica, scaling, Innovazione trasferimento di applicazioni Fare adesso, pianificare dopo Pay per use Agire al di sotto la linea di budget No impegni a lungo termine Indipendenza dell'architettura dalle applicazioni e OS No hardware e software da installare Risultati: Battere la concorrenza Costruire e sviluppare più velocemente Scalare più velocemente Incrementare l'agilità Get connected Globalizzazione più veloce Diventare più flessibili Investire in nuove idee Source: Forrester, IBM MI © 2012 IBM Corporation
Editor's Notes
- #3 IBM PULSE 2012 File Name Here.ppt I think it means that the boundaries of IT have changed. We’re entering a new paradigm where the infrastructure is being abstracted, making services available anytime, anywhere, and from any device. So really, the location of the infrastructure becomes irrelevant. And this is happening because there is an ‘industrialization’ or standardization of services taking place that enables scale and the application of best practices in a repeatable way. You might hear this called “Cloud computing”. Now, in order to keep up, we need to evolve IT service delivery as well. Organizations will have to source business and IT services from outside of their enterprise -- bringing a new meaning to the concept of a “business without limits”. This means that organizations will need to understand the special considerations of service delivery in this new environment and make the right choices, based on tradeoffs of risk, reward, control, and so on. [Switch Image] 11/13/12 17:27 11/13/12
- #9 Key points: There is a stepwise approach You can start with a private cloud IBM provides the tools and services to help you at every stage Speaker Notes In most data centers today there is a plethora of systems with varying degrees of standardization and best practices. In order to simplify the management and create a repeatable, predictable infrastructure, you need to create standard building blocks. The Rolling Thunder offering will guide you through the process to ensure success. IBM will be providing ready-made ensembles, but you can also start this process by applying best practice patterns to the systems that you already have. These patterns define the best practice virtualization configurations depending on the systems and the way you want to use them. The next step is to capture and catalog the images (operating systems, middleware, and software) used in the datacenter and standardize on those building blocks as well thru virtual appliance definition. This will result in simplified deployments and image management. The third step involves pooling your standardized virtual configurations into ensembles where you can manage many systems as if they were one. This logically flows into workload management according to the service level agreements defined by the data center. Service Management offerings, such as Tivoli Service Automation Management (TSAM) will help you define and manage those services in tight integration with Systems Director and Ensembles.
- #11 INTRO E PRIMA SLIDE COMUNE PER TUTTI I WEBCAST Buongiorno a tutti sono (nome, cognome, ruolo) e benvenuti al CloudCast (Titolo) primo incontro di un percorso che vuole illustrare al mercato italiano la value proposition cloud di IBM. Questo percorso prevede una serie di appuntamenti fissi on line che tratteranno i differenti aspetti dell’adozione del cloud computing; ad ogni incontro nei primi 10 minuti parleremo del valore delle specifiche soluzioni cloud per il business, portando anche esempi concreti mentre nei successivi 20 minuti ci sarà un approfondimento più tecnico. Oggi vi parleremo di ( Private Cloud ) ma prima di affontare questo tema mi preme illustrarvi come IBM ha organizzato il proprio portafoglio di offerta IBM SmartCloud affinchè risponda alle richieste del mercato. IBM Smart Cloud è organizzato in 3 aree fondamentali: SmartCloud Foundation, un insieme integrato di tecnologie e servizi per trasformare il proprio data center realizzando cloud private o ibride. SmartCloud Services, la piattaforma IBM per l’erogazione di servizi cloud per le imprese, resi disponibili in modalità ‘as a service’ SmartCloud Solutions, ovvero le nostre soluzioni di business e d’industria in Cloud, offerte in modalita’ SaaS e tra queste troviamo le soluzioni di Smarter Commerce, Smarter Cities, Social Business, Business Analytics. Tutto questo in linea con un’unica architettura di riferimento che aiuta a governare la trasformazione verso il cloud e che garantisce impegno verso standard aperti e interoperabilità Al termine dei primi 10 min (prima parte) comunicare di non abbandonare la sessione Come vi abbiamo comunicato nell’introduzione ora entreremo nei dettagli tecnici, non scollegatevi il webcast proseguirà tra pochi secondi! Al termine della presentazione annunciare il successivo webcast Bene, siamo quasi al termine. Colgo quindi l’occasione per ricordarvi che nel prossimo appuntamento del (data) si parlerà di (Public Cloud – creare slide?) ma (sono) anche disponibile successivamente anche tramite i social media, trovate i (miei) riferimenti in questa slide (slide da creare!!). Ora apriamo la chat per rispondere immediatamente alle vostre domande o dubbi Chiudere la chat ringraziando nuovamente per la partecipazione
- #13 Inserito SO nella picture We know that most clients are going to need more than just infrastructure support. We also know that for certain workloads and applications, not everything will move to a cloud environment. Cloud is all about the trade-offs. If you’re willing to trade in customization for a more standard environment, then you’ll get the benefits of lower-costs and faster time to value. And that is really what happens as you move up the stack from traditional IT to infrastructure to platform to software as a service. You are willing to accept more standardized, automated solutions, but in return you also lower your Capex and Opex. The critical thing is to understand how you target different workloads and applications to delivery models. For example email in a SaaS model is a good option if you don’t mind a standardized environment. But you may feel differently about your complex, customer legacy applications where you can benefit from the advantages of some automation of the middleware layer.
- #14 Based on your service level agreement (SLA) expectations and cost drivers, IBM plans to offer two delivery platforms—IBM SmartCloud Enterprise, which is currently available, and SmartCloud Enterprise Plus, which is planned to be available sometime during the second quarter of 2012. 1 (See note on slide.) For both SmartCloud Enterprise and Enterprise-plus, clients provide application licenses.
- #15 Inserito SO nella picture We know that most clients are going to need more than just infrastructure support. We also know that for certain workloads and applications, not everything will move to a cloud environment. Cloud is all about the trade-offs. If you’re willing to trade in customization for a more standard environment, then you’ll get the benefits of lower-costs and faster time to value. And that is really what happens as you move up the stack from traditional IT to infrastructure to platform to software as a service. You are willing to accept more standardized, automated solutions, but in return you also lower your Capex and Opex. The critical thing is to understand how you target different workloads and applications to delivery models. For example email in a SaaS model is a good option if you don’t mind a standardized environment. But you may feel differently about your complex, customer legacy applications where you can benefit from the advantages of some automation of the middleware layer.
- #17 **Central processing unit (CPUs) **Redundant array of independent disks (RAID) **Gigabyte (GB) **Terabyte (TB) **ext3 is ‘third extended file system’, a file system that is commonly used by the Linux kernel. The table illustrates the virtual machine instance types, storage and other options available with IBM SmartCloud Enterprise. Notes: The storage provided with an instance is divided up into a root segment (with 60 gigabytes) plus additional segments with the amount shown. Users may choose to provision an instance with just the root segment to shorten provisioning time. Virtual machine (VM) instance storage is erased when an instance is de-provisioned (deleted). Blocks of persistent storage and object storage should be used for storing data for longer periods. Persistent and object storage are both RAID protected, but instance storage is not. Although images can be built on one virtual machine configuration and migrated to a configuration of a different size, images have a limited set of virtual machines types and sizes they support. While small Linux virtual machines (Copper and Bronze) generally provision in approximately eight minutes or less, larger instances take longer, depending on storage size and operating system chosen.
- #18 Inserito SO nella picture We know that most clients are going to need more than just infrastructure support. We also know that for certain workloads and applications, not everything will move to a cloud environment. Cloud is all about the trade-offs. If you’re willing to trade in customization for a more standard environment, then you’ll get the benefits of lower-costs and faster time to value. And that is really what happens as you move up the stack from traditional IT to infrastructure to platform to software as a service. You are willing to accept more standardized, automated solutions, but in return you also lower your Capex and Opex. The critical thing is to understand how you target different workloads and applications to delivery models. For example email in a SaaS model is a good option if you don’t mind a standardized environment. But you may feel differently about your complex, customer legacy applications where you can benefit from the advantages of some automation of the middleware layer.
- #20 Now that we have a high level understanding regarding the options in which virtual instances can be configured within the SmartCloud Enterprise+ service, let’s take a deeper dive into the details of those options to be associated with the virtual instances. Please note that the information provided over the next four charts are based on the offering design as it stands today. Any information and technical details presented within the next few charts are subject to change at anytime as we are still in the concept phase of the offering. This information is provided to you as a best effort estimation as what the options and configurations for the SmartCloud Enterprise+ offering might look like. First, we will take a look at the virtual machine capacity options. The virtual machine configuration options are a set of standard, pre-defined configurations for CPU, memory and storage for individual instances. From a hardware platform configuration perspective, we are targeting to offer two platforms: x86 and p-Series. Within each of the hardware classes, there will be two architecture classes – either 32 bit or 64 bit. Within the 32 bit architecture platform, there will be three pre-defined packages available through the service catalog: Small, Medium & Large. The 64 bit platform for x86 will offer four packages: Small, Medium, Large and Extra Large. For p-Series, we are planning on offering the same configuration packages as x86 with the addition of a Jumbo option as well. Being able to offer such a variety of standard configuration options will provide clients the flexibility to choose the appropriate configuration that meets both the capacity and performance requirements of their application workloads across many different types of use cases. It is important to understand that these packages will be bound within the constraints of the options available through the standard configurations. The ability to offer standard configurations for virtual machines is key to being able to deliver the service in a cost effective manner through reduction of complexity of the available instances. This in turn is used to drive down lower costs per virtual machine unit.
- #21 Next, lets move along to the various service level package options that are planned to be available in the SmartCloud Enterprise+ offering. Being able to offer a variety of service levels of virtual machines within the Cloud is something which will differentiate IBM from our competitors. The ability to provide this option is not only made possible through the technology platform, but also through IBM’s years of year of experience and expertise in providing Enterprise level globally managed service operations. For the initial release of SmartCloud Enterprise+, there will be four options for service level packages available: Bronze, Silver, Gold and Platinum. It is important to note that the service level package will be made of two components: the VM availability and the infrastructure services. The VM availability SLA will be measured as the uptime availability of the individual virtual machine to perform the desired workload. This is a different model that most other Cloud providers are willing to sign up for when speaking to SLAs in a compute infrastructure as a service cloud. The main difference is that most cloud providers will offer an SLA of the “infrastructure”, meaning that they will place the SLA in the ability of an end user to provision a virtual instance. They will not move the SLA above the hypervisor level and sign up for the availability of the individual instances. With our SmartCloud Enterprise+ offering, IBM is going to place the SLA against the VM instance as well as the infrastructure. We are able to offer this not only because we are providing Enterprise class hardware for resiliency and redundancy, but also because each of the standard images within the service catalog will come integrated with the full suite of SO monitoring and management tools and agents. This will allow the SO delivery teams the capability to provide an end-to-end, ITIL based managed service using best practices and lessons learned from literally thousands of SO engagements around the world. No other Cloud service provider today will be offering the breadth and depth of service level options within their solution. In addition to the VM availability SLA within the Service Level package, SmartCloud Enterprise+ will also have an “Infrastructure Service” component with the SLA. This will set the standard SLA for such options as provisioning fulfillment requests, location of deployment, virtual machine mobility through technologies such as VMotion, and data protection or replication options. As you move up the stack in package options, say from Silver to Gold, it is important to know that the next level of availability package will include all of the available options of the previous package. For example, a Gold package will contain all of the features and functions of the Silver package. The Silver package will contain all of the characteristics of the Bronze package. As one takes a good look at this table above, it is perfectly acceptable to make the observation, “Why is it that when a package goes from Gold to Platinum, the provisioning time of and the instance jumps from 48 hours to 72 hours?”. The answer is, this is true. But it is important to keep in mind in what the offering is looking to accomplish when moving from Gold to Platinum. First off, the SLA of the VM will jump from 99.7% to 99.9%. With that move in availability there are extra pieces of physical hardware, software and OS configurations that need to be taken into consideration to achieve this SLA. This will elongate the provisioning time. For example, storage replication will need to be setup across two locations, multiple VMs will need to created to allow for site redundancy, extra agents will need to be installed for monitoring and various entries will need to be made to the asset and CMDB systems to ensure proper administration and tracking. These are just a few items that need to be looked at and analyzed before a virtual instance is considered SO ready to meet the required SLA of the end customer.
- #22 After the end user has selected the desired capacity and the required service category, the next phase is to determine the software image to be installed on the virtual instance. Currently for the x86 platform, we are looking to offer Red Hat Enterprise Linux 5.2 – 5.5, SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server 10 and Windows Server 2008 R2. On the p-Series platform, we are targeting to offering AIX 6.1. But keep in mind, that there are much more that just operating systems which will be available through the SmartCloud Enterprise+ service catalog. There will be a variety of both IBM and non-IBM software included in the images as well. I am not going to run down the entire list, but will highlight some packages such as the Websphere middleware suite, Rational development tools, enterprise databases such as DB2, Informix and Oracle as well as a host of Lotus and Microsoft applications. The point here is that we are going to be offering a very rich image catalog for SmartCloud Enterprise+ in which end users will be able to deploy and run Enterprise class workloads on a cloud infrastructure. One important item to note is regarding licensing given the current state of the offering. As of this presentation, detailed license models have not been defined completely. This will get more solidified as we move through the development process. The goal will be for IBM to allow customers to bring existing license entitlements and a limited set of pay as you go licenses.
- #24 Inserito SO nella picture We know that most clients are going to need more than just infrastructure support. We also know that for certain workloads and applications, not everything will move to a cloud environment. Cloud is all about the trade-offs. If you’re willing to trade in customization for a more standard environment, then you’ll get the benefits of lower-costs and faster time to value. And that is really what happens as you move up the stack from traditional IT to infrastructure to platform to software as a service. You are willing to accept more standardized, automated solutions, but in return you also lower your Capex and Opex. The critical thing is to understand how you target different workloads and applications to delivery models. For example email in a SaaS model is a good option if you don’t mind a standardized environment. But you may feel differently about your complex, customer legacy applications where you can benefit from the advantages of some automation of the middleware layer.
- #26 IBM Confidential In order to address the customer needs represented across the IBM Security Framework, IBM Security Services offers three different methods by which we deliver our services. Professional Security Services are more traditional consulting type services – they can be either custom or fixed price and address a variety of needs from assessment to planning to implementation Managed Security Services are those that we offer on a 24x7 basis to manage and monitor our customers’ security continuously from our global security operations centers Cloud-based security services are those that leverage shared models and private cloud architecture to deliver Security as a Service for our customers.
- #27 First of all, realize that this offering is part of the GTS Security Services portfolio and specifically sits within our cloud-portfolio. On the chart you can see several of our cloud offerings. In this case, we’re talking about security services delivered from the cloud . Just like cloud-based services from IBM, Amazon, Microsoft, SalesForce.com, Google, and dozens of others, the business world is realizing the incredible efficiencies that can be had from robust, always on, accessible anywhere, professionally managed services. The offering we’re talking about today is called hosted Mobile Device Security management.
- #32 Application programming interfaces (APIs) Cloud network attached storage (Cloud NAS) IBM SmartCloud Enterprise has integrated cloud storage technology from Nirvanix to provide a cloud storage solution designed to support millions of users, billions of objects and exabytes of data. Clients can upload a file of any size from anywhere in the world and access it anywhere—as opposed to forcing customers to upload the same file multiple times in multiple geographic regions and imposing strict file size limitations. This is designed to provide customers with continuous access to data at multiple, redundant locations for optimal performance and business continuity. This storage capability is ideally suited for unstructured data such as documents, spreadsheets, PowerPoint presentations, health records, images, audio and video files, and email and text messages, as well as for storing objects in which data, metadata and index are all encapsulated as one blob. To help provide prompt access to unstructured data and objects, each node within the storage service knows what is stored in its neighboring nodes, essentially performing as a massive, cross-connected grid. The graphic on the right consists of a cloud overlaid with a file folder structure and illustrations of different types of content that could be stored in the folders. Below the graphic is an illustration of the commands necessary to store and access the files over the Internet. “HTTP POST to upload and HTTP GET to download” are the two commands needed to store and retrieve files, respectively. “http://downloads.MyCompany.com/Application/Useraccount/Folder/Filename” is an illustration of the type of URL users can use to up- or download files using a simple link on a website.
- #40 Inserito SO nella picture We know that most clients are going to need more than just infrastructure support. We also know that for certain workloads and applications, not everything will move to a cloud environment. Cloud is all about the trade-offs. If you’re willing to trade in customization for a more standard environment, then you’ll get the benefits of lower-costs and faster time to value. And that is really what happens as you move up the stack from traditional IT to infrastructure to platform to software as a service. You are willing to accept more standardized, automated solutions, but in return you also lower your Capex and Opex. The critical thing is to understand how you target different workloads and applications to delivery models. For example email in a SaaS model is a good option if you don’t mind a standardized environment. But you may feel differently about your complex, customer legacy applications where you can benefit from the advantages of some automation of the middleware layer.