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THERE ARE NO BAD CLIENTS,
JUST BAD PROJECT MANAGERS
@dagmita, working at Amazee
Labs as a Project Manager.
Every behavior has a positive intention.
The reverse pitch.
Assessment Matrix
Project volume (1 = small, 3 = big)
3"

2"

1"

0"

Capacity of the PO to handle this project
(1 =poor, 3 = good)

Stability of project setup
(1 = poor, 3 = good)
Client assessment.
Cornerstones of a good partnership.
Transparency
Lean.
Manage expectations
Delivering quality.
Delivering on budget.
F**k - A conflict.
Maintaining the client relationship
Thank you. Questions?
Sources
Book: Mike Monteiro - Design is a Job
http://www.abookapart.com/products/design-is-a-job
Book: Lean Startup
http://theleanstartup.com/book
Talk: Design Driven Development by Simon Raess
http://www.ustream.tv/recorded/38003089
Link
http://clientsfromhell.net/

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