The document outlines 5 golden rules of user experience (UX) design: 1) Design for the user, not yourself; 2) Design needs a goal such as to delight, engage or convert users; 3) Keep designs simple; 4) Usability is more important than aesthetics; 5) No design is permanent and designs should be treated as hypotheses to continually improve the user experience. The rules are presented by Melissa Perri at an H3 conference.