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SAME, SAME -
BUT DIFFERENT.HOW TO STAND OUT, AND THRIVE.
WHAT GOT
YOU HERE
WON’T GET
YOU THERE
CQ – CHANGE
INTELLIGENCE
IT’S THE ABILITY TO ADAPT AND
CHANGE THAT UNDERPINS SUCCESS
CONSTANTLY
REINVENT
TO STAY ON TOP
THE CEO OF PUBLICIS
ARTHUR SADOUN
DON’T TRY
TO BE
THE BEST AT
WHAT YOU DO…
...BE THE
ONLY ONE
WHO DOES IT!
GROW
WHERE YOU
ARE PLANTED
STICK TO THE BUSINESSES AND
MARKETS YOU KNOW BEST.
MODEL THOSE
WHO HAVE
ALREADY FORGED
THE PATH AHEAD.
TOP 10 TIPS TO
STAND OUT-
AND THRIVE!
01
DIFFERENTIATE
- THE POWER
OF NICHING
BE ABSOLUTELY
SINGLE-MINDED ABOUT
THE ‘ONE THING’
THAT WILL UNDERPIN
YOUR SUCCESS.
“FOCUS. FOCUS. FOCUS.
IF I HAD A DOG,
I’D CALL IT FOCUS”
NICHING.
NARROW THE FOCUS.
DO A FEW THINGS
REALLY WELL.
02
POSITIONING-
TELLING
THE STORY
4TH DIMENSION
• GOOD
• FAST
• CHEAP
• WOW FACTOR?
BUMPER STICKER
WHAT IS THE ‘BUMPER
STICKER’ THAT DESCRIBES
THE MOST POWERFUL
MESSAGE OF WHAT YOUR
BUSINESS DOES?
ELEVATOR PITCH
• WHO ARE YOU?
• WHAT DO YOU DO?
• HOW ARE YOU DIFFERENT?
• WHEN SHOULD I HIRE YOU?
• WHY SHOULD I HIRE YOU?
03
HIGH
PERFORMANCE
CULTURES
AND TEAMS
THE PEOPLE WITH
THE BEST PEOPLE
ALWAYS WIN, ALWAYS
HALLMARKS OF
HIGH PERFORMANCE
• WAY YOU PLAY, NOT SCORE BOARD
• HIGH STANDARDS A JOB PERK
• HIRE ‘BAD LOSERS’
• TRANSPARENCY DRIVES PERFORMANCE
• PRESSURE IS HEALTHY
• MOTIVATED TEAMS: 10% TOO MUCH TO DO
04
INNOVATION
WHY ‘INNOVATION’
IS LIKE NEW YORK CITY
INNOVATION =
MAKING SMALL
STEPS OF PROGRESS
• WHAT YOU DO/OFFER
• HOW YOU DO IT
• CUSTOMER SERVICE
THREE TYPES
OF INNOVATION
ALWAYS
ASK THIS...
EMBRACE
‘MINIMAL
VIABLE
PRODUCT’
05
RELATIONSHIPS
‘IF YOU CAN DEVELOP
RELATIONSHIPS,
ANYTHING IS POSSIBLE’
MOST IMPORTANT
CLIENT REFERRERS
• WHO ARE THEY?
• GIVE THEM LOVE
MICRophones
STOP
BEING
SO BLOODY
BUSY
06
BECOME A
TRUSTED
ADVISOR
CREDIBILITY +
RELIABILITY +
INTIMACY ÷
BY SELF-ORIENTATION
07
THOUGHT
LEADERSHIP
HAVE AN ELEVATED
POSITION AT
THE EDGE OF DISRUPTION
08
STAY
CONNECTED
“THE ONE SKILL YOU
WANT TO MASTER IN
THIS DAY AND AGE WE
LIVE IN … IS THE ABILITY
TO LEARN RAPIDLY.”
ANTHONY ROBBINS
KNOW 5%
MORE THAN
ANYONE ELSE IN THE ROOM
AND MORE….
A. REVERSE MENTOR
B. ‘BOARD OF DIRECTORS’
C. GET TO THE MOSH PIT
D. GET INTO THE STREET
E. CHANGE THE ROUTINE
09
PLAY WHAT’S
IN FRONT
OF YOU
10
DELIVER
GREAT CLIENT
SERVICE
SIX IDEAS
A. KNOW THEIR BUSINESS
B. STAY ONE STEP AHEAD
C. SEX UP RELATIONSHIPS
D. LISTEN
E. MOMENTS OF TRUTH
F. GOD IS IN THE DETAILS
SOLVE
REAL
PROBLEMS.
DANCE
WITH
CONTROVERSY.
BE BOLD!
CLAIM IT!!
BE
OPTIMISTIC!
ENERGISE!
CONDITIONS
ARE ALWAYS
PERFECT
DON’T LET
YOURSELF
DOWN
Chris Savage's presentation at SAGE 2016

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