This document provides a summary of Christopher Hurst's qualifications, experience, and skills. He has 15 years of B2B sales experience in the telecom industry, with a proven track record as the top performer for the past 10 years. His skills include strong communication, sales, and customer service abilities. He has held roles at Chess Telecom, TalkTalk Business, and Carphone Warehouse, consistently exceeding sales targets at each.

1. C H R I S T O P H E R H U R S T
48 HAREWOOD ROAD,IRLAM, MANCHESTER M44 6DL
PERSONAL INFORMATION
 Tel No: 07834 488906
 Email: churst391@gmail.com
 Driving License: Full UK Clean
PERSONAL ACCOUNT
I have 15 years of sales experience in B2B and the Corporate Telecoms industry. I am very
target driven and thrive to succeed; Proofofthis is mebeing the number 1 top performerover
the last 10 years. I am very flexible, hardworking, committed and loyal and I have an excellent
knowledge of all Telecoms Products from area call numbers to wide area networks.
SKILLS
 Selling Skills – With 15 years of product knowledge in Telecoms. Selling products
such as SIP, Hosted, Dedicated Internet connections, PBX and Mobile referrals
 Communication Skills – Written, Verbal and listening. Able to communicate
effectively at all levels including director level.
 Able to work well under pressure to meet targets
 Excellent eye for detail – Able to follow strict guidelines, processes and procedures
 Workwell as part of a team, but also able to workjust as wellindependently and make
Business decisions
 Questioning and problem solving – To ensure a high level of service is given to all
existing and new Customers
 Creative thinking – Strive to Maintain continuation of high standards by suggesting
improvements in systems and services
 IT Skills – Microsoft outlook, word, excel, Salesforce, I am a quick leaner and adapt
to new systems efficiently
 Training skills – Training and mentoring new starters to enable them to reach an
acceptable standard
 Leadership Skills – Running Training sessions for new and existing colleagues on
various products
ACHEIVEMENTS
Chess Telecom 2013 – 2015
Corporate Account Manger
 One of the Highest achievers in the department and constantly over achieving my
target every month
 Encouraging cross functional working and cross selling all Telecoms products
available on the market.

2.  Creating Pipeline, Managing my pipeline effectively and closing sales
 Working both inbound / outbound + Email leads and data
 Marketing customers directly with additional products available
 Driving Sales through service
 Built and maintained a very strong working relationships across the business
 Became a Knowledge Champion to Train and help develop members of staff
TalkTalk Business 2002 – 2013
Business sales executive
 Highest achiever in the department and constantly achieve 150% of my target every
month
 Encouraging cross functional working
 Creating Pipeline and closing sales
 Working both inbound and outbound leads and data
 Managing my pipeline effectively
 Maintaining 100% compliance to Offcom regulations in 11 years
 Holding an average target achievement of above 150%
 Driving Sales through service
 Selected to organise out of hours team building events to improve morale and this
has substantially improved and increased productivity
 Built and maintained a very strong working relationships across the business
Carphone Warehouse 2000-2002
Customer service and sales agent – Left for my opportunity and TalkTalk Business
 Dealing with day to day customer queries
 Worked to strict PCA targets
 Generating sales leads
 Creating spreadsheets to assist with business process
 Assisted with the training and development of new starters
QUALIFICATION AND TRAINING
12 GCSE’s Grade A-C (including Maths, English and Science)
Imparta sales and closing techniques
Telecoms Knowledge Champion
Introduction and advanced level studies in Excel