Tufail khan Jamali has over 5 years of experience as a telephone operator and sales associate. He possesses strong communication, time management, and customer service skills. His areas of expertise include being a good listener, clerical abilities, good conversation skills, and installing CCTV cameras and PABX systems. Currently he works as a telephone operator at NewsPakistan.tv and is looking to join an ambitious, growing company.

1. CURRICULUM VITAE
Tufail khan Jamali
E-mail:jamalitufail657@gmail.com
Skype id: tufail_jamali
Nationality: Pakistani
Driving License: Pakistan
Tel: +92311-1016708
P R O F I L E
A customer focused and articulate individual who possesses a friendly and personable approach
along with strong time management skills and the ability to listen carefully to client
requirements. Having insatiable energy to produce results and being able to quickly build
outstanding customer relationships, I would be a valuable addition to any ambitious company.
Right now I want to join a rapidly growing dynamic company that has plans for ambitious growth.
S P E C I A L I T I E S
AREAS OF EXPERTISE
Good Listener
Clerical
Abilities
Good Conversation Skills
CCTV Camera Fitting & wiring
PABX Installation
C A R E E R H I S T O R Y
DEC-2015–To-PRESENT NewsPakistan.tv
Telephone Operator
Job description
• Answers incoming calls.
• Directs call to staff, or departments through the switchboard or PBX
system. Places outgoing calls.
• Receives messages and deliver the same to the staff, or
departments Logs all wake-up call requests and performs
wake-up call services. Provides information about company to
clients.
• Understand the telephone operator board or PBX switchboard
operations. Interrupt busy lines if an emergency warrants
• Monitors automated systems including fire alarms and telephone equipment when engineering and
maintenance department is closed.
• Assists in reporting telephone equipment or service complaints and
problems. Multitasking abilities
• Keep records of calls placed and received by all departments and recording the call
charges. Setup conference calls in different locations and time zones.
• Update directory information on the front office software.
JAN-2013–To- NOV-2015 Millennium Mall
Sales associate & Cashier
Job description
• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters; suggesting
items. Advises customers by providing information on products.

2. • Helps customer make selections by building customer confidence; offering
suggestions and opinions. Documents sale by creating or updating customer profile
records.
• Processes payments by totalling purchases; processing checks, cash, and store or other credit
cards.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise
of potential interest. Contributes to team effort by accomplishing related results as needed.
E D U C A T I O N
2010 – 2012 Grade 10th
(Science)
A R E A O F I N T E R E S T
Sales and Marketing
Stores In-charge
I N T E R E S T S
Sports; Travelling; Self-Education; Socialising; Reading
R E F E R E N C E
Will be furnished upon request.