Nguyen Thi Ngoc Anh is seeking a new position. She has over 15 years of experience in customer service, sales, and management roles in the consumer electronics and IT industries. Currently, she is the Deputy General Director of VinPro, a new retail chain, where she oversees 12 retail centers, 55 IT stores, and a team of 800 employees. Previously, she held sales leadership roles at Samsung, Microsoft, and Intel Vietnam, where she consistently exceeded sales targets and grew business. She is skilled in relationship building, communication, and adapting to new situations.

1. RESUME
Full name: Nguyen Thi Ngoc Anh
Gender: Female
Date of birth: March 03, 1977
Place of birth: HCMC
Nationality: Vietnamese
Mobile phone: +84 908290841
Email: anhnguyenngoc1977@yahoo.com
Address: 1, 27A street, Khang Dien Compound, Phuoc Long B W, Dist. 9, HCMC, Vietnam
PROFESSIONAL EXPERIENCE:
VinPro (a new retail chain for Consumer Electronics & Information Technology
establishedby 5 Jan 2015) – amember of Vingroup Corporation
Vincom Center, 72 Lý Tự Trọng, Dist. 1, HCMC Jan 15-now
Deputy General Director
 In charge of overall country business include retail CE centers & IT stores together with B2B
department with managing over 12 active retail CE centers & 55 IT stores nationwide up to
now and will be 50 IT stores coming by end of Dec, 120 IT stores & 16 CE centers by end of
2015 with revenue up to 2 billion USD
 Manage group of 800 persons including management team, sales, marketing, PM with open
& flexible management style
 Responsible to bring VinPro become No.3 position in retail chain market by driving business
with right strategy, right target & right customer segment
 Responsible for project sales to education, hotel, building, SMB…segment
Samsung Vina – Bitexco, 2 Hai Trieu, Dist. 1, HCMC 2014-Jan2015
IT Sales Head
 In charge of IT business (monitor, printer, SSD, laptop, PC…) with managing & supporting
over 600 active IT accounts (including Distis, Master Dealers, OEM, B2B customers &
Retailers) in nationwide
 Manage group of 16 persons including 8 sales, 4 marketings, 2 PM, 1 sale admin, 1 sale
specialist with open & flexible management style
 Responsible to continue maintaining No.1 MSS for monitor and develop sale volume for the
printer market nationwide by driving business with right strategy, right target & right
customer segment
Microsoft Vietnam – President Palace, 93 NguyenDu, Dist. 1, HCMC 2014
PC Category Manager
 In charge of Windows devices (included PC, NB, tablet), Office Software & PCHW
(Microsoft accessories) on strategy & planning for product GTM
 Own retail budget and target, support to grow devices, Office & PCHW products in big
retailers like Phong Vu, Mobile World, FPT Retail, Nguyen Kim…
 This job is 50/50 on sale & marketing portion, a closed cycle of sell in, sell thru & sell out.

2. Intel Vietnam–Metropolitan, 235 Dong Khoi, Dist. 1, HCMC 2004-2013
Receptionist: 2004 -2006.
Site Admin for factory: 06/2006-12/2006
 First Vietnamese employee joined Intel world biggest factory site
 Help & support docs for 25 expats in building process, local team…
 Contact point for site administration, security, custom, HR coordinator, IU (Intel
University)…
Channel Account Manager: 2007-2011
 In charge of the whole Southern channel (from Binh Thuan to Ca Mau) with managing &
supporting over 300 active IT accounts
 Support channel in increasing their revenue & brand
 Lead Intel Inside Program (one of marketing program) nationwide
 System config advisor for government project
 Become trusted advisor to both IT & project customer
Distribution Manager: 2009-2011
 Manage distribution site
 Based on collected information about market trend, competitors, customer’s demand to make
decision to choose which is the most profitable products for business;
 Build good relationship with distributors in order to get product information about pricing
 support, inventory, discount/rebate and warranty policy.
 Trained & consulted sale plan to key saleman for distribution channel.
 Directly established intimate relationship with big customers to find out their demand &
difficulty to offer solution;
 Connector b/w customer and technical team about product update & new applications.
 Responsible for training new products & sales skills to Sale Department.
 Contact point for product & distribution sale team
Area Sales Manager: 2011-2013
 Start people management (8 sales, 1 technical manager)
 Be responsible for channel billing & revenue for Vietnam
 Grow new biz like embedded, PC like embedded, SSD…
 Lead Vietnam exceeded 2012 country plan by 11% and to be unique country in SEA beating
country plan POR
Saigon Tower Metropolitan - 235 Dong Khoi, Dist. 1, HCMC 2003-2004
Receptionist and back-up Tenant Relation Officer
 Give the instructions to companies’ guests
 Building operator & receptionist
 Prepare and deliver notices, operation process related to Tenants
Sofitel Plaza Saigon – 17 Le Duan, Dist. 1, HCMC 1999-2003
Buffet Runner: 10/1999-04/2000
 3rd
year student

3.  In charge of food fulfillment in the buffet area
 Make sure to bring guest satisfaction service
Food & Beverage Secretary: 04/2000-06/2001
 Secretary for Executive Assistant Manager who in charge of F&B Department
 Manage phone, messages for the Banquet Sales Department
 Take booking for our 2 restaurants
 Take appointments for boss
 Analysis competitor promotion, pricing…
Banquet Sale Executive: 06/2001-03/2003
 Be responsible for banquet corporate vendor revenue
 Dealing with customer satisfaction
 Organized events in hotel & catering service
Sofitel Club Receptionist: 03/2003-05/2003
 Be responsible for check-in & check-out for VIP guests
 Specific service for VIP treatment
 Dealing with customer satisfaction
Key Achievement: from 1999 to 2014
 2 times “Best Employee of the Two Months” at Sofitel Plaza Saigon Hotel
 Be chosen to attend “Hotel & Restaurant Training Course” in France from November 4 until
December 14,2002 (A French speaking training course) for potential management core team
 Outstanding Employee 2 times (2007 & 2011)/Exceed Expectation (2012) and received a lot of
recognition award fromIntel
EDUCATIONAL BACKGROUND:
- Bachelor’s Degree of English
- Deal Skill to satisfy the requirements of customer
PERSONAL SKILLS:
- Quick learning & adjustable to new situation;
- Strong business acumen and leadership
- Good in communication & building relationship