Vince Mercado has over 10 years of experience in retail sales and customer service roles. He is currently a Retail Sales Consultant at AT&T Mobility where he provides excellent customer service, coaches his team, and was awarded for most cable television services sold. He has a Bachelor of Science degree in Business Administration with a specialization in Entrepreneurship from San Diego State University.

1. Vince Mercado
37653 Fiesta Flower Lane,
Murrieta CA 92563
(951) 764-2835
vincemercado@gmail.com
Summary
Accustomed to working in fast-paced environments, as well as the ability to perform a
multitude of tasks simultaneously. Self-reliant and works very well in team environments.
Excellent communication skills. Energetic, enthusiastic, charismatic and determined to
be a success.
Experience
AT&T Mobility, San Diego, CA 2013-present
Retail Sales Consultant
Provided extraordinary customer service and increased team members numbers
Sales team lead position in which I coached upward to management and to my peers
Received a district award for most cable television services sold
Top 10% salesman calendar year to date 2015 in district and top in the store
Used a variety of product knowledge and technical support to assist customers
Best Buy Co., Inc. Magnolia Audio Video, San Diego, CA 2010-2013
Inventory Control Specialist
Managed, controlled, and enhanced the company’s logistics
Delivered products to customer’s workplace and/or residence
Installed and configured audio and video equipment
Best Buy Co., Inc. Temecula, CA 2009-2010
Home Theater Department Sales Associate
Compiled a variety of solid product knowledge
Worked directly with store customers to enhance their shopping experience
Kia Motors Corp., Murrieta, CA 2006-2009
Automobile Mechanic; Kia Certified Technician
Successfully diagnosed vehicle problems
Handled repair and maintenance of automobiles
Education
San Diego State University, San Diego, CA 2010-2013
Degree: Bachelor of Science in Business Administration
Major: Management with specialization in Entrepreneurship
Worked on an outside Teff grain harvester kick starter project
Built relationships with an engineering team to design the Teff grain harvester
Wrote the business plan and business model canvas for Teff harvester project
California State University San Marcos, San Marcos, CA 2009-2010
Major: Business Administration
Concentration: Management
References
Ramiro Jay Luera (619) 309-9845
Daniel Valle (619) 405-6243