Chapter 8: Conflict Management Skills

Bridging International Conflict. Did you know we began our recent relationship with China over a game of ping pong? How individual realtionships can make a difference.

[object Object],[object Object]

[object Object],[object Object],WATCH http://vodpod.com/watch/1707387-the-office-conflict-resolution

[object Object],“ Assertive behavior is that is socially effective” (Gambrill in O’Donahue & Krasner, 1995) The relationship between assertiveness and well-being has been recognized in psychology since at least 1958 (Wolpe): Less physical health problems in assertive individuals (Williams and Stout, 1985 as cited in Gambrill, 1995) Assertiveness associated with better mental health (Wong, Yah, Lo, & Hung, 2003) and less depression (Rolon, 1999) Assertive patients tend to have better access to health services Likewise, lack of assertiveness has been found to result in anxiety, disappointment, anger, social isolation and physical symptoms.

[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.ebaumsworld.com/video/watch/80747676/

Chapter 8: Conflict Management Skills

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (12)

Similar to Chapter 8: Conflict Management Skills

Similar to Chapter 8: Conflict Management Skills (20)

More from Ray Brannon

More from Ray Brannon (20)

Recently uploaded

Recently uploaded (20)

Chapter 8: Conflict Management Skills