This document summarizes reasons why people join groups, how they act within groups, and why they stay in groups. It discusses Maslow's hierarchy of needs and Schutz's theory of fundamental interpersonal relationships as explanations for why people join groups. It describes different member roles, levels of confidence, and degrees of assertiveness. Motivations for staying in groups include fulfilling needs, having a sense of meaning, choice, competence, and progress. The document also covers assessment, feedback, rewards, and punishment.

1. june 22 - ch. 3 and 6
✦ quiz
✦ why do people join groups?
✦ how do people act in
groups?
✦ why do people stay in
groups?
✦ brainstorm for topics

2. why do people join groups?
✦ member needs
✦ maslow’s hierarchy
✦ rank basic needs
✦ each need must be
fulfilled before
moving to the next
✦ can be individual
needs or group
needs

3. why do people join groups?
✦ member needs
✦ schutz theory
✦ fundamental
interpersonal
relationship
orientation (FIRO)
✦ inclusion, control,
affection

4. how do people act in groups?
✦ member roles
✦ task - behaviors used
to achieve goal
✦ initiator, information
seeker, coordinator/
chairperson,
information giver,
opinion seeker/giver,
clarifier, evaluator,
energizer,
technician, recorder

5. how do people act in groups?
✦ member roles
✦ maintenance -
behaviors used to
encourage relationships
✦ encourager,
harmonizer,
compromiser,
tension releaser,
gatekeeper,
teamworker

6. how do people act in groups?
✦ member roles
✦ self-centered -
behaviors that center
around individual
needs rather than
group needs
✦ blocker, recognition
seeker, clown,
deserter, confessor,
special interest
pleader

7. how do people act in groups?
✦ member confidence
✦ communication
apprehension -
individuals level of fear
associated with
communication with
others - either in
presentation format or
conversation format

8. how do people act in groups?
✦ member confidence
✦ communication
apprehension
✦ know that you are not
alone
✦ be well prepared + relaxed
✦ learn communication skills
✦ think positively
✦ visualize success

9. how do people act in groups?
✦ member confidence
✦ communication
apprehension
✦ provide supportive and
constructive feedback
✦ encourage and include
anxious members
✦ stop talking

10. how do people act in groups?
✦ member assertiveness
✦ speaking up and acting in
your own interests without
denying rights/interests of
others

11. how do people act in groups?
✦ member assertiveness
✦ prepare for meetings
✦ ask for time to speak at
meetings
✦ express opinions, thoughts
and feelings clearly
✦ maintain direct eye contact
✦ posture is alert and focused
✦ speak expressively

12. how do people act in groups?
✦ member assertiveness
✦ passivity - non participating
group members because of
comm app.
✦ aggressiveness - members act
in self interest at expense of
others
✦ passive-aggressive -
undermine group members
behind their backs, rarely
follow through with
promises

13. why do people stay in groups?
✦ role of motivation
✦ provides inspiration,
incentives, and reasons
that move group
members to work
together to achieve
common goal

14. why do people stay in groups?
✦ member motivation
✦ maslow’s hierarchy
✦ satisfiers /
motivators
✦ schutz’s FIRO

15. why do people stay in groups?
✦ group motivation
✦ sense of
meaningfulness
✦ work toward
meaningful and
achievable goals
✦ need feedback

16. why do people stay in groups?
✦ group motivation
✦ sense of choice
✦ strategies for
achieving goal
✦ each member knows
responsibilities,
expectations
✦ each member should
have equal power of
choice

17. why do people stay in groups?
✦ group motivation
✦ sense of competence
✦ competent group
members who are
ready, willing and
able to perform tasks
✦ recognition and
praise is helpful

18. why do people stay in groups?
✦ group motivation
✦ sense of progress
✦ need structure, sub-
deadlines to measure
progress

19. why do people stay in groups?
✦ assessment and feedback
✦ assessment: mechanism
for monitoring group
progress / way of
determining whether a
group has achieved
goals

20. why do people stay in groups?
✦ assessment and feedback
✦ controlling feedback -
tells people what to do
✦ informational feedback
- tells people how
they’re doing
✦ ‘it’ vs. ‘you’ statements
✦ reprimands

21. why do people stay in groups?
✦ rewards
✦ extrinsic - from
environment (external
to group)
✦ intrinsic - from within
(internal to group)

22. why do people stay in groups?
✦ rewards
✦ how to be objective
✦ fair
✦ equitable
✦ competitive
✦ appropriate

23. why do people stay in groups?
✦ rewards
✦ effective rewards
✦ personal recognition
✦ material
compensation

24. why do people stay in groups?
✦ punishment
✦ demotivation tool

25. how to brainstorm for topics
✦ start with clear idea, think for
few minutes before starting
✦ assign someone to write down
all ideas - try to make them all
visible to everyone
✦ go for quota
✦ encourage creativity
✦ all input - no putdown
✦ build on ideas / jump around