Scalability problems and E-business
An e-business can be successful only if it is able to meet the three core requirements they include availability, scalability and cost effectiveness. E-business planning incorporates a host of processes: the business model analyzes the characterestics of the business, functional model looks at the navigational structure of the site, customer model tracks the patterns of customer behavior and the resource model looks at site architecture and service demands. Additionally, there are five determinants to E-Loyalty. They include, quality support system, on-time delivery, compelling product presentation, convenient and reasonably priced transportation costs and trustworthy privacy policies with respect to customers’ identity and purchases. There are five basic principles to succeed in the e-business universe. The entrepreneur should take the lead in satisfying customer expectations, should reach out to new markets by filling a gap, get to market quickly as well as quickly respond to market changes. In a similar vein there are certain guidelines for achieving efficiency in the e-business space. They include sound process management, integrated information systems, deep business knowledge and long range planning.
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Scalability problems and E-business
- 1. Scalability problems Multitiered Architecture Client Internet Internet E-business site LAN Database Web and Servers Authentication Servers LAN Transaction Servers
- 2. Three Requestments to be Met by e- Business Users and customers can count on being able to access any Availability webservices from anywhere , any time, regarding of the load at the website and the network. Should Services are provided with Provide quality information based Servers should be able to e-business Scalability Services to provide services to all potential Customers customers whose number is fast growing and unknown for a company. Quality of web services represented by availability and fast –response times, should be Cost-effectiveness achieved with an IT Infrastructure that minimises cost.
- 3. Reference Model for e-Business PlanningExternal Business view Metrics Business Characteristics Model of Business Navigational Functional structure of the site Model Customer Patterns of customer Model Behaviour Site Architecture and Resource Service Demands Model Technological Internal View Metrics
- 4. Five Determinants of e-loyalty Quality support system Deter- On-time delivery minants of E- loyalty Compelling product Presentations Convenient and reasonably priced transportation costs Trustworthy privacy policies with respect to customers’ identity and purchases
- 5. Universal or server-Based unified Messaging Telephony Server Voice mail, faxes and E- mail Server E-mail
- 6. Integrated or Client Based Message Voice mail, faxes and Telephony Server e-mail Client e-mail E- mail Server messages
- 7. Basic Principles of Effectiveness Took the lead on Reached out to new Customers expectations Markets by filling a gap Basic principle of Effectiveness Operated in a daily Get to market Planning model quickly Anticipated or reached In a flash to market Changes
- 8. Guidelines of Efficiency Sound Process Management Integrated Long Range Guideliness of Information Planning Efficiency Systems Deep business knowledge
- 9. Ping/Pong Pong Ping Pong Ping Po Pi ng ng Pi ng Po ng Pong Pong Ping Ping Fire wall
- 10. e-Enterprise Business e - b – Electronic Business Impact e – c – Electronic Commerce e- e – Electronic Enterprise e -e e -b c e- re Brochu ware 1995 1997 1999 2000
- 11. Digital Nervous System-Enabled Value chain Logistics Engi- Market- Customer R&D Sales & nearing ing support Distribution
- 12. Internet Enabled by a Digital Nervous System Business Business Internet Internet link to linked to Business customers Partners Orignal Business ‘Intranet’ enabled by a digital nervous system
- 13. Impact Found in Info-Intensive Industries Value Creation Digital Mass Produced Customer dialogue Clearing Bank Finance Insurance, Media education Core Offering Tourism Health Care Retail Manufacturing Distribution Petroleum Local Physical Agriculture Trades
- 14. The Essential Elements of an Electronic Business Customer Network Supplier Shop front Settlement Catalog Fulfilment Note:- Some trust and securities have to be established – not shown (intangible attributes) Financial Institution
- 15. Road Map to an Electronic Business Architecture Stage 1 Stage 4 Stage 5 Stage 2 Stage 3
- 16. Business to E-Business Transformation Leverage Solve business problems, Knowledge and Transform Core business Process Build e-business applications. Information Run a scalable available infrastructure Customer Relationship Management Links customers Supply Chain and partners Management E-commerce Knowledge Management Business Intelligence ERP Customer relationship Billing and Payments Use existing IT E-mail Messaging and Collaboration e- supply chain commerce web applications. Infrastructure
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