The document discusses the major types of information systems used in organizations and their relationships. It describes transaction processing systems, management information systems, decision support systems, and executive support systems. It also evaluates how information systems support key business functions like sales, manufacturing, finance, and human resources. Finally, it examines how information systems enable business processes and integration across the enterprise.

1. 2 Chapter Information Systems in the Enterprise

5. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Types of Information Systems Figure 2-1

8. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS The Four Major Types of Information Systems Figure 2-2

10. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS A Symbolic Representation for a Payroll TPS Figure 2-3

11. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Typical Applications of TPS Figure 2-4

13. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Management Information Systems (MIS) (continued) Figure 2-5

14. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Management Information Systems (MIS) (continued) A sample MIS report Figure 2-6

16. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Decision-Support Systems (DSS) (Continued) Voyage-estimating decision-support system Figure 2-7

18. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Model of a Typical Executive Support System Figure 2-8

20. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Relationship of Systems to One Another Interrelationships among systems Figure 2-9

21. Management Information Systems Chapter 2 Information Systems in the Enterprise MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Relationship of Systems to One Another In contemporary digital firms, the different types of systems are closely linked to one another. This is the ideal. In traditional firms these systems tend to be isolated from one another, and information does not flow seamlessly from one end of the organization to the other. Efficiency and business value tend to suffer greatly in these traditional firms

23. Management Information Systems Chapter 2 Information Systems in the Enterprise SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Sales and Marketing Systems Table 2-2 SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL Order processing Enter, process, and track orders Operational Pricing analysis Determine prices for products and services Management Sales trend forecasting Prepare 5-year sales forecasts Strategic

25. Management Information Systems Chapter 2 Information Systems in the Enterprise SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Manufacturing and Production Systems SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL Machine control Control the actions of machines and equipment Operational Production planning Decide when and how many products should be produced Management Facilities location Decide where to locate new production facilities Strategic

26. Management Information Systems Chapter 2 Information Systems in the Enterprise Overview of an Inventory System SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Figure 2-10

28. Management Information Systems Chapter 2 Information Systems in the Enterprise SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Financing & Accounting Systems (Continued) Table 2-4 SYSTEM DESCRIPTION ORGANIZATION-AL LEVEL Accounts receivable Tracks money owed the firm Operational Budgeting Prepares short-term budgets Management Profit planning Plans long-term profits Strategic

30. Management Information Systems Chapter 2 Information Systems in the Enterprise SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Human Resource Systems (Continued) Table 2-5 SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL Training and development Tracks employee training, skills, and performance appraisals Operational Compensation analysis Monitors the range and distribution of employee wages, salaries, and benefits Management Human resources planning Plans the long-term labor force needs of the organization Strategic

31. Management Information Systems Chapter 2 Information Systems in the Enterprise Human Resource Systems (Continued) An Employee Recordkeeping System SYSTEMS FROM A FUNCTIONAL PERSPECTIVE Figure 2-11

37. Management Information Systems Chapter 2 Information Systems in the Enterprise The Order Fulfillment Process INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-12

41. Management Information Systems Chapter 2 Information Systems in the Enterprise Enterprise Application Architecture INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-13

43. Management Information Systems Chapter 2 Information Systems in the Enterprise Traditional View of Systems INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-14

44. Management Information Systems Chapter 2 Information Systems in the Enterprise Enterprise Systems INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-15

49. Management Information Systems Chapter 2 Information Systems in the Enterprise Haworth’s Supply Chain Management Systems INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-16

54. Management Information Systems Chapter 2 Information Systems in the Enterprise Customer Relationship Management (CRM ) INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications Figure 2-17