This document provides an overview of key concepts related to information systems. It defines an information system as an organized combination of people, hardware, software, data, networks and procedures that stores, retrieves, transforms and disseminates information in an organization. The document also discusses the types of information systems, including operations support systems that efficiently process transactions, and management support systems that provide information to support managerial decision making.
Foundation of Information Systems in Business Aamir Gill
What is an information system?
Role of information system in Business!
Types of Information Systems
Operation Support Systems
Examples of Operations Support Systems
Management Support Systems
Operational & Managerial IS
IS Classifications by Scope
Measures of Success
What is a System?
System Components
Cybernetic Systems
A Business System
Information System Resources
Data vs. Information
Network Resources
Information Systems Activities
Recognizing Information Systems
This presentation covers topic like Information Definition
Meaning of Information System
2.1 Component of Information System
2.2 Functional elements of Information System
2.3 Types of Information System
2.4 Application of Information System
2.5 Recognizing Information System
3. Information System and Society
3.1Information Society
3.2 Types of Information Society
4. Information System and Organization
4.1 ERP Information System in Organization
4.2Information System for a Business Organization.
5. Constraint and Limitation of Information System
Information Systems in Global Business Todaytvto1381
Explain why information systems are so essential in business today.
Define an information system from both a technical and a business perspective.
Identify and describe the three dimensions of information systems
Problem: Tough competition and demanding customers.
Solutions: Redesigned order and production processes reduce costs, increase revenue, and improve customer service.
Foundation of Information Systems in Business Aamir Gill
What is an information system?
Role of information system in Business!
Types of Information Systems
Operation Support Systems
Examples of Operations Support Systems
Management Support Systems
Operational & Managerial IS
IS Classifications by Scope
Measures of Success
What is a System?
System Components
Cybernetic Systems
A Business System
Information System Resources
Data vs. Information
Network Resources
Information Systems Activities
Recognizing Information Systems
This presentation covers topic like Information Definition
Meaning of Information System
2.1 Component of Information System
2.2 Functional elements of Information System
2.3 Types of Information System
2.4 Application of Information System
2.5 Recognizing Information System
3. Information System and Society
3.1Information Society
3.2 Types of Information Society
4. Information System and Organization
4.1 ERP Information System in Organization
4.2Information System for a Business Organization.
5. Constraint and Limitation of Information System
Information Systems in Global Business Todaytvto1381
Explain why information systems are so essential in business today.
Define an information system from both a technical and a business perspective.
Identify and describe the three dimensions of information systems
Problem: Tough competition and demanding customers.
Solutions: Redesigned order and production processes reduce costs, increase revenue, and improve customer service.
These presentations are created by Tushar B Kute to teach the subject 'Management Information System' subject of TEIT of University of Pune.
http://www.tusharkute.com
These presentations are created by Tushar B Kute to teach the subject 'Management Information System' subject of TEIT of University of Pune.
http://www.tusharkute.com
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Chap01 Foundations of Information Systems in BusinessAqib Syed
James A. O'Brien, and George Marakas. Management Information Systems with MISource 2007, 8th ed. Boston, MA: McGraw-Hill, Inc., 2007. ISBN: 13 9780073323091
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Chapter 1 introduction to information system
1. Chapter 1 Foundations
of Information Systems
in Business
James A. O'Brien, and George Marakas.
Management Information Systems with MISource
2007, 8th
ed. Boston, MA: McGraw-Hill, Inc.,
2007. ISBN: 13 9780073323091
2. Chapter 1 Foundations of Information Systems in Business
2
What is a System?
A set of interrelated components
With a clearly defined boundary
Working together
To achieve a common set of objectives
3. Chapter 1 Foundations of Information Systems in Business
3
What is an Information System?
An organized combination of…
People
Hardware and software
Communication networks
Data resources
Policies and procedures
This system…
Stores, retrieves, transforms, and
disseminates information in an organization
4. Chapter 1 Foundations of Information Systems in Business
4
Information Technologies
Information Systems
All the components and resources necessary
to deliver information and functions to the
organization
Could be paper based
Information Technologies
Hardware, software, networking, data
management
Our focus will be on computer-based information
systems (CBIS)
5. Chapter 1 Foundations of Information Systems in Business
5
What Should Business
Professionals Know?
6. Chapter 1 Foundations of Information Systems in Business
6
Fundamental Roles of IS in
Business
7. Chapter 1 Foundations of Information Systems in Business
7
Trends in Information Systems
Data
Processing
Management
Reporting
Decision
Support
Strategic &
End User
Electronic
Commerce
1950-1960 1960-1970 1970-1980 1980-1990 1990-2000
Electronic
Data
Processing
- TPS
Management
Information
Systems
Decision
Support
Systems
- Ad hoc
Reports
End User
Computing
Exec Info Sys
Expert Systems
SIS
Electronic
Business &
Commerce
-Internetworked
E-Business &
Commerce
8. Chapter 1 Foundations of Information Systems in Business
8
What is E-Business?
Using Internet technologies to empower…
Business processes
Electronic commerce
Collaboration within a company
Collaboration with customers, suppliers, and
other business stakeholders
In essence, an online exchange of value
9. Chapter 1 Foundations of Information Systems in Business
9
How E-Business is Being Used
10. Chapter 1 Foundations of Information Systems in Business
10
E-Business Use
Reengineering
Internal business processes
Enterprise collaboration systems
Support communications, coordination and
coordination among teams and work groups
Electronic commerce
Buying, selling, marketing, and servicing of
products and services over networks
11. Chapter 1 Foundations of Information Systems in Business
11
Types of Information Systems
Operations Support Systems
Efficiently process business transactions
Control industrial processes
Support communication and collaboration
Update corporate databases
Management Support Systems
Provide information as reports and displays
Give direct computer support to managers
during decision-making
12. Chapter 1 Foundations of Information Systems in Business
12
Purposes of Information Systems
13. Chapter 1 Foundations of Information Systems in Business
13
Operations Support Systems
What do they do?
Efficiently process business transactions
Control industrial processes
Support communications and collaboration
Update corporate databases
14. Chapter 1 Foundations of Information Systems in Business
14
Types of OSS
Transaction Processing Systems
Record and process business transactions
Example: sales processing, inventory systems,
accounting systems
Process Control Systems
Monitor and control physical processes
Example: using sensors to monitor chemical
processes in a petroleum refinery
Enterprise Collaboration Systems
Enhance team and workgroup communication
Example: email, video conferencing
15. Chapter 1 Foundations of Information Systems in Business
15
Two Ways to Process Transactions
Batch Processing
Accumulate transactions over time and
process periodically
Example: a bank processes all checks
received in a batch at night
Online Processing
Process transactions immediately
Example: a bank processes an ATM
withdrawal immediately
16. Chapter 1 Foundations of Information Systems in Business
16
Management Support Systems
What do they do?
Provide information and support for effective
decision making by managers
Management information systems
Decision support systems
Executive information systems
17. Chapter 1 Foundations of Information Systems in Business
17
Types of Management Support Systems
Management Information Systems (MIS)
Reports and displays
Example: daily sales analysis reports
Decision Support Systems (DSS)
Interactive and ad hoc support
Example: a what-if analysis to determine where
to spend advertising dollars
Executive Information Systems (EIS)
Critical information for executives and
managers
Example: easy access to actions of competitors
18. Chapter 1 Foundations of Information Systems in Business
18
Other Information Systems
Expert Systems - provide expert advice
Example: credit application advisor
Knowledge Management Systems - support creation,
organization, and dissemination of business knowledge
throughout company
Example: intranet access to best business practices
Strategic Information Systems - help get a strategic
advantage over customer
Example: shipment tracking, e-commerce Web
systems
Functional Business Systems - focus on operational and
managerial applications of basic business functions
Example: accounting, finance, or marketing
19. Chapter 1 Foundations of Information Systems in Business
19
IT Challenges and Opportunities
20. Chapter 1 Foundations of Information Systems in Business
20
Measuring IT Success
Efficiency
Minimize cost, time, and use of information
resources
Effectiveness
Support business strategies
Enable business processes
Enhance organizational structure and culture
Increase customer and business value
21. Chapter 1 Foundations of Information Systems in Business
21
System Concepts: A Foundation
System concepts help us understand…
Technology: hardware, software, data
management, telecommunications networks
Applications: to support inter-connected
information systems
Development: developing ways to use
information technology includes designing the
basic components of information systems
Management: emphasizes the quality,
strategic business value, and security of an
organization’s information systems
22. Chapter 1 Foundations of Information Systems in Business
22
What is a System?
A system is…
A set of interrelated components
With a clearly defined boundary
Working together
To achieve a common set of objectives
By accepting inputs and producing outputs
In an organized transformation process
23. Chapter 1 Foundations of Information Systems in Business
23
Basic Functions of a System
Input
Capturing and assembling elements that enter
the system to be processed
Processing
Transformation process that converts input
into output
Output
Transferring transformed elements to their
ultimate destination
24. Chapter 1 Foundations of Information Systems in Business
24
Cybernetic System
All systems have input, processing, and output
A cybernetic system, a self-monitoring, self-
regulating system, adds feedback and control:
Feedback is data about the performance of a
system
Control involves monitoring and evaluating
feedback to determine whether a system is moving
toward the achievement of its goal
26. Chapter 1 Foundations of Information Systems in Business
26
Other System Characteristics
If a system is one of the components of a larger
system, it is a subsystem
The larger system is an environment
Several systems may share the same
environment
Some may be connected via a shared
boundary, or interface
Types of systems…
Open
Adaptive
28. Chapter 1 Foundations of Information Systems in Business
28
Information System Resources
People Resources
Specialists
End users
Hardware Resources
Machines
Media
Software Resources
Programs
Procedures
Data Resources
Product descriptions, customer records, employee files,
inventory databases
Network Resources
Communications media, communications processors, network
access and control software
Information Resources
Management reports and business documents using text and
graphics displays, audio responses, and paper forms
29. Chapter 1 Foundations of Information Systems in Business
29
Data Versus Information
Data are raw facts about physical phenomena or
business transactions
Information is data that has been converted into
meaningful and useful context for end users
Example:
Sales data is names, quantities, and dollar
amounts
Sales information is amount of sales by
product type, sales territory, or salesperson
30. Chapter 1 Foundations of Information Systems in Business
30
IS Activities
Input of data resources
Data entry activities
Processing of data into information
Calculations, comparisons, sorting, and so on
Output of information products
Messages, reports, forms, graphic images
Storage of data resources
Data elements and databases
Control of system performance
Monitoring and evaluating feedback
31. Chapter 1 Foundations of Information Systems in Business
31
Recognizing IS
Business professionals should be able to look at
an information system and identify…
The people, hardware, software, data, and
network resources they use
The type of information products they produce
The way they perform input, processing,
output, storage, and control activities