Collaboration involves working with others to achieve shared goals and can be short or long term. The nature of work is changing to emphasize interaction jobs and teamwork over individual work. This requires new collaboration technologies and the development of collaborative cultures within organizations. An enterprise system uses social networking platforms to deepen interactions between employees, customers, and suppliers by facilitating information sharing. Investing in collaboration tools can improve productivity, quality, innovation, and customer service to boost financial performance. Building a collaborative culture involves relying on teams rather than command and control, and using tools like email, wikis, and social networking software to support teamwork.

1. System For Linking The Enterprise System
For Collaboration And Team Work
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2. Collaboration
 Working with others to achieve shared & explicit goals
 Occurs when two or more people work together to achieve a common goal, result or work project
 Collaboration requires feedback and iteration
 Short lived or long term
 Informal or formal (teams)
 Focuses on Task/mission accomplishment & usually takes place in business or organization & between businesses
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3. Growing importance of collaboration
 Changing nature of work
 From factory to manufacturing & pre-computer office work
 Work organized by silos
 Growth of professional work - “interaction jobs”
 Interaction jobs tend to be prof. jobs in service sector became close coordination & collaboration
 Changing organization of the firm
 Past - used hierarchical fashion
 Now - organized into groups & teams expected to develop their own methods 4 accomplish task
 Senior managers observe & measure result
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4.  Changing scope of the firm
 Single location to multiple location
 Large global companies need to have teams working on global basis
 Emphasis on innovation
 Great individuals are working with a team of brilliant colleagues
 Strong collaboration practices & technologies are believed to increase quality of innovation
 Changing culture of work
 The idea/belief from differ teams can produce better output
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5. The Enterprise System
 Use of social networking platforms, internal and external
 Engage employees, customers, and suppliers
 Goal is to deepen interactions and expedite information sharing
 “Conversations”
 Requires information transparency
 Driving the exchange of information without intervention
 from executives or others
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6. Business benefits of collaboration and teamwork
 Investments in collaboration technology can bring organization improvements, returning high ROI
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7. Benefits
 Productivity
 Can complete a complex task faster
 Fewer errors
 Quality
 Can communicate errors
 Fast corrective actions
 Reduction in buffers among production units
 Innovation
 Come up with more innovative ideas for product & services
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8.  Customer Service
 Can solace customer complaints
 Issues faster & more effectively
 Financial Performance
 Collaborative firms have superior sales, sales growth & financial performance
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9. Building a collaborative culture and business
processes
 “Command and control” organizations
 No value placed on teamwork or lower-level participation in decisions
 Collaborative business culture
 Senior managers rely on teams of employees.
 Policies, products, designs, processes, and systems rely on teams.
 The managers purpose is to build teams.
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10. Tools for collaboration and teamwork
 E-mail and instant messaging
 Wikis
 Virtual worlds
 Collaboration and social business platforms
 Virtual meeting systems (telepresence)
 Cloud collaboration services (Google Tools, cyberlockers)
 Microsoft SharePoint
 IBM Notes
 Enterprise social networking tools
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11. Enterprise social networking software
capabilities
 Profiles
 Content sharing
 Feeds and notifications
 Groups and team workspaces
 Tagging and social bookmarking
 Permissions and privacy
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12. Building a collaborative culture and Enterprise System
 “Command and control” organizations
 No value placed on teamwork or lower-level
 participation in decisions
 Collaborative business culture
 Senior managers rely on teams of employees.
 Policies, products, designs, processes, and systems rely
 on teams.
 The managers purpose is to build teams.
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13. Reference
 https://www.mindmeister.com/183357003/system-for-collaboration-teamwork
 http://ocmis.blogspot.com/2013/03/global-e-business-and-collaboration.html
 https://www.slideshare.net/aashimawadhwa37/global-e-business
 https://www.slideshare.net/muathasmar/mis-chapter-2-16413603
 http://www2.southeastern.edu/Academics/Faculty/mhuynh/teach/omis350/ppt-
laudon/Laudon_MIS14_ch02.pdf
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