The consultancy was hired to redesign a refinery's natural gas letdown and distribution system to improve reliability and save costs. Through concept design, engineering studies, and detailed process design, they created a new configuration with separate letdown systems and improved equipment. A dynamic simulation model validated the new design's reliability under various disturbances without requiring plant trials. It informed commissioning and ensured high reliability when converting to natural gas, saving $3 million per year by removing the costly LPG backup system.