This document discusses case management and the Camunda platform. It begins with an introduction to Bernd Rücker from Camunda and provides details about the company. It then discusses the differences between structured and unstructured work processes. Case management (CMMN) is presented as a better model for unstructured "knowledge work" compared to BPMN. An example of an underwriting case is modeled in CMMN. The document concludes with a discussion of how BPMN, CMMN, and decision modeling (DMN) fit together in the Camunda vision.