The document provides insights on thriving in a cloud-native world through BPM (Business Process Management) strategies, emphasizing the importance of agility, scalability, and collaboration. It outlines five key tips for successful BPM in this context, which include adopting horizontal scalability, enhancing observability, and leveraging low-code technologies. Additionally, it discusses the role of microservices in enabling flexible software deployment and highlights the need for organizations to rethink their BPM infrastructure and processes.

1. BPM Renaissance
5 Tips to Thrive in a Cloud-Native World
12 February 2020

2. 2
Today’s Presenters
Daniel Meyer
CTO
Camunda
Jason Bloomberg
President
Intellyx

3. 3
Housekeeping
• The webinar is being recorded
• The recording and slides will be made
available after the webinar
• Please submit questions via the
GoToWebinar control panel

4. BPM Renaissance
5 Tips to Thrive in a Cloud-
Native World
Jason Bloomberg
President
jason@intellyx.com
@theebizwizardCopyright © 2020, Intellyx, LLC

5. About Jason Bloomberg
§ President of
industry analyst
firm Intellyx
§ Frequent contributor
to numerous
publications
§ Published the Agile Digital Transformation
Roadmap poster
Copyright © 2020, Intellyx, LLC

6. The Shifting Context for BPM
§ The old way
§ Stable, repeatable, back-
office processes
§ The new priorities
§ Dynamic, customer-facing
processes
§ Collaborative, iterative
workflow development
Copyright © 2020, Intellyx, LLC
Welcome to the digital world
PhotoCredit:LesChatfieldhttps://www.flickr.com/photos/elsie/

7. Reinventing BPM Infrastructure
§ Digital customer focus
driving massive scale
for BPM
§ Agility priorities
driving new levels of
flexibility
§ BPM running on cloud-
native infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:hbp_pixhttps://www.flickr.com/photos/85128884@N00/

8. What is ‘Cloud-Native’ Computing?
§ Let’s bring all the
goodness of the cloud to
all our IT, in particular,
what’s on premises
§ Horizontal scalability
§ Elasticity
§ Configurability & self-service
§ Open source & open APIs
§ As-a-Service business models
Copyright © 2020, Intellyx, LLC
PhotoCredit:AllenWatkinhttps://www.flickr.com/photos/allenthepostman/,
SusanneNilssonhttps://www.flickr.com/photos/infomastern/,andIntellyx.

9. Characteristics of Cloud-Native
Infrastructures § Ephemeral
§ Microservices, containers, & pods come and
go
§ Dynamic
§ Microservices support CI/CD (DevOps)
principles
§ Real-time
§ Stateless, scalable processing must happen
in real-time
§ Observable
§ Natively supports management
infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:Shawnhttps://www.flickr.com/photos/cdnav8r/

10. BPM in a Cloud-Native World
1. Horizontal scalability &
elasticity
2. Transparency &
observability
3. Collaborative workflow
development
4. Flattened decision making
5. Increase in business agility
Copyright © 2020, Intellyx, LLC
PhotoCredit:SteveJohnsonhttps://www.flickr.com/photos/artbystevejohnson/

11. Why Microservices Matter for BPM
§ Enable organizations to
deploy flexible software at
scale
§ Earlier technological
foundations for BPM not up
to the task
§ ERP applications
§ Enterprise middleware
§ Coding-centric frameworks like
.NET or Java EE
Copyright © 2020, Intellyx, LLC

12. Observability for BPM
§ Combines traditional ops
monitoring with greater
empowerment for
operators
§ Business processes under
management become
more dynamic
§ Cloud-native BPM tooling must
support cloud-native
observability in order to ensure
adequate quality of service
Copyright © 2020, Intellyx, LLC
PhotoCredit:SiriHardelandhttps://www.flickr.com/photos/sirihardeland/

13. BPM Renaissance at your
Organization
§ Take a page from Agile
§ Collaborative & iterative
§ Push decision making into the
organization
§ Leverage low-code
technologies for modern
BPM
§ Scale people, process, and
technology with DevOps and
CI/CD
Copyright © 2020, Intellyx, LLC
PhotoCredit:BeyondForgettinghttps://www.flickr.com/photos/bren/

14. Envisioning Reborn BPM
§ Ongoing process
improvement
§ Increasingly
personalized processes
§ Digital transformation
by any other name
Copyright © 2020, Intellyx, LLC
BPM renaissance requires a top-to-bottom rethink
PhotoCredit:ChrisHarrisonhttps://www.flickr.com/photos/cdharrison/

15. Jason Bloomberg
President, Intellyx
jason@intellyx.com
@theebizwizard
Download poster at AgileDigitalTransformation.com
Copyright © 2020, Intellyx, LLC

16. 1616
5 Habits of Successful Process
Automation Projects

17. #1 – Make it developer friendly
◆ Your language
◆ Your version control system
◆ Your CI/CD pipeline
◆ Your integration preference
◆ Your workflow model = source code

18. 18
#2 – Drive collaboration opportunities
18
◆ Capture business and technical needs simultaneously
◆ Standards-based common BPMN language
◆ Document the process
◆ Get it right…

19. 19
#3 – Plan for scale and scope early
◆ Align use cases to the order of magnitude needed
◆ Use the same process automation code anywhere
◆ Automation needs: Humans? ‘Robots’? High Throughput?
19

20. 20
#4 – Make it visible
20
Improve
Results
Fix
Issues
Share
Data

21. 21
#5 – Build in business agility
Add business agility to your automation
◆ Build a small project...quickly
◆ Focus on customer outcomes
◆ Share a process model for communications
◆ Change logic fast using decision models
◆ Increase team productivity
21
ValueofBusinessAgility

22. 22
About Camunda
Camunda innovates process automation with a developer-friendly approach
that is standards-based, highly scalable and collaborative for business & IT
22
Founded
2008
Employees
200+ Worldwide offices:
America, Asia & Europe
5
Countries with people
using Camunda
190+
Community Members
100,000+
Enterprise Customers
300+

23. 2323
Camunda is helping
NASA go to Mars!
2020

24. 24
Camunda Customers
24
InsuranceFinancial
Services
Telco Technology ‘Startups’Media

25. 2525
GET STARTED TODAY
1) 30-Day Enterprise Platform Trial
2) Sign-up for a DEMO
www.camunda.com

26. Q&A

27. Thank you