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Gino SA Distribution
Channel Management
Case Analysis
By- Rahee Hardaha
GinoBurnerCo.
Who are the Key Players
•David Zhou
China Marketing Manager of Gino SA
•Jean-Michelle Pierre
Gino’s Asia Pacific Manager
•Henry Gong
Jinghua’s General Manager
•Feima Boiler Co. Ltd.
CurrentSituation
•To resolve conflict with Distribution Channel
•To decide whether to give OEM status to Feima
•Increase Annual combined sales
•Increase annual sales of Industrial burner
•Develop OEM accounts
•Improve spare and supply
•Build the Brand image
FactsandInsight
World Market for Burners (in thousands of units)
Area Marketsize GinoSales
Europe 574 276
NorthAmerica 433 45
Asia 291 36
RestofTheWorld 250 24
Total 1548 381
FactsandInsight
Advantages:
• In house production Capabilities
• A well established channel network
• International Exposure
Range OutputRange Production(in
thousandsofunits)
AverageMargin%
Domestic 50000-300000 329 20
Commercial 300000-2000000 49 25
Industrial >2000000 3 30
Total 381
FactsandInsight
Production and Margines
Gino:
• Domestic Range Market: Price leader in that range and 14% market
share
• Commercial Range: Growth is impressive and nearly 8% market
share
• Industrial Range Market: Very Disappointing even after offering
prices 10% to 20% lower than it’s competitor
Estimated Size of Ranges (Total China Market)
FactsandInsight
Jingua Mechanical Engineering Company (Northern Region)
Also made and sold boilers although margins on the boilers was less than
that on burners
FUNG’s Co. (Central Coastal Region)
Main product line was textile Machinery with over 90% of annual
turnover
Wayip Trading Company(Sothern Region)
100% Gino burners business
FactsandInsight
Jinghua FUNG’s Wayip Total
Domestic 4354 3075 3458 10887
Commercial 876 433 568 1877
Industrial 37 48 52 137
Total 5267 3556 4078 12901
FactsandInsight
• Transfer Price: Free on the board price in U.S. dollars
• Base Price: Price in RMB including import duty, VAT, shipping,
insurance and domestic transportation
• Public Price: Grossing up Base price by 60%
• Contract Price: Actual Transaction Price
20% discount off the public price is provided by
distributors
Gino had agreed to allow maximum 25% discount
FactsandInsight
Some Market changes in Distributor's Behavior in recent Months
• They were demanding for better terms
• Stolen Sales causing lack of service and technical support to new
customers
• Reluctance to Stock Industrial Burners
lost at least 50 units sale due to lack of inventory
FactsandInsight
• Leading Boiler company in northern china
• Jinghua’s Customer and it allowed an average 25% Discount
• The primary purpose of approaching Gino for OEM treatment
was to obtain at least 10% greater discount
• It will buy at least 50% of its commercial and industrial
burners and all its domestic burners in return
Range Volume Burner from Gino Estimated After
Getting OEM
Domestic 1055 350 1055
Commercial 163 50 82
Industrial 71 3 35
Total 1289 403 1172
FactsandInsight
• Henry Gong, Jinghua’s General Manager
• Aggressively opposing the deal between Feima and Gino for OEM
account
• Threatened to reconsider the co-operation with Gino is Feima is
touched and was famous for honoring what he said
• He was an expert in Networking and lobbying Gino’s other two
distributors
Reasonforopposing:
1. Ginoshould notdevelopdistributor’sexistingcustomeras
OEMaccounts
2. Itcould destroydistributor’sconfidenceinco-operation
FactsandInsight
Zhou has to Decide whether
he wants to sign OEM with
Fiema?
1. What are the advantages?
2. Is it possible to give atleast 10% more discount to
Feima?
3. Is it possible to charge prices higher than what it
charges to Distributor?
4. How it will affect the Jinghua?
Advantages
• Developing OEM business was one way to combat the increasing
bargaining power of distributors
• Good opportunity to break into a well-entrenched customer(other
competitors) in industrial burners
• Receive good reference account
• Success with Feima would make it easier for Gino to develop OEM
business
• It will help in developing Brand image
Advantages
Range Volume Burnerfrom
Gino
EstimatedAfter
Getting OEM
Difference
Domestic 1055 350 1055 705
Commercial 163 50 82 32
Industrial 71 3 35 32
Total 1289 403 1172 769
Advantages
Taking Difference and average
Transfer Price
Range Difference TransferPrice(RMB) AverageMargin% AverageMargin(RMB)
Domestic 705 2500 20 3,52,500
Commercial 32 9000 25 72,000
Industrial 32 65000 30 6,24,000
Total 769 10,48,5000
Advantages
•UpfrontInvestment RMB2,00,00
•MonthlyoperationCost RMB30,000
•TotalCostinFirstYear RMB5,60,000
Willitbeabletogive10%morediscount?
• Lets assume the transfer price is $100.
• Base price will 100*12.32= RMB1,232
• So the public price will be 1232*1.6= RMB1,972
• At present Feima is getting 25% discount
• At 35% discount, it will cost 1972*.65 = RMB1,282
• It can charge $104
• 4% higher than what it charges to distributors
HowitwouldaffectJinghua?
•Jinghua has been placing much emphasis on
Feima to develop better business relationship
•Let’s see how much Jinghua would lose…
Feima was customer of Jinghua…..
Jinghua ToFeima AverageTransferPricefrom
Manufacturer(RMB)
Domestic 4354 350 2500
Commercial 876 50 9000
Industrial 37 3 65,000
Total 5267 353
• Cumulative effect factor(including import duty , VAT,
shipping , insurance and domestic transportation)=
1.484
• Margin Factor= (1.484*1.6*0.75) -1.484 = .30
Public Price Factor Discount
Jinghua’s margin and loss
LOSS=
379500
6352200
= 6%
With 6% loss in profit , Jinghua is less likely to leave Gino.
Jinghua ToFeima
Domestic 4354*2500*.3= RMB32,65,500 350*2500*.3=RMB2,62,500
Commercial 876*9000*.3= RMB23,65,200 50*9000*.3=RMB1,35,000
Industrial 37*65000*.3= RMB7,21.500 3*65000*.3=RMB58,500
Total RMB63,52,200 RMB3,79,500
Alternative
• DO not sign OEM with Feima and allow Jinghua to continue
business with it
• Applying pressure on Distributors to keep larger inventory of
Industrial Burner
• Launching sales force to penetrate in Industrial Range
Disadvantage:
• Loss of potential OEM
• Higher bargaining power of
distributor
• Increase in cost in order to launch
sales force
Advantages:
• This will also reduce cycle time
• Better relationship with
Distributors
Created by Rahee Hardaha,IIT Delhi, during an internship
by Prof. Sameer Mathur, IIM Lucknow.
www.IIMInternship.com
Case analysis :Gino SA distribution channel management

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Case analysis :Gino SA distribution channel management

  • 1. Gino SA Distribution Channel Management Case Analysis By- Rahee Hardaha
  • 3. Who are the Key Players •David Zhou China Marketing Manager of Gino SA •Jean-Michelle Pierre Gino’s Asia Pacific Manager •Henry Gong Jinghua’s General Manager •Feima Boiler Co. Ltd.
  • 5.
  • 6. •To resolve conflict with Distribution Channel •To decide whether to give OEM status to Feima •Increase Annual combined sales •Increase annual sales of Industrial burner •Develop OEM accounts •Improve spare and supply •Build the Brand image
  • 7. FactsandInsight World Market for Burners (in thousands of units) Area Marketsize GinoSales Europe 574 276 NorthAmerica 433 45 Asia 291 36 RestofTheWorld 250 24 Total 1548 381 FactsandInsight
  • 8. Advantages: • In house production Capabilities • A well established channel network • International Exposure Range OutputRange Production(in thousandsofunits) AverageMargin% Domestic 50000-300000 329 20 Commercial 300000-2000000 49 25 Industrial >2000000 3 30 Total 381 FactsandInsight Production and Margines
  • 9. Gino: • Domestic Range Market: Price leader in that range and 14% market share • Commercial Range: Growth is impressive and nearly 8% market share • Industrial Range Market: Very Disappointing even after offering prices 10% to 20% lower than it’s competitor Estimated Size of Ranges (Total China Market) FactsandInsight
  • 10. Jingua Mechanical Engineering Company (Northern Region) Also made and sold boilers although margins on the boilers was less than that on burners FUNG’s Co. (Central Coastal Region) Main product line was textile Machinery with over 90% of annual turnover Wayip Trading Company(Sothern Region) 100% Gino burners business FactsandInsight
  • 11. Jinghua FUNG’s Wayip Total Domestic 4354 3075 3458 10887 Commercial 876 433 568 1877 Industrial 37 48 52 137 Total 5267 3556 4078 12901 FactsandInsight
  • 12. • Transfer Price: Free on the board price in U.S. dollars • Base Price: Price in RMB including import duty, VAT, shipping, insurance and domestic transportation • Public Price: Grossing up Base price by 60% • Contract Price: Actual Transaction Price 20% discount off the public price is provided by distributors Gino had agreed to allow maximum 25% discount FactsandInsight
  • 13. Some Market changes in Distributor's Behavior in recent Months • They were demanding for better terms • Stolen Sales causing lack of service and technical support to new customers • Reluctance to Stock Industrial Burners lost at least 50 units sale due to lack of inventory FactsandInsight
  • 14. • Leading Boiler company in northern china • Jinghua’s Customer and it allowed an average 25% Discount • The primary purpose of approaching Gino for OEM treatment was to obtain at least 10% greater discount • It will buy at least 50% of its commercial and industrial burners and all its domestic burners in return Range Volume Burner from Gino Estimated After Getting OEM Domestic 1055 350 1055 Commercial 163 50 82 Industrial 71 3 35 Total 1289 403 1172 FactsandInsight
  • 15. • Henry Gong, Jinghua’s General Manager • Aggressively opposing the deal between Feima and Gino for OEM account • Threatened to reconsider the co-operation with Gino is Feima is touched and was famous for honoring what he said • He was an expert in Networking and lobbying Gino’s other two distributors Reasonforopposing: 1. Ginoshould notdevelopdistributor’sexistingcustomeras OEMaccounts 2. Itcould destroydistributor’sconfidenceinco-operation FactsandInsight
  • 16. Zhou has to Decide whether he wants to sign OEM with Fiema?
  • 17. 1. What are the advantages? 2. Is it possible to give atleast 10% more discount to Feima? 3. Is it possible to charge prices higher than what it charges to Distributor? 4. How it will affect the Jinghua?
  • 18. Advantages • Developing OEM business was one way to combat the increasing bargaining power of distributors • Good opportunity to break into a well-entrenched customer(other competitors) in industrial burners • Receive good reference account • Success with Feima would make it easier for Gino to develop OEM business • It will help in developing Brand image Advantages
  • 19. Range Volume Burnerfrom Gino EstimatedAfter Getting OEM Difference Domestic 1055 350 1055 705 Commercial 163 50 82 32 Industrial 71 3 35 32 Total 1289 403 1172 769 Advantages
  • 20. Taking Difference and average Transfer Price Range Difference TransferPrice(RMB) AverageMargin% AverageMargin(RMB) Domestic 705 2500 20 3,52,500 Commercial 32 9000 25 72,000 Industrial 32 65000 30 6,24,000 Total 769 10,48,5000 Advantages
  • 22. Willitbeabletogive10%morediscount? • Lets assume the transfer price is $100. • Base price will 100*12.32= RMB1,232 • So the public price will be 1232*1.6= RMB1,972 • At present Feima is getting 25% discount • At 35% discount, it will cost 1972*.65 = RMB1,282 • It can charge $104 • 4% higher than what it charges to distributors
  • 23. HowitwouldaffectJinghua? •Jinghua has been placing much emphasis on Feima to develop better business relationship •Let’s see how much Jinghua would lose…
  • 24. Feima was customer of Jinghua….. Jinghua ToFeima AverageTransferPricefrom Manufacturer(RMB) Domestic 4354 350 2500 Commercial 876 50 9000 Industrial 37 3 65,000 Total 5267 353
  • 25. • Cumulative effect factor(including import duty , VAT, shipping , insurance and domestic transportation)= 1.484 • Margin Factor= (1.484*1.6*0.75) -1.484 = .30 Public Price Factor Discount
  • 26. Jinghua’s margin and loss LOSS= 379500 6352200 = 6% With 6% loss in profit , Jinghua is less likely to leave Gino. Jinghua ToFeima Domestic 4354*2500*.3= RMB32,65,500 350*2500*.3=RMB2,62,500 Commercial 876*9000*.3= RMB23,65,200 50*9000*.3=RMB1,35,000 Industrial 37*65000*.3= RMB7,21.500 3*65000*.3=RMB58,500 Total RMB63,52,200 RMB3,79,500
  • 27.
  • 28. Alternative • DO not sign OEM with Feima and allow Jinghua to continue business with it • Applying pressure on Distributors to keep larger inventory of Industrial Burner • Launching sales force to penetrate in Industrial Range Disadvantage: • Loss of potential OEM • Higher bargaining power of distributor • Increase in cost in order to launch sales force Advantages: • This will also reduce cycle time • Better relationship with Distributors
  • 29. Created by Rahee Hardaha,IIT Delhi, during an internship by Prof. Sameer Mathur, IIM Lucknow. www.IIMInternship.com