Kwaku Ofosu is seeking a full-time or part-time position involving customer service, administrative duties, and general sales. He has a Bachelor of Science in Public Policy from Georgia State University and a Bachelor of Arts in Sociology from the University of Ghana. His experience includes working as an Accounts Manager for Unlimited Lawn Care and Landscaping, a District Sales Leader for Frito-Lay Inc., a Sales and Customer Service Representative for Alpha Shirt Company, and a part-time Customer Service Representative for Graphic Communication Corporation. He has a proven track record of meeting sales goals, providing excellent customer service, and taking on administrative responsibilities.

1. Kwaku Ofosu
ofosu39@gmail.com
373 WESTWATERRIDGE
SUGAR HILL GA 30518
001- 404-951-3284
Objective: Seeking a full-time or part-time position involving customer service, administrative
duties, and general Sales
Education
Georgia State University, Atlanta, Georgia May 2013
Bachelor of Science in Public Policy
University of Ghana, Accra, Ghana May, 2006
Bachelor of Arts in Sociology
Experience
Unlimited Lawn Care and Landscaping , Buford GA, January 2015 – Date
Accounts Manager
 Sales and Marketing
 Resolving customer concerns
 Scheduling technicians to go work on the filed
 Door to Door Sales
 Report writing
Frito-Lay Inc, Lawrenceville GA, USA March 2009- December, 2014
District Sales Leader (DSL)
 Manages 45 sales routes in my district
 Ensures the district meets its sales target
 Devises strategies to ensure each sales representative meets his or her goal
 In charge of unveiling new products to our customers, including Wal-Mart
Alpha Shirt Company, Duluth GA USA August, 2007 - March, 2008
Sales and Customer Service Representative
 Services existing accounts, obtains orders, and establishes new accounts by
planning and organizing daily work schedule to call on existing or potential
sales outlets and other trade factors.
 Adjusts content of sales presentations by studying the type of sales outlet or
trade factor.
 Focuses sales efforts by studying existing and potential volume of dealers.

2.  Submits orders by referring to price lists and product literature.
 Keeps management informed by submitting activity and results reports, such as
daily call reports, weekly work plans, and monthly and annual territory
analyses.
 Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, merchandising techniques, etc.
 Recommends changes in products, service, and policy by evaluating results and
competitive developments
Graphic Communication Corporation,(Part-Time) Lawrenceville, GA USA Sept 2007-
march 2008
Customer Service Representative
 Meeting Sales Goals, Territory Management, Negotiation, Product Knowledge
education, Presentation, Motivation for Sales.