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- 1. Mike Palmer 6594 LorrieDrive Spring Arbor, MI 49283 (517) 262-2678 m6palmer@gmail.com Page | 1 Profile Motivated sales professional with over 20 years of business to business consultative sales. Develop, plan and execute corporate strategies to grow sales through product presentations and direct selling. Utilize a strategic sales approach to understanding customer’s needs. Dedicated professional with demonstrated history of producing accurate, timely reports and ability to quickly master new technology and approaches. Developed extensive value-based relationships with C-level, stakeholders, administrators and key decision makers solidifying the acquisition of new business and growth of vital accounts. Able to manage successful long-term relationships with customers through knowledge of customer’s unique business needs. Thrive in deadline-driven environments and have excellent team-building skills. Skills Summary Computer Proficiency Report Preparation Written Communication Prospecting Customer Service Time management Expert Presentation Consultative Selling Marketing Professional Experience COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY Utilize reports to monitor current accounts, prospect new opportunities and forecast future goals o Salesforce.com – Customer/prospect relationship management tool o Sales Plan Report – Annual sales forecast to set goals for upcoming year o Sales Trend Report – Weekly sales comparison, gross profit dollars, margin percentage versus last year o Daily Sales Audit – Analyze to monitor and verify my customer’s orders to proactively address out of stock situations, review sales and gross profit margins Present new offerings to assist customers o Stay current with new trends o Grow sales through product presentation and direct sales o Help customer to analyze quality differences and make selections Develop and present menu analysis and engineering to customers CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING Assist customers in developing marketing plans and materials to grow their businesses Emphasize relationship building sales approach Arrange facility visits for customers to aid in product development and cost effectiveness solutions Meet with customers on a weekly basis for consultative sales in order to maintain long term relationships Advise clients regarding profitability of menu items Communicate with drivers to insure timely delivery of goods Host customers at food shows aimed at developing new product lines and menu ideas Easily adapt to and cover routes during co-workers absences Utilize broker community to enhance customer offerings Work with Credit Department to ensure deposits are received and accounts are current
- 2. Mike Palmer 6594 LorrieDrive Spring Arbor, MI 49283 (517) 262-2678 m6palmer@gmail.com Page | 2 Employment History AMERICAN INCOME LIFE Benefits Coordinator – Lansing, MI 2015 to Present US FOODS – Wixom, MI Territory Manager, 2012 to 2015 SYSCO FOOD SERVICE – Canton, MI Marketing Associate/Territory Sales Consultant, 2004 to 2012 VALUE CARD – Battle Creek, MI Sales Associate, 2003 to 2004 ALRO PLASTICS – Jackson, MI Outside Sales, 2001 to 2003 Inside Sales, 1999 to 2001 NEW YORK LIFE – Jackson, MI Life Insurance & Annuities Sales, 1998 to 1999 BURLINGAME COMPANY– Lansing, MI Sales Associate, 1996 to 1998 STATE FARM INSURANCE – Ann Arbor, MI Claims Adjuster, 1990 to 1996 MAYFIELD ASSOCIATES – Ann Arbor, MI Manufacturer’s Representative, 1988 to 1990 Education and Specialized Training DALE CARNEGIE – ANN ARBOR, MI February, 2011 Outstanding Performance Award BEHAVIOR IDENTIFICATION TRAINING – CANTON, MI Identifying Social Styles, 2008 INSURANCE LICENSING – MI Series 6 and 63 licensing, 1998 STATE FARM INSURANCE DISASTER RESPONSE TEAM Deployed to various disaster relief efforts, 1990-1996 SIENA HEIGHTS UNIVERSITY – ADRIAN, MI Bachelor’s Degree in Business Administration, 1988