Six sigma

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Your Guide to the Certification path in Six Sigma

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Know your Instructor – Vikas Gera
Founder of “Thought at Work”
B.E from Nagpur University / PGDM(Finance & Marketing from BIMT Pilani
Worked with Multiple Brands Worldwide including Whirlpool, HP & WNS.
Conducted & Implemented Lead Six Sigma across Asia, America, Europe
A Maverick by heart ready to challenge envelope set in the past.
First one in India to deploy lean Manufacturing-Consumer Durables Segment
in Carrier Corporation in 1996.

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Agenda of the Webinar
What is Six Sigma?
Where it all started?
How does Six Sigma Work
Types of Certification for Six Sigma Aspirants
Understanding Different belts
Top Organizations benefitting from Six Sigma

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What is Six Sigma?
Courtesy :AbbotDiagnostics

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->Known to Deliver only 3.4 defects per million
opportunities(DPMO), which means process
efficiency of 99.99966%!
->Six Sigma focuses on reducing variation
->The term “sigma”(denoted by Greek letter σ) is used to
designate the distribution or spread about the mean(average)
of any process or procedure
-> Six Sigma goes beyond defect reduction to emphasize
business improvement in general, which includes
• Cost Reduction
• Cycle-time Improvement
• Increased customer satisfaction, and any other metric that is
important to the company
Courtesy : Behance

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Understanding Six Sigma
Six Sigma (σ)
Measurement
System
Business
Strategy

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Where it all started

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-> In mid-1980’s Motorola (Bill Smith – considered as father of six sigma) designed a in-house model ‘Six
Sigma’ for reducing defects. Chairman, Bob Galvin implemented across all sub functions
->In 1991 – Allied Signal adopted Six Sigma methods
->In 1995, General Electric’s CEO Jack Welch decided to implement Six Sigma in GE
->By 2000, Six Sigma was effectively established and implementation in all sorts of organizations around the
world. Around 129 organizations around the world apply six sigma methodology today

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According to Jack Welch ( Former CEO , GE)
-”Six Sigma is the best training that an organization can give to
Its employees, its even better than sending them to Harvard
Business School”
Courtesy : Ijgolding

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Coming to Quality
Classical view on Quality 99% (3.8 sigma) The Six Sigma view of Quality 99.99966% Good(
6 Sigma )
• 20,000 lost articles of mail per hour • Seven articles lost per hour
• Unsafe drinking water for almost 15 minutes each
day
• One unsafe minutes every seven months
• 5,000 incorrect surgical operations per week • 1.7 incorrect operations per week
• Two short or long landings at most major airports
each day
• One short or long landing every five years
• 600 new policies/month delivered with errors • 1 new policy delivered with errors every 5 months
• 1,80,000 lost calls each year • 61 lost calls each year
• No Electricity for almost seven hours each month • One hour without electricity every 34 months

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Types of Six Sigma Certifications

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Certification Pyramid
Champion
Master
Black Belt
Black Belt
Green Belt
Yellow Belt
White Belt

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Six Sigma – The White Belt
• Can work on Local Problem solving teams that
support overall projects but may not be part of six
sigma project teams
• They are candidates for future participation
• Understands basic six sigma concepts from an
awareness perspective

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Six Sigma – The Yellow & Green Belt
• Participates as a project team member.
Reviews process improvements that support the
project.
• Most likely a project lead, assists with data
collection and analyses for black belt projects. Leads
Green Belt Project & Teams

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Six Sigma – The Black Belt & MBB
• Leads projects and serves as coaches and resources to other
projects
• Leads problem-solving projects. Trains and coaches project
teams
• The MBB Trains and coaches Black Belts and Green Belts.
Functions more at the Six Sigma program level by developing
key metrics and the strategic direction. Acts as an
organization’s Six Sigma technologist and internal consultant.

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Six Sigma – The Champion
• Translate the company’s vision, mission, goals and metrics to
create an organizational deployment plan and identify individual
projects. Identify resources and remove roadblocks.
• Responsible for managing and driving six sigma efforts
• Guide, Teacher, Mentor, Sensei

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Certification Exam Details
Conducted by IASSC(International Association for Six Sigma Certification)
Currently 3 Six Sigma Certifications are available :
Types of Certification Description Cost
Certified Black Belt is a 4 hour 150 question proctored exam. The Exam contains
approximately 30 multiple-choice and true/false questions from each
major section of the IBoK for Black Belts.
$395
Certified Green Belt is a 3 hour 100 question proctored exam. The Exam contains
approximately 20 multiple-choice questions from each major section of
the IBoK for Green Belts.
$295
Certified Yellow Belt is a 1.5 hour 60 question proctored exam. The Exam contains multiple-
choice questions from each major section of the IBoK for Yellow Belts
$195

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Who is using Six Sigma?

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Six Sigma is an “Industry Independent” methodology
and has been successfully applied across:
Top users include the Manufacturing Industry along with
Automotive, Aerospace, Health Equipment, FMCG,
Electronic Goods, Continuous Process Industries,
Textiles, etc.
Also it is used extensively in Service Industry including
Telecom, Banking and Financial Services, Health Care,
Hotels, IT, ITES, KPOs, Airlines, Cargo Movement,
Support Services, HR Services, Marketing Services, etc.
R&D organizations or in R&D functions of various
organizations
Courtesy : PDLC

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How Organizations benefit?
Helps organizations produce products and services better, faster and cheaper
Remove Wastage
Maximize Customer Satisfaction
Maximize Product/Service Quality. (Develop Close to Zero Defect Products/Services)
Increase Sales
Increase overall Organizational Productivity
Save Costs
Make the Organization a Data-driven organization
Faster Cycle Time
Empower Employees
Courtesy: Iconfinder

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Those who benefitted…

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GE realized benefits worth 2 billion USD
GE was the 1st company to implement six sigma in services and offshoring
Motorola reduced in process defects by over 300 fold, which has resulted
in cumulative manufacturing cost, savings of over 11 billion dollars.
Airtel – Six Sigma implementation has yielded 250% ROI in the 1st year
itself
LG – Increased brand image, Enhanced Customer experience, Savings USD
850k
Qualtec services – Saved over $20 million in 2 years of using six sigma
Courtesy : Wikipedia/Jaat.wap/thenexus

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Popular Users

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The Rewards of Six Sigma
Company Annual Savings
General Electric $2.0 + billion
JP Morgan Chase $1.5 billion(since inception in 1998)
Texas Instruments $600 million
Johnson & Johnson $500 million
Honeywell $600 million

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LIVE Online Class
Class Recording in LMS
24/7 Post Class Support
Module Wise Quiz
Project Work
Verifiable Certificate
Course Features

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Questions

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