Vanessa Acuna has over 10 years of experience in customer service and sales roles. She has worked at AT&T, Victoria's Secret, Wingstop, CVS Pharmacy, and Foot Locker, demonstrating skills in areas like money handling, inventory management, bilingual communication, and providing excellent customer service. Her experience has helped her develop interpersonal skills, sales abilities, and a passion for connecting with customers. She aims to leverage her skills and experience in a new role providing exceptional customer service.

1. Vanessa Acuna
Galena Park, TX 77547
vaneymike.va@gmail.com - 8323125336
Authorized to work in the US for any employer
WORK EXPERIENCE
Sales Support Representative
AT&T - Pasadena, TX - December 2014 to January 2016
Responsibilities
Greet customers, check customer's into daily waiting list, check in inventory, set appointments, send off
inventory, set up sales floor, keep aware of no theft, answering telephones, take payments for customer's
Accomplishments
Working for AT&T helped me accomplish a different work outlook dealing with different experiences than I've
already dealt with. Viewing what goes on on the inside of the job not just the outside.
Skills Used
Money handling, filing, basic office skills, telephone communication, bilingual, computer, faxing, copying, typing
Cashier/Customer Service
Victoria's Secret - Houston, TX - August 2014 to October 2014
Responsibilities
Cashier, customer service, money handling, verify credit information, sales, return items to sales floor, help
set up sales floor, send off inventory, check in inventory, complete any training needed
Accomplishments
Working with this company helped build my interpersonal stamina by giving me a different view of how busy
one store can get, allowing me to accommodate quickly to a diverse work setting and being able to meet
standards set by my employer.
Skills Used
Computer, customer service, money handling, telephone, bilingual, ten key touch, basic interpersonal skills
Manager
Wingstop - Pasadena, TX - December 2011 to May 2013
Responsibilities
Sale, Cashier, Cook, Customer service skills were always a must, Took customers orders, kept the store clean,
and also keeping our work area clean, telephone communication, inventory, faxing
Accomplishments
Wingstop helped me become a patient person waiting on customers, from being rude to hearing and impared.
I became more passionate about sales, and having a connection with our customers rather than just taking
their order and sending them on their way.
Skills Used

2. Customer service skills, Sales, money handling everyday these skills were demonstrated
Pharmacy Technician
Cvs/Pharmacy - Houston, TX - August 2010 to February 2011
Responsibilities
Customer service, Check and fill prescriptions, cashier, fax, copy, filing, telephone communication, insurance
claims, kept work environment clean, kept cash box at 100$ every night
Accomplishments
Working at Cvs allowed me to meet new people and also create a connection with our everyday customers.
It also helped me so much with my Spanish language.
Skills Used
Money handling, customer service skills, Spanish speaking, professional look
Sales Associate
Foot locker - Pasadena, TX - April 2010 to June 2010
Responsibilities
Sale shoes, cashier, interact with all customers, stocking, display clothes and shoes
Accomplishments
This job taught me how to sale and set goals for myself, also to connect with what looks good on a customer
rather than just trying to get a sale.
Skills Used
Money handling, customer service, telephone communication, and Spanish speaking
EDUCATION
San Jacinto College - Houston, TX
2010 to 2011
Diploma
Galena Park High School - Galena Park, TX
2005 to 2010
SKILLS
Telephone Skills, Medical Terminology, Customer Service Skills, Filing