Excellent skills in consultative selling methods, techniques with strong negotiation and closing capabilities.
Proven ability to effectively manage and grow sales in a large geographic territory by building strategic relationships with key customers and industry thought leaders.
Well-developed communication skills; equally comfortable and credible operating at the C-level and with entry-level personnel.
Quickly develop rapport and effectively employ customer’s relationship management skills.
Increase sales revenues and profit margins by rapidly identifying customer goals and priorities. Develop and present compelling value propositions consistent with customer strategic direction.
Considerable technical depth can easily learn new products, and highly technical specifications.
• Territory & Account Management
• Customer Relationship Management
• Strategic/ Critical Thinking Skills
• Consultative Solution Selling
• Expanding Sales Opportunities
• Business Development
• Quality Assurance/Quality Control
• Time & Resource Management
• Presentation & Negotiation Skills
• Team Building & Leadership
Excellent skills in consultative selling methods, techniques with strong negotiation and closing capabilities.
Proven ability to effectively manage and grow sales in a large geographic territory by building strategic relationships with key customers and industry thought leaders.
Well-developed communication skills; equally comfortable and credible operating at the C-level and with entry-level personnel.
Quickly develop rapport and effectively employ customer’s relationship management skills.
Increase sales revenues and profit margins by rapidly identifying customer goals and priorities. Develop and present compelling value propositions consistent with customer strategic direction.
Considerable technical depth can easily learn new products, and highly technical specifications.
• Territory & Account Management
• Customer Relationship Management
• Strategic/ Critical Thinking Skills
• Consultative Solution Selling
• Expanding Sales Opportunities
• Business Development
• Quality Assurance/Quality Control
• Time & Resource Management
• Presentation & Negotiation Skills
• Team Building & Leadership
29+ Years of entrepreneurial, small business management, and leadership experience. 19 years continuous experience trading and performing technical analysis of financial markets. Equities, futures, options. 10 years’ experience mentoring fledgling day traders.
1.
Camille Collie
4311 Sunset Rose Drive
Fort Mill, SC 29708
camcol99@gmail.com
803-984-3511
OBJECTIVE
To further my financial career in the retirement services industry with a world class organization.
PROFILE
● 7 years at Duke Energy of proven award winning customer service
● 3 years of retirement services experience
● detailed HR knowledge at a Fortune 500
● Positive team player
● superb verbal and written communication
PROFESSIONAL EXPERIENCE
November 2012 - Current
Newport Group, Charlotte, NC
Client Service Manager (Aug 2013 – current)
● Provide client support and customer service on day to day issues with clients.
● Act in a proactive manner with assigned clients and build relationships to ensure retention.
● Work with plan sponsors, brokers, registered investment advisers, trust companies, and
other third party vendors including, auditors.
● Provide plan level calculations, communicate fun actions, communicate and consult on
client inquires, research, and resolve issues.
● Provide legal updates and respond to requests for specialized reports. Prepare and facilitate
annual client meetings for select clients.
● Travel to key accounts, facilitate meeting to ensure goals met
Operations Specialist (Nov 2012 – Aug 2013)
● Communicate with plan or relationship contacts to identify and prioritize issues that need
immediate attention
● gather payroll information needed to process payroll contributions to participant accounts;
verify, balance and match cash deposits to the file and process trades
● provide assistance to management and departmental teams for all projects as needed
● coordinate details, create records, track assignments, and follow up on replies relating to
special projects as directed
August 2009 – November 2012
Palisades Episcopal School- Charlotte, NC
Teacher assistant
• Discuss assigned duties with classroom teachers in order to coordinate instructional
efforts.
2.
• Prepare lesson materials, bulletin boards displays, equipment, and demonstrations.
• Tutor and assist children individually or in small groups in order to help them master
assignments and to reinforce learning concepts presented by teachers.
• Enforce administration policies and rules governing students.
• Grade homework and tests, compute and record results, using answer sheets or electronic
devices.
• Observe students performance and record relevant data to assess progress.
• Participate in parent-teacher conferences regarding students’ progress or problems.
• Plan, prepare, and develop various teaching aides such as bibliographies, charts, and
graphs.
• Attend staff meetings and serve on committees as required.
September 2005 – 2009
Good Shepherd United Methodist Church- Charlotte, NC
Preschool Teacher
Provide fundamental and academic education to young children ages 3-5 encouraging their growth
and preparing them for elementary school.
1999-2005
Stay at home mom of 2
1997-1999
Sonic Automotive- Charlotte, NC
Human Resources Specialist
Oversaw Human Resource administration for 75 car dealerships within the southeast market -
including but not limited to:
● Open Enrollment
● 401K
● New hire paper work
● Conducted telephone interviews with potential hires
● Coordinated all new hire as well exit interviews
● Coordinated company events
● Processed all acquisition paperwork when company would acquire a new dealership
1990-1997
Duke Energy- Charlotte, NC
Customer Service - Team Leader
Responsible for the daily inbound calls to support customer needs such as:
● First point of contact for Duke Power customers during outages
● Connect and disconnect services, including street lighting
● Billing
● Account research and resolution
● Research protection regarding fraud for the Energy Protection Department
● Scheduling for appliance service calls
3.
● Worked with Businesses large and small to establish their service
● Provided quality assurance call screening to ensure customer service representatives were
relaying the correct information and that the customers were satisfied with their service.
● Skilled in handling irate callers and various account challenges
● Won multiple awards for speed, accuracy, and call volumn
EDUCATION
Winthrop University
Early Childhood Education 1987-1991
UNC Charlotte
1995 communication focus
REFERENCES AVAILABLE UPON REQUEST