Laura Colvin has over 30 years of experience in office administration and coordination roles. She has a track record of improving organizational processes, motivating staff, and ensuring high quality client services. Her experience spans industries such as counseling practices, ministries, printing, and homeschool education.

1. Laura Colvin
10535 Queensmead Cir, Charlotte, NC 28273
704-345-9921 • lauralcolvin55@gmail.com
SUMMARY:
Experienced Office Coordinator with expertise in employee and client relations. Detailed,
organized with positive attitude. Ability to motivate and support staff members. Demonstrating
strong leadership, problem solving, and effective communication skills. Abilities to improve
organizational processing and adapt to changing work environments.
EMPLOYMENT HISTORY:
2015 - 2016
● Contract Assignments
● Rent A Center National Product Services
● Office Assistant
○ Data Entry
○ Processed work orders for technicians
○ Answered phones
● Fort Mill Auto Expo
○ Organized and Maintained filing system
○ Updated / Maintained data entry of old and new car sales
2011-2014 - During this period dealt with medical issues and husband’s death.
2003-2010
● Grace Life International, Charlotte, NC Office Coordinator
○ Slashed payroll/benefits administration costs 30% by negotiating pricing and
fees, while ensuring the continuation and enhancements of services.
○ Managed administrative duties for counseling practice of 36 professionals.
■ Answered phones
■ Maintained records management, training, and customer service.
○ Developed and implemented processes for outlook calendaring, database
updating, formatting of initial consent forms. Greeted / Interacted with clients
making them comfortable in the waiting room.
○ Collected payments and balanced payment records.
○ Regularly updated scheduling appointments daily / monthly.
○ Achieved ongoing work assignment goals for administrative staff and reorganized
responsibilities for changing priorities, resulting in cost savings.
○ Continuously trained team members and developed their abilities resulting in
improved morale for employees.
○ Managed / Maintained confidential records in compliance with HIPPA laws.
○ Counseled employees regarding change in management and supporting
services.
2003

2. ● Colvin Academy, Charlotte, NC
○ Homeschool Coordinator & Educator
○ Prepared and organized teaching tools in a homeschooling environment.
○ Selected materials and coordinated curriculum for students in multiple levels of
education, ensuring continuity of learning.
○ Facilitated lesson plans, setting high standard in classroom environment
○ Managed differences in learning styles and abilities
○ Graduated four children, including one with Asperger's Syndrome.
1981
● Josh McDowell Ministries, Plano, TX
○ Administrative Assistant
○ Supported an employee workforce with a fast-paced, high growth ministry
○ Managed daily mail correspondence aspects of employment, employee relations,
and developed areas.
○ Responded to daily letter requests for conferences, speaking engagements,
traveling arrangements.
○ Prepared book and audio tape packets for sale at speaking engagements
○ Improved employee relations through counseling and communications
○ Partnered with other departments enhancing morale and productivity
○ Developed and composed template letters with management
1976-1979 Simmons Printery, Ramona, CA
● Office Assistant
○ Provided administrative support for owners of fast growing printing business
○ Greeted new customers
○ Answered phones, finalized sales, developed customer relations
○ Received printing orders and processed billing and payments.
○ Recognized for growing customer relations
○ Received special recognition bonuses for exceeding job expectations.
EDUCATION:
● Ramona High School Graduate References Upon Request