2. CAITLIN HEWLETT
Email: chewl8@eq.edu.au
Mobile: 0404 123 123
The manager
Elegant boutique
123 Queen Street
Brisbane QLD 4000
1st August 2016
Dear Mr/Madame,
As a highly motivated and dedicated student with strong communication and interpersonal skills, I would like
to apply for the position of fashion Sales Assistant.
As a student I have been extensively involved in my school community, which has allowed me to develop
strong interpersonal skills. My involvement in various events, including drama and sports carnivals, has
allowed me to work closely with my peers while supporting the school community as a whole.
These experiences have allowed me to develop strong time management and organisational skills, which I see
as being very important when seeking to work in casual employment while continuing to study.
Personal attributes that I believe make me suitable for this position include:
Motivation: Volunteer participation and school results demonstrate high motivation.
Customer Service: Assisting with the sale of products at community events has allowed the
development of customer service skills.
Communication: working with younger students than I has helped me develop better communication
skills and patience.
My teachers and educators have commended me for my willingness to participate and my dedication to
helping out where possible. I enjoy working with others and believe that my strong communication skills will
ensure that I can meet the expectations of this role.
I am aware that you will receive a large number of applications for this job, but I would very much appreciate
the opportunity to demonstrate my capabilities to you in person.
I believe that I have a lot to offer your organisation. I am keen to develop my professional skills and look
forward to discussing my application with you at an interview. I have enclosed a copy of my resume for your
consideration. I can be contacted at all times on the details provided above.
Thanking you in advance for your time,
Caitlin Hewlett
CAITLIN HEWLETT
PO Box 1588 Fortitude Valley, QLD 4006
Home: 0404 123 123 – Cell: 0413 006 002 – Chewl8@eq.edu.au
3. PERSONALSUMMARY
I am a motivated customer service specialist with exceptional office experience in a fast-paced,team-
based environment, building long term relationships with customers. I will deliver positive
experiences through high-quality customer care. Known as a friendly sales associate,adept at working
in diverse retail and customer service environments.
SKILLS
Flexible schedule
Professional demeanour
Multi-tasking strength
Interpersonal skills
High energy
Honest and reliable
Customer service focus
Relationship building
Product knowledge
Quick learner
Strong client relations
Creative problem solver
WORK HISTORY
01/2013 toCurrent Child Minder
Kelly Hewlett-Brisbane area
I have been trusted to mind friends and family children with ages ranging from 3 years to 12 years old for the past
few years. I enjoy children and take the responsibility of their care very seriously. I work as required for a pre-
arranged fee.
01/2014 toCurrent Office Hand
Printer admin- Brisbane
Duties including but not limited to reception responsibilities, including answering the phone and transferring to
the relevant department, mail distribution, filing and shredding paperwork and other tasks as requested.
4. EDUCATION- Current
Brisbane state high school- Brisbane State High School is a partially selective, co-educational, state secondary
school, located in South Brisbane, Queensland, Australia.
HOBBIES
I am currently partaking in a variety of before and during school activities such as badminton, soccer, drama and
the track team. I also enjoy coaching and giving pointers to West end state school "little soccer league". I have
many hobbies outside of school but I particularly enjoy soccer, swimming and general outdoor activities. A passion
I have recently discovered is media and special effects make up and am currently pursuing further information and
training.
ACCOMPLISHMENTS
Customer Relations
o Will earn highest marks for customer satisfaction, company-wide.
o Conflict Resolution
Responsible for handling customer account inquiries, accurately providing information to
ensure resolution of product/service complaints and customer satisfaction.
Customer Service
Consistently received positive feedback from others and will have created repeat
business by developing long-term relationships with customers.
Handling complaints, maintaining a positive experience for all.
Market Research
Performed an average of 30+ follow-up phone calls per day to
undercover customer needs and desires regarding product development,
use and assistance.
Product Promotion -
Can be convincing and will up-sell products and motivate customers to upgrade current product plans.
Bilingual - speaking Mandarin, some Japanese, Italian and German.
REFERENCES
Printer Admin 1300HEWLETT inquiries@printeradmin.com.au
Currently employed on a casual basis.
Babysitting services as requested
Mr Leaf mleaf6@eq.edu.au
currently coaching BSHS after school soccer club
5. after and before school gear setups as requested
also co-coaches BSHS girls badminton teams
Ms Partion spart12@eq.edu.au
currently coaches BSHS girls badminton on Fridays
also tutors in Physical education theory and biochemistry on Monday afternoons
