1. robyn penner
6005 furlan blvd. winnipeg, manitoba
phone: 204.396.9293 e-mail: rpenner@lululemon.com
objective
i am a passionate & driven store manager with 5 years experience at lululemon. my
goal is to continue to grow and excel with this company and contribute to the or-
ganizatios visions and goals.
profile
enroller, results driven, solution based, excellent communication skills, team contribu-
tor, responsible, thrives on many moving parts, organizer, fun
!
experience
store manager, lululemon athletica, polo park, winnipeg, mb june 2014 - present
§ increased happiness metric and team morale in order to decrease educator
turnover to 53%. accelerated pipeline to hold 2 green asms and full manage-
ment roster.
§ i passionately lead and educate on the retail floor and set the standard for
greatness around product education, guest experience and product sell
through.
§ i lead and coach my people through real, meaningful conversations.
§ in 2015, i produced and executed 2 community events winnipeg has never
seen , driving a new guest into our store resulting in a 5% increase in our mens
business.
!
product manager, edmonton warehouse sale oct 2015 -jan 2016
§ collaborated with fellow WHS managers on how to execute and build ware-
house sale.
§ built & trained back of house and floor managers on how to create & execute
floor plans, sell through and product flow.
§ worked remotely and collaborated with my peers on various plans (floor plan-
ning, product allocations, product flow, training).
§ led 2 calls/week, 9 weeks leading up to the sale with my peers to ensure we had
plans a, b, c set in place for efficient execution of the sale.
!assistant store manager, lululemon athletica, johnson st. victoria, bc feb 2013- june 2014
§ lead the store successfully for 4 weeks total while the SM was absent (presented
2 QBRs during these periods)
§ developed and trained keyleaders to lead the floor and empower educators.
§ oversee and delegated areas of the product, people, community and opera-
tions 80.20
§ created 2 legacy community events in victoria: sweatfest & the yoga assembly
§ responsible for time & attendance as well as compiling the business summary
each week.
§ committed to the real conversation, feedback and straight talk 100% of the time
§ enrolled my team to write powerful vision and goals through the practice of
leadership
!
!

2. keyleader, lululemon athletica, johnson st. victoria, bc jan 2012- jan 2013
§ led shadow shifts for new educators
§ created a consistent run club that met 1x week
§ led the retail floor with a focus on guest experience through educators and
technical education
§ owned areas of the 80.20 responsibilities and supported educators in owning sec-
tions.
§ goal coached various members on my team.
§ led sections staff meetings and sections of EIT training
§ promoted to KL after 2 months as an educator.
!
licensed administrative assistant, sunlife financial, victoria, bc oct 2006-sept 2011
§ built trusting relationships with high profile clients
§ create budgets and financial plans for clients
§ researched banking guidelines and statutory requirements to stay updated on
new laws and applications.
§ maintained a high level of security and safety at all times through courses & best
practices training
§ educated clients on the variety of insurance & investment products
!
education
providence college, otterburne, mb 2001 - sociology
red river college, winnipeg mb 2002 - para education
!
references
erin knutson
regional manager - calgary
lululemon athletica
eknutson@lululemon.com
403.389.7529
!paula monks
store manager - victoria
lululemon athletica
pmonks@lululemon.com
250-882-8270
!