Brittany Johnson is seeking a business administrative assistant position. She has a master's degree in strategic communication and public relations from Trinity Washington University and bachelor's degrees from Bowie State University and Frostburg State University. Her resume highlights her strong communication, organizational, and technical skills gained through administrative assistant roles at various organizations in Washington D.C. spanning 2008 to present.
1. 3/3/2016 5:01 PM
[Brittany Johnson Resume.docx]
Brittany Johnson
11174 Bel Aire Court, Waldorf, MD 20603 | 202-417-1154 | 1bjohnson24@gmail.com
Business Administrative Assistant
■ QualificationsSummary
I am a highly-motivated graduateprogram studentseekingaproductive and customer-focusedopportunity. I considermyselfa team
player with strong communication,interpersonal,organizational,timemanagement,analyticalandproblem solvingskills. Reliableand
dedicatedwith theabilityto graspand applynewproceduresquickly;organizeandprioritize tasks to meetdeadlinesandadaptreadily
to new challenges.
■ OverviewofCoreCompetenciesand Strengths
Adaptability
o Demonstratesflexibilityin the faceof change
o Projectsa positive demeanorregardlessofchangesinworkingconditions
o Showsthe abilityto managemultipleconflictingprioritieswithoutlossof composure
Organization
o TimeManagement:Determinestheappropriateallocationoftime
o TaskManagement:Balancesconflictingprioritiesinorderto manageworkflow,ensurethe completionofessential
projects,andmeetcriticaldeadlines
CommunicationSkills
o Listening skills:Understandsthatthe mostimportantaspectof communicationistheact of listeningandactively
works to improvethose skills
o Oral and Written skills:Speakswithconfidenceusingclear,concisesentencesandiseasilyunderstood while
producing wellthought-out,professionalcorrespondence
ClientService
o Interacts professionallywithclientsand associatesat alltimes
o Promptlyrespondsto requests withaccuracyanda courteousdemeanor
TeamPlayer
o Works as a competentmemberofthe team,willinglyprovidingback-upsupportfor co-workerswhenappropriateand
activelysupportinggroupgoals
Computer/Technical Skills
o Displays proficiencyusingstandardofficeequipmentsuchasacomputer,fax, photocopier,scanner,etc.
o Demonstratesadvancedproficiencyby quicklyadaptingto newtechnologyandeasilyacquiringnewtechnical skills,
proficientinMicrosoftOffice
Judgment
o Exhibitssound judgmentandtheabilityto makereasonabledecisionsintheabsenceof direction
o Works effectively without constantanddirectsupervisionor guidance
■ Education
TrinityWashingtonUniversity – Masterof Strategic CommunicationandPublic Relations
Washington,D.C. 2016-Present
BowieState University – BachelorsofScienceinCommunicationsfocusingonEmergingMedia
Bowie,MD 2012– 2014
FrostburgState University – Bachelorsof Science
Frostburg,MD August 2009 – 2011
2. 2 | P a g e
3/3/2016 5:01 PM
[Brittany Johnson Resume.docx]
■ Professional Experience
G.A.N.G for Youth Washington,DC January2013– Present
AdministrativeAssistant
Perform recordsfilingsandupdates
Maketravel andaccommodationarrangements
Perform generalofficeproceduressuchasdataentry andcopyservices.
Apply software skills (e.g. Word, Excel,PowerPoint)
Review correspondenceforqualityandconsistency
Ensureoffice staff hassuppliesandequipmenttoperform their dailywork
Purchasesupplies
Conductandanalyze data
Respondto routinecorrespondence
Preparemeetingagendas,memosandothercorrespondence
Maintaindepartmentcalendars
Coordinateday-to-dayfunctionsfor the office
Prepareinvoicesfor signatureand properpayment as wellas investigate invoiceissuesandinquiries
Perform data entry tasks, compilingdata,pullingreports,andcreatingreportsfor management
Perform other tasks as required
IST ManageService Washington,DC January2012 – January2013
AdministrativeAssistant
Answered incomingcalls
Coordinatedandoversawthe entry badgingprocessforIST contractingstaffandvendors includingfacilitationofthe local
emergencyresponsepersonnel. Provided assistancewithbackgroundcheckprocess,toincludeprocesscompletion.
Filedincomingclientcorrespondents
Transmittedoutgoingfaxes,routedall incomingfaxes
Scanneddocumentstonetwork drives
Worked with MSOfficeprogramsincludingWord,Excel,andOutlook
Maintainedschedules
Coordinatedofficeservices,includingopeningandclosingtheoffice,orderingsupplies,distributingcommunicationand
creatingortrackingofficialcorrespondenceandmemorandumsasrequested.
Sorted incoming mail/correspondence
Provided administrativesupportto HR personnel,projectsandstaff members.Carried outspecialprojectsasassigned.
Scheduledmeetings,conferencesandteleconferencesasrequested.
Provided overall analyticalandadministrativesupportas needed
Maintained highlevelof confidentiality
Performedotherrelatedduties as required
TheWashingtonInformer Washington,DC 2012– 2013
PublicRelations Clerk
Provided dailyreportingupdatesandassisted with websiteupkeepandmaintenance
3. 3 | P a g e
3/3/2016 5:01 PM
[Brittany Johnson Resume.docx]
Reporterand Editor Washington,DC 2008– 2013
TheWashington Informer
Assisted with editsto dailynewsreports, also providedclericalassistantthroughouttheoffice
TheExecutiveOfficeof the Mayor Washington,DC 2008– 2009
CommunityRelationsand CorrespondenceUnitIntern
Provided staff assistanceto various executivemeetingsforthe Mayor consistingof andaverage of 15 to 20 people.
Worked in multipleofficeswithintheExecutiveOffice;includingOfficeofPartnershipsandGrants,and TheOfficeofAfrican
Affairs.
Coordinatedofficeservices,includingopeningandclosingtheoffice,orderingsupplies,distributingcommunicationand
creatingortrackingofficialcorrespondenceandmemorandumsasrequested.
Interactedwith the communityby attendingvarious events in orderto addressthe needsandproblemsof DCresidents.
Worked with the OutreachSpecialistsandServiceCoordinatorsofDC Wards 1 thru 8.
Assisted with various officeduties, includingupdatingspreadsheets,answeringphones,andfilingdocuments.
Wrote an articlefor the DC newspaper,"TheInformer"assessingthebenefits andneedsfor MD andVA youth to have the
opportunityto work withinDC Government.