Ade Sogbesan is seeking a position as an Underwriter Manager and has over 12 years of experience in underwriting, customer service management, and improving organizational efficiency. He has held roles such as Senior Underwriter at Bank of America, Underwriter Manager at Twins Mortgage Inc, and Asst Vice-President of Collections at Citibank. Sogbesan has a Bachelor's degree in Marketing and Business Administration and is proficient in various computer systems and underwriting guidelines. He is results-driven, dedicated, and able to perform well under pressure while maintaining high standards.

1. ADE SOGBESAN
 3353 International Village CT, Jacksonville, FL 32277   904-334-9964  ibejis@comcast.net
Actively seeking a position as a
- UNDERWRITER MANAGER -
With an organization in need of a professional with demonstrated experience
in efficiency improvement and implementation of underwriting solutions
Focused, highly motivated, results-oriented professional with over 12 years of exhibited success in
customer contact management.
Committed to quality service and able to perform responsibilities with professionalism & ethics under
extreme pressure, while implementing established standards and procedure.
CORE COMPETENCIES
Results driven Professional. Ensured maximum results to any assigned targets and goals by
implementing various businesses and marketing strategies.
Dedicated, innovative, and self-motivated team player. Initiated action & follow through to conclusion
of any commitment and experienced in reducing costs & in improving organizational efficiency. Reacted
flexibly to changes in priority and direction, assumed increased responsibilities as needed, and motivated
others to achieve business objectives.
Computer competent. Proficient in utilizing Window XP, NT, MS Office Suite (Word, Excel, PowerPoint,
Access) Homebase/Homesaver, AS400, DU/LP, i-Portal and Peoplesoft.
PROFESSIONAL EXPERIENCES
Senior Underwriter-▪ Bank of America ▪ Jacksonville, FL 2010 - Present
Applies knowledge of mortgage servicing process and/or Boa credit underwriting guidelines.
Adheres to all Boa Fair Lending practices
Demonstrates high proficiency in the review of loan underwriting and modifications documentation to
ensure compliance with investor requirements (e.g. loan documents, appraisals, etc.)
Demonstrates proficiency in analyzing extremely complex financial information including calculation of
income and debt ratios, verification of assets, collateral review and credit review.
Resolves difficult and challenging problems by identifying potential or innovative solutions, determines
documentation deficiencies within review and communicates findings with clarity
Keep up to date on all credit policy changes that impact underwriting
Displays customer service excellence
Applies relevant technical and computer expertise
Highly developed verbal and written communication skills as well as excellent teamwork with internal
employees and external customers/business partners.
Achieves and exceeds work goals for productivity, quality and turnaround time
Prioritizes workflows
Underwriter Manager ▪ Twins Mortgage Inc ▪ Jacksonville, FL 2006 - 2010
Provided leadership, guidance, and support to Senior Underwriting team.
Responsible for meeting and exceeding company standards for productivity, quality, time in process and
customer satisfaction.
Interpret and implement underwriting guidelines in a Call Center production environment for Prime and
Non-Prime loans.
Sets Performance Plans to achieve monthly and annual goals.
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2. ADE SOGBESAN RESUME ─ CONTINUATION ─
Develop the skills of subordinates through goal-setting, delegation, training, counseling and
performance management.
l underwrite and review submitted files to analyze for Capacity, Capital, Character and Condition.
Ensuring that loan requests meet program and product specifications or counteroffer to a different
product and/or program when appropriate.
Communicate decision (approval, suspense, denial) to appropriate individuals within the organization,
Upheld fair lending practices of Twins Mortgage Inc.
Meet targets for productivity, quality and customer satisfaction, and perform second review of contract
underwriters.
Assets Control Team Lead ▪ Option One Mortgage Co ▪ Jacksonville, FL 2004 - 2006
Assisted in the setting up of Business Process Overseas for the company’s loan origination and servicing
platform in India.
Managed successfully 450-person call center in New Delhi, India and reduce the cost of servicing a loan
by $75 per loan.
Coordinated and coached lower level processors sharing best practices regarding underwriting
techniques.
Reviewed and analyze customer credit report, property evaluations, employment and references to utilize
skip trace procedures to increase customer contact.
Monitor workflow processes, analyze data and evaluate team statistics against key performance
indicators. Recommend and implement process and procedural changes to improve operational
effectiveness.
Asst Vice-President Collection ▪ Citibank N.A ▪ Jacksonville, FL 2000 - 2004
Responsible for management of a team of 25 non-exempt associates, in collections, which includes all
aspects of performance management and associate development. Coach train and motivate a diverse
workforce.
Based on a review of the business results for the past six months, recommended execution of a dialer job
strategy to increase contacts and payments.
Maintained delinquencies are kept to minimum through effective negotiating and follow-up skills.
Member of the focal group in developing dialer strategies for Bucket 1(Delinquency 535 days)
Analyzed and reviewed business results, to find innovative solutions to run the jobs on the dialer to
enhance intensity in contacts and payments.
EDUCATION AND TRAININGS
BACHELOR OF SCIENCE IN MARKETING ▪ CHARTERED INSTITUTE OF MARKETING
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION ▪ OGUN STATE
UNIVERSITY, AGO-IWOYE, NIGERIA.
Bottom Line Operations Management Course
Partners in Accountability
Collections Management Certification Course
Targeted Selection Interviewing Skills
Conflict Management
Blueprint for Leadership Class Of 2005
Board Member Arthritis Foundation of North Florida
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3. ADE SOGBESAN RESUME ─ CONTINUATION ─
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