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NEIL J CREMMINS
Holtsville, NY
Cell (631) 447-2016
njcremmins@gmail.com
PROFESSIONAL PROFILE
Communications manager with 10+ years of extensive experience in planning and implementing
a variety of internal communications projects within a large corporate entity. Enthusiastic,
passionate strategic communicator adept at working independently or as part of a team. Ability
to encompass all stages of communication initiatives including concept formulation, execution,
message development, and strategic counsel. Goal-oriented, strategic thinker willing to develop
and execute tactics. Competencies include:
• Proven effective project management skills, including managing tight and changing
deadlines and working on multiple projects simultaneously.
• Excellent writing and graphic skills, including experience in layout and creative writing,
editing, and proof reading within a professional organization for multiple topics.
• Strong verbal communication skills and business acumen.
• Effective collaborator with the ability to engage multiple stakeholders.
• Prior crisis management and change management experience.
• Proficiency in Microsoft Office Suite (PowerPoint, Publisher, Excel, Word) and
SharePoint.
WORK EXPERIENCE
JPMORGAN CHASE, Garden City, NY 1987 - Present
Employee Communications Manager 2002 - Present
• Lead communications initiatives for the organization and its 2,500+ employees, keeping
them informed and engaged on a regular basis and providing them the tools to operate in
alignment with corporate mission, values, and operating procedures.
• Develop employee communication plans and manage a variety of writing assignments,
including bi-weekly and recurring employee communications, job aids, presentations,
executive communications, and related internal communication formats.
• Utilizes working knowledge of intranet including layout and publication processes.
• Help client and leaders communicate more effectively to articulate the organization’s key
priorities and improve employee engagement.
• Enhance the marketing of corporate communications keeping employees aware of critical
changes, events, projects, and system enhancements as they are defined and
implemented.
• Explore more efficient ways of delivering communications and related resources to the
organization.
Neil J. Cremmins Page 2 of 2
JPMorgan Chase continued
Procedure/Document Writer 2001 - 2002
• Met with leaders and select members of business groups to acquire thorough knowledge
of operations and document such in the form of procedures.
• Independently wrote steps and requirements of each procedure and incorporated
improvements or changes to current procedures when applicable.
• Presented final product for approval and made continuous changes as directed.
• Partnered with training department and the LOB managers to help employees understand
and implement required changes.
AF Collector, AF Collections Manager 1997 –
2001
Responsible for auto finance collections – early stages through pre-charge-off, including skip-
tracing, repossession management, and external agency partnerships. Managed staff of
approximately 20-30 in all aspects of auto collections work and responsible for staff
development. Instrumental in enhancing existing internal reporting methods and was core team
member of project that lead to the selection and integration of new internal collections system.
Clerical Supervisor 1995 - 1997
Managed staff of approximately 20 in the creation, approval, issuance, and tracking of customer-
bound letters, legal documents, etc.
Collector, Collections Supervisor 1987 - 1995
Responsible for credit card collections – early stages through pre-charge-off.
EDUCATION & TRAINING
Franklin K. Lane High School, Brooklyn, NY
HS Diploma
Corporate Training Coursework:
Effective Business Writing
Valuing Diversity
Situational Negotiation Skills
Preventing Workplace Harassment - The Employee's Role
Servicemembers Civil Relief Act Awareness
Fair Lending Training
Anti-Money Laundering Program
Cyber Security Awareness Training
FACT Act Identity Theft Red Flags Awareness
Microsoft Suite (including Excel, Outlook, PowerPoint, Publisher)
NCremminsResume

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NCremminsResume

  • 1. NEIL J CREMMINS Holtsville, NY Cell (631) 447-2016 njcremmins@gmail.com PROFESSIONAL PROFILE Communications manager with 10+ years of extensive experience in planning and implementing a variety of internal communications projects within a large corporate entity. Enthusiastic, passionate strategic communicator adept at working independently or as part of a team. Ability to encompass all stages of communication initiatives including concept formulation, execution, message development, and strategic counsel. Goal-oriented, strategic thinker willing to develop and execute tactics. Competencies include: • Proven effective project management skills, including managing tight and changing deadlines and working on multiple projects simultaneously. • Excellent writing and graphic skills, including experience in layout and creative writing, editing, and proof reading within a professional organization for multiple topics. • Strong verbal communication skills and business acumen. • Effective collaborator with the ability to engage multiple stakeholders. • Prior crisis management and change management experience. • Proficiency in Microsoft Office Suite (PowerPoint, Publisher, Excel, Word) and SharePoint. WORK EXPERIENCE JPMORGAN CHASE, Garden City, NY 1987 - Present Employee Communications Manager 2002 - Present • Lead communications initiatives for the organization and its 2,500+ employees, keeping them informed and engaged on a regular basis and providing them the tools to operate in alignment with corporate mission, values, and operating procedures. • Develop employee communication plans and manage a variety of writing assignments, including bi-weekly and recurring employee communications, job aids, presentations, executive communications, and related internal communication formats. • Utilizes working knowledge of intranet including layout and publication processes. • Help client and leaders communicate more effectively to articulate the organization’s key priorities and improve employee engagement. • Enhance the marketing of corporate communications keeping employees aware of critical changes, events, projects, and system enhancements as they are defined and implemented. • Explore more efficient ways of delivering communications and related resources to the organization.
  • 2. Neil J. Cremmins Page 2 of 2 JPMorgan Chase continued Procedure/Document Writer 2001 - 2002 • Met with leaders and select members of business groups to acquire thorough knowledge of operations and document such in the form of procedures. • Independently wrote steps and requirements of each procedure and incorporated improvements or changes to current procedures when applicable. • Presented final product for approval and made continuous changes as directed. • Partnered with training department and the LOB managers to help employees understand and implement required changes. AF Collector, AF Collections Manager 1997 – 2001 Responsible for auto finance collections – early stages through pre-charge-off, including skip- tracing, repossession management, and external agency partnerships. Managed staff of approximately 20-30 in all aspects of auto collections work and responsible for staff development. Instrumental in enhancing existing internal reporting methods and was core team member of project that lead to the selection and integration of new internal collections system. Clerical Supervisor 1995 - 1997 Managed staff of approximately 20 in the creation, approval, issuance, and tracking of customer- bound letters, legal documents, etc. Collector, Collections Supervisor 1987 - 1995 Responsible for credit card collections – early stages through pre-charge-off. EDUCATION & TRAINING Franklin K. Lane High School, Brooklyn, NY HS Diploma Corporate Training Coursework: Effective Business Writing Valuing Diversity Situational Negotiation Skills Preventing Workplace Harassment - The Employee's Role Servicemembers Civil Relief Act Awareness Fair Lending Training Anti-Money Laundering Program Cyber Security Awareness Training FACT Act Identity Theft Red Flags Awareness Microsoft Suite (including Excel, Outlook, PowerPoint, Publisher)